#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(732)316-7400
Tool & Truck Rental(732)316-7410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1090 Us Highway 9
Old Bridge, NJ 08857
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 289 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (289)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 289 reviews
Windows
Go to Old Bridge store, the people are more than helpful, friendly and well informed on products.
by
    • Recommended
    Great shopping experience at Home Depot!
    I had a long list of items needed to upgrade an apartment. Home Depot's Sales Associate, John, made my shopping experience a pleasure. He went from department to department rounding up everthing on my list. It was a great shopping experience!
    by
      • Recommended
      Assistance from Alonvo, Manager
      Excellent customer service.
      by
        • Recommended
        Great place
        Clean store with great emploees
        by
          • Recommended
          Great variety
          Richard in the lighting section helped us choose what we were looking for. Very nice staff and near Home Depot with a lot of choices
          by
            • Recommended
            Knowledgeable Help and great customer service
            This Visit to Home Depot was what you expect from Home Improvement Stores. Employees Doreen and Jon thank you for making my visit helpful and taking care of exactly what I needed.
            by
              • Recommended
              MAGED Sales Cashier was Rude
              MAGED sales cashier was very rude, did not greet us, nor asked if we needed anything else. He didn’t seem like he cared about the customer. Very disappointed in my experience.
              by
                John is Cabinets is Amazing!!!
                I’m redoing my master bath and needed to order new cabinets. John (Cabinets dept) took such incredible care of us. He listened to our needs, worked patiently and professionally with us on a design and took care of us right up until the end. I didn’t expect such care and we really appreciated all his experience.
                by
                  • Recommended
                  Brenda in Paint was the BEST!
                  I was in line for paint and watched as Brenda handled an insane line, asking for team members help only to receive none. It was a shame no one came to help her as she kept a courteous and professional demeanor throughout, not many employees left with her positive attitude. Thanks Brenda for making me experience a positive one.
                  by
                    Washer and Dryer
                    I bought a new washer and dryer. They will be delivered this week. I needed a lot of help and the employees were great! Mina helped me with both appliances. He explained everything and even looked up items on the website. I am grateful!
                    by
                      • Recommended
                      Customer Service
                      Your products have always been satisfactory. I was so impressed by the floor associates being so helpful!
                      by
                        • Recommended
                        Great
                        Alway happy with things that I bought there
                        by
                          • Recommended
                          Excellent service
                          The best service received in an Home Depot store
                          by
                            • Recommended
                            Great products, friendly & helpful store employees
                            Today I went to Home Depot Old Bridge with a long list of materials for the renovation of my bathroom. A man named Mr. Sebastian Quinones greeted me, then he immediately build up my orders to his computer. He’s a nice guy, very friendly and knowledgeable about his job and patiently answered all my queries.
                            by
                              • Recommended
                              Excellent shopping experience, service and delivery perfect.
                              I just got my delivery. Everything from my salesman to the delivery staff was excellent. Everything arrived on time in perfect condition and I can't wait to use my new appliances.
                              by
                                • Recommended
                                Awesome employees in Returns/customer service
                                Sebastian & Nick have been very helpful with returns questions and assisting with purchases. My go to Home Depot!
                                by
                                  • Recommended
                                  Great customer service!!
                                  Every associate was helpful and courteous, even checking if I needed help before I could ask! Saved me money by informing me of available offers!
                                  by
                                    • Recommended
                                    Great experience
                                    Great experience the worker I think his name was oh my god was great very helpful.
                                    by
                                      • Recommended
                                      Cash accepted
                                      How horrible is it to carry cash. You don’tt accept it. Why ?
                                      by
                                        Affordable tile selection
                                        Purchased tiles for a bathroom renovation. There was a wide range to choose from and competitive pricing. Sales personnel were professional and knowledgeable. Would recommend this store.
                                        by
                                          • Recommended
                                          Great features! Fun to shop!
                                          I bought so many tools from last month and it’s worth the buy. I’m happy!
                                          by
                                            • Recommended
                                            Great customer service
                                            Every one helped to get all my items for the project
                                            by
                                              • Recommended
                                              The staff name paa kofi was worst n very rude
                                              The male staff name paa kofi had serious bad attitude n he was sooo lazy and didn’t want to help me n when I went to him and asked him question related to the door lock n he started rolling his eyes and making bad rude faces. It was so bad and worst of him. I said I’m not asking u lots of questions so why are u making bad faces he said come on be quick I don’t have time. I said if u don’t have time then please can I see another person who is ready to help me.! I had very disappointing service. There was no name sign on him but I asked the other staff what was his name. So the other staff gave me his name..
                                              by
                                                Plumbing parts laid out nicely
                                                Excellent customer service! Freddie working in the plumbing department help me find all 5 parts I needed to do my plumbing repair job. He even cut the 2 foot tubing I needed into the sizes I needed at no additional charge.
                                                by
                                                  • Recommended
                                                  customer service
                                                  sales associates are paid to work and help customers. making eye contact and asking open ended questions to customers is their job. most home owners don't know what they need or is needed to do the job they came there for so it is the sales associate job to help them with everything. better training is needed before new associates hit the floor and experienced associates should help train them. this is not only home depot but most retail. customer service is bad!
                                                  by
                                                    1 found this review helpful
                                                    Excellent customer service
                                                    I cannot say enough about Yolanda who helped me with a complicated return/exchange .She was beyond wonderful and resolved my issue and went above and beyond for me !
                                                    by
                                                      • Recommended
                                                      Helpful employees
                                                      Tim & Louise were both very helpful! Easy to find assistance, and quick checkout.
                                                      by
                                                        • Recommended
                                                        Excellent service and excellent fulfillment of obligations.
                                                        We came to the store without any intention of buying, just to look, but were fascinated by the knowledge and skill the Flooring Specialist Sales Associate Debra Harba to talk with buyers, offer goods, explain the details of the contract between the store, contractors and buyers. As a result, we very quickly chose a new carpet, made a full order, and most importantly, it was done quickly and efficiently.
                                                        by
                                                          • Recommended
                                                          Great customer service !
                                                          I've bought moving supplies and they had everything I needed.! Great customer service skills of the staff is awesome.
                                                          by
                                                            • Recommended
                                                            Poorly trained employees
                                                            Cashiers are not trained even to apply a coupon or PRINT A GIFT RECEIPT FOR A GIFT CARD
                                                            by
                                                              Showing 1-30 of 289 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              3700 Hwy 35

                                                              Hazlet, NJ 07730

                                                              5.78 mi

                                                              Tool & Truck Rental

                                                              (732)335-3400

                                                              Pro Service Desk

                                                              (732)335-3408

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              1035 Route 1

                                                              Edison, NJ 08837

                                                              6.08 mi

                                                              Tool & Truck Rental

                                                              (732)452-7030

                                                              Pro Service Desk

                                                              (732)452-7024

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              373 Us Highway 9 S

                                                              Woodbridge, NJ 07095

                                                              6.10 mi

                                                              Tool & Truck Rental

                                                              (732)602-8354

                                                              Pro Service Desk

                                                              (732)602-8350

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm