Reviews for Hampton #4612

they don't enforce the mask mandates

ALL EMPOYEE ARE RESPECTFULL

Home Depot has reversed activities of many years ago, and is now showing itself to having superb customer service. Well done on not only reversing the negative trend, but setting the high bar for customer service.

Stay Away from this store they actively bIait and switch active duty Navy families in their sales and service THEY DO NOT SUPPORT OUR MILITARY IN FAIR MANOR

Employees are very good.

This Store is Outstanding! Great Customer Service and Supplies. They always make you feel welcomed and important

The store has only one line open to except cash causing delays.

Terrific Store and customer service

Had great customer service by employees at this store....and customer service in the appliance department was fabulous! Employees were all friendly and willing to help

This location has great customer service!!

The store was clean and customer service representatives were helpful and friendly even though it was at closing time.

This store was very clean and all safety measures were in place. The employees were helpful and polite.

The only issue we’ve had recently is y’all being short on different material. But I love the Hampton Home Depot. Would be great if we still had more options of paying. I don’t always have money on a card and won’t always have money on a card. Love y’all. May God Bless you all bountifully! In Jesus Name, Amen

Love the service, the atmosphere and most of all, I love the people who work at this location. They are kind, they greet you, provide excellent customer service and are true professionals. BIG SHOUT OUT to Ms. Kat at the self checkouts. She is kind to me and has TOP NOTCH Customer service. I appreciate her. V/r Michelle

Excellent service with care

Always very friendly associates- and ready to assist

The staff is friendly and professional. The shelves are stocked and the selection is second to none.

I only wouldn't recommend this store if you are doing a renovation and have to have big ticket items delivered. If you do, beware that the delivery may be delayed a few times and stuff will be missing.

this is the only store i come to when i'm on this side of hampton

Worse experience no one wants to help you employees in groups talking and helping no customers someone needs to do some recon in this store. It did not use to be like this

Knowledgeable associates, great products and clean store. I called ahead to make sure the product was in stock, because sometimes there is a lag with the app. The associate who helped me was able to answer all my questions and tell me exactly where everything was.

Needs more cashiers

I've used other Home Depot stores and the Hampton store is always more stocked, employees are friendly and helpful.

Excellent customer service. Everyone willing to help out.

I was ignored in this store. I needed 15 bags of mulch the old man at the gardening door said “there’s nothing I can do about that.... YOU gotta find someone to help”. I was very unsatisfied.

The staff and employees are very knowledgeable and helpful. The store was clean, neat and very well organized. Marty went out of his way to be friendly and helpful and helped me load my mulch in my vehicle. Thank you.

If you need help with bath or kitchen design, from tile to counters to appliances talk to Stephanie Ellington! She is fabulous and knows the inventory as well as how to find what you want on the computer! Super helpful!!

The employees were not friendly or helpful this visit. Several walked pass me as I was wandering, trying to find a doorbell, stepladder & indoor plants. Unfortunately, this is the closest store to where I live or I would go somewhere else. And the only reason I gave 2stars was the store was cleaned, & you were taking precautions for covid19.

Connie in windows and doors is superb! She is fully knowledgeable about the products available,and all the pros and cons. She is well experienced in this area and did not even need to reference the manufacturer's data at first! I will be returning to her for my future doors and windows replacement needs! Thank you Connie!

It's always worth the trip, even tho. the Newport News, is a little closer.