Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (315)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 315 reviews
Dec 13, 2020
well as someone who has been in upper retail management for over two decades our local store has ...
well as someone who has been in upper retail management for over two decades
our local store has not always been the best with customer service and with helpful employees
i hope going forward things will get better
they are the only store to carry most items we all need so we deal with the good and the bad....
i know myself this store can run more efficiently and have better customer service
i have done this myself in my stores and i have seen it in other Home Depot locations too
stay safe out there
God Bless,John
God Bless,John
by
Verified Purchase
Recommended
Dec 11, 2020
I want to thank u for getting me the stuff I needed
I want to thank u for getting me the stuff I needed
by
Verified Purchase
Recommended
Dec 8, 2020
Every thing was great -- Thank You -- Samuel. Yes --I was able to get assistance if I needed it
Every thing was great -- Thank You -- Samuel.
Yes --I was able to get assistance if I needed it
by
Verified Purchase
Recommended
Nov 30, 2020
Great customer service was given to us by a wonderful gentleman by the name of Nicholas. ⭐⭐⭐⭐⭐
Great customer service was given to us by a wonderful gentleman by the name of Nicholas. ⭐⭐⭐⭐⭐
by
Verified Purchase
Recommended
Nov 22, 2020
people were very friendly
people were very friendly
by
Verified Purchase
Recommended
Nov 10, 2020
Kelly behind the counter is very helpful and understanding..The store was clean and neat..
Kelly behind the counter is very helpful and understanding..The store was clean and neat..
by
Verified Purchase
Recommended
Nov 8, 2020
Best Home depot experience in a long time. Plenty of staff offering to help!!!
Best Home depot experience in a long time.
Plenty of staff offering to help!!!
by
Verified Purchase
Recommended
Nov 7, 2020
This store has served us well. We are always treated with respect and helpful people. The store...
This store has served us well. We are always treated with respect and helpful people. The store is clean, bright and quite well stocked. If something is not available we shop Home Depot.com
by
Verified Purchase
Recommended
Oct 28, 2020
Store was clean even the bathroom. Employees were friendly and very helpful.
Store was clean even the bathroom. Employees were friendly and very helpful.
by
Verified Purchase
Recommended
1 found this review helpful
Oct 27, 2020
I've always had a good experience with Home depot.
I've always had a good experience with Home depot.
by
Verified Purchase
Recommended
Oct 8, 2020
Home Depot #6154 is a great place to shop for almost anything you might need. Great selection of ...
Home Depot #6154 is a great place to shop for almost anything you might need. Great selection of items. The store is always clean and the employees are always very friendly and eager to assist in any way.
by
Verified Purchase
Recommended
Sep 25, 2020
The staff was of great help with our order.
The staff was of great help with our order.
by
Verified Purchase
Recommended
Sep 14, 2020
Fantastic supply and staff!
Fantastic supply and staff!
by
Verified Purchase
Recommended
Sep 10, 2020
I'm a regular customer at the store in the Town of Ellicott. Excellent service and knowledgeable...
I'm a regular customer at the store in the Town of Ellicott. Excellent service and knowledgeable staff. Great variety and great prices.
by
Verified Purchase
Recommended
Aug 27, 2020
This store has everything and plenty of friendly, knowledgeable people to help you.
This store has everything and plenty of friendly, knowledgeable people to help you.
by
Verified Purchase
Recommended
Jul 19, 2020
Always find what I need at this store. Anytime I’ve had questions or needed help from store empl...
Always find what I need at this store. Anytime I’ve had questions or needed help from store employees they have always been helpful and friendly.
by
Verified Purchase
Recommended
Jul 18, 2020
I visited this store for a good friend of mine. We needed a large pond liner and had alot of trou...
I visited this store for a good friend of mine. We needed a large pond liner and had alot of trouble, elsewhere, trying to find one. Well once I was directed to the correct department, by another of this stores employees, and got to it. I searched and searched and still just couldn't find it. Online it had said there was only 2 of the size i needed left in stock, in this store. So i was worried they were gone and I'd have to start over. Then i ran into a gentleman named Josh, in the garden department. He was friendly and very helpful, he explained he was new to the department, and tho he didnt know off hand where they were, he would gladly look it up for me and help me locate the one I needed. He did it in less than 5 min. and explained that though the stores aisles were numbered, inside the store, the garden department was arranged a tad differently. He was the nicest worker I've met at a homedepot in a long while, and for being new he must be taking in and learning alot because he did his job very well and efficiently, he deserves to know hes doing an awesome job.
Thanks again Josh, keep up the awesome work and stay friendly.
by
Verified Purchase
Recommended
Jun 30, 2020
I think returns or stock on shelf should be checked periodically to be sure all components are in...
I think returns or stock on shelf should be checked periodically to be sure all components are in the package that should be
by
Verified Purchase
Recommended
1 found this review helpful
Jun 11, 2020
The Jamestown Ny store is a gem , the staff is friendly , knowledgeable and willing to help answe...
The Jamestown Ny store is a gem , the staff is friendly , knowledgeable and willing to help answer questions about different products. Always offering knowledgeable suggestions so you won’t have to comeback for additional items.
by
Verified Purchase
Recommended
Jun 11, 2020
Always friendly , courteous, helpful employees , very knowledgeable in their own departments, gre...
Always friendly , courteous, helpful employees , very knowledgeable in their own departments, great store , a pleasure to visit
by
Verified Purchase
Recommended
May 19, 2020
This store has failed for the past few years. It started with an appliance purchase that went rea...
This store has failed for the past few years. It started with an appliance purchase that went really wrong when the sales clerk lied about the operating conditions of a gas oven. It had to be returned because the operating manual that was provided to me did not match the oven that was delivered to me. I have never since felt confident in the employees knowledge of what they should know or do. Today I tried to make a simple purchase of a pressure treated wooden beam that should have been a standard item in stock. The employee that waited on me said that the item was out in back of the store and that they would get it for me right away. The employee serviced three other people during 30 minutes and then played with his phone for several minutes while sitting on his fork lift machine. Since I had been waiting for well over 30 minutes for one simple item that should have easily been available and the employee did not seam to care, I left the store in a very bad and unforgiving mood. I will only shop here again as a really, really last resort.
by
Verified Purchase
Apr 11, 2020
The people was very friendly if the times of covid 19 going on
The people was very friendly if the times of covid 19 going on
by
Verified Purchase
Recommended
Apr 11, 2020
Probably the least knowledgeable staff EVER. Trust me you can get better information on YouTube.
Probably the least knowledgeable staff EVER. Trust me you can get better information on YouTube.
by
Verified Purchase
Apr 6, 2020
I shop at this store all the time for home projects. I enjoy going there. The workers are friend...
I shop at this store all the time for home projects. I enjoy going there. The workers are friendly and helpful. Never had any issues.
by
Verified Purchase
Recommended
Mar 20, 2020
Bad customer service
Bad customer service
by
Verified Purchase
Mar 14, 2020
Super friendly and great service!!!!
Super friendly and great service!!!!
by
Verified Purchase
Recommended
Mar 4, 2020
Kelly was so helpful. She answered all our questions. Very satisfied.
Kelly was so helpful. She answered all our questions. Very satisfied.
by
Verified Purchase
Recommended
Feb 18, 2020
Love home depot
Love home depot
by
Verified Purchase
Recommended
Feb 18, 2020
There were NO registers open in the afternoon on a holiday. Plenty of shoppers, but NO service. T...
There were NO registers open in the afternoon on a holiday. Plenty of shoppers, but NO service. The only options were the pro desk (with lines of people with flat carts full of supplies) or self-checkout. Unacceptable.
by
Verified Purchase
1 found this review helpful
Feb 13, 2020
The workers there are so nice and helpful! I didn’t get the woman’s name but, she offered us $5 b...
The workers there are so nice and helpful! I didn’t get the woman’s name but, she offered us $5 box of 86 trash bags. I didn’t think I needed them at the time but, the offer was way too good to turn down. Hands down do not regret buying trash bags so randomly!