Reviews for Jamestown #6154

Cashier in a hurry to go to lunch and double charged me and gave me false information

Great Store Great Employees And Great Facility and products of good value.

Large store full of items. Employees are extremely courteous and helpful. Usually need help finding items, because store is so big. Sometimes will use their knowledge of products which helps me very much. I would give 5 stars but, HATE SELF CHECK OUTS. Wish would open at least 1 cashier staffed check out at all times. I do not know if I am able to use contractor check out. Appreciate the 10% veteran discount. Store is always clean and if stocking upper selves will close off isle for the safety of everyone. Thank you.

There’s a guy named Brian. I don’t know his last name. He works in the plumbing section, at least that’s where he finds me, lost and confused. Patiently explains pipes, connectors, end caps, and on and on; helps an old guy like me (68) figure out how to safely position 2 ten foot long drainage pipes in his SUV; transmits confidence effectively enough that a generally inept guy goes home feeling like a semi-confident handyman. Brain. He minored in literature, majored in med tech. Knows a lot about a lot. Wish I knew his last name.

extreamly helpful staff keep up the good work!!!!!

I had to go up to the service desk to ask for help in the electrical aisle. Dan L. was sent to assist me. He was extremely knowledgeable and an asset to The Jamestown Home Depot Team!

The chief location in this area to purchase building materials, tools, paints etc. for the builder. Neat and clean, with employees that are knowledgeable and helpful. A wide variety of hardware and appliances. A good place to shop!!

Nobody was around to help. Could not find someone who was actually working

the product was not easy to find but easy to install

Employees are always helpful especially Gary this time. He answered all of our questions about the lawn mowers and was very knowledgeable. Helpful through the entire process from beginning to the end of our purchase. All the employees here are helpful when ever I shop here. The store is not clutters and the isles are marked clearly so you can see them.

Very pleasant employees. Easy to find help. Great customer service.

Customer service stinks in the Jamestown store, I would recommend another store but we don't have any choice here.

Great store and helpful staff.

I originally went to this store to purchase an inexpensive dishwasher which I found online. I was told I need a start set ( I knew that ) $60.00 delivery Cost for a electric plug I could. Only get 25.00 off, but the total was over my budget. They did not have the dishwasher in stock or I could have bought it and put in my truck. So there was no way to avoid the $ 60. Delivery fee. Let’s not forget 119. To install which I think I can do.

Plenty of polite and helpful employees. Store was clean and had no problems finding what I needed to get.

Always have good service. Especially great Saturday. Easter holiday mood? Even more helpful than usual.

Great service culture and attentive staff. Sometimes feel more checkout lines would be helpful. Self check is great for most purchases.

For the most part I am satisfied anytime I go into this store. The products were easy to find and the personnel was friendly>

The store was clean and organized and easy to find everything. the stuff are very friendly, excellent and knowledgeable especially Dan. Thanks all for you help

When I walk into the store I always feel welcomed. Everyone is nice. Everyone is knowledgeable and helpful, and patient with people like me who can't make a region lol.

Store personnel were very knowledgeable and exreely helpful.

I shop here all the time, and the staff is always helpful, but not always knowable. Most products are good quality.However as stated in the survey, if I need really nice dimensional lumber I shop my local lumber yard.

Had everything I needed and was in and out

This is one of my candy stores.

The store was helping people in getting ready for an upcoming storm and seemed to be handling everything professionally and orderly.

Associates were very nice and helpful and neat store very stocked!

Great customer service Friendly A lot of supplies Well stocked

A great distance from my home , but what a nice store and employees, laid out a bit different but friendly ,helpful staff got me where I needed to go assisted me with my purchase and loading

The store was clean and I got the help needed.

Both the cashier and associate Tom were very friendly and helpful in finding the item I was looking for.