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Showing 1-30 of 437 reviews
Mar 30, 2020
With the current health crisis situation, I placed an on line order. It was easy with quick ackno...
With the current health crisis situation, I placed an on line order. It was easy with quick acknowledgement that the order was ready to pick up. I chose the "text alert option" and it worked perfectly. When I got to the store, I was greeted kindly. The only information needed was a phone number with everyone using social distancing. The young man who brought the cart of items, wiped the cart handle after he brought it. The whole experience was smooth and professional. This is not out of the ordinary for this store. This store is always terrific.
by
Verified Purchase
Recommended
Jan 31, 2020
Always find fast and friendly service at the Lake Orion Home depot. If an item is out of stock, ...
Always find fast and friendly service at the Lake Orion Home depot. If an item is out of stock, the HD staff is always willing to help me locate what I am looking for whether online or at a nearby HD location.
by
Verified Purchase
Recommended
Jan 21, 2020
The store was clean, associates friendly, found whay i was lookin for.
The store was clean, associates friendly, found whay i was lookin for.
by
Verified Purchase
Recommended
Jan 8, 2020
If you need help in the Orion store, just ask Kathleen at the paint counter. She can mix a great ...
If you need help in the Orion store, just ask Kathleen at the paint counter. She can mix a great color of paint and also tell you exactly where to go...…….in the store .
by
Verified Purchase
Recommended
1 found this review helpful
Dec 27, 2019
The employees of the Orion Township store are fantastic. Linda, Brian, Quindy and Kathleen were t...
The employees of the Orion Township store are fantastic. Linda, Brian, Quindy and Kathleen were the employees I interacted with today and they were all great. I always have positive experiences at this store and it is always kept clean and orderly.
by
Verified Purchase
Recommended
1 found this review helpful
Dec 13, 2019
I have been buying from this store for several months. They have a very well trained, friendly an...
I have been buying from this store for several months. They have a very well trained, friendly and supportive staff that provided me guidance on technical specification, options, prices, etc. They have good attitude toward their customer and show it in their work.
by
Verified Purchase
Recommended
Nov 29, 2019
The store is a great example of people helping people,,,not pushy or rushing,,very helpful kind ,...
The store is a great example of people helping people,,,not pushy or rushing,,very helpful kind ,,, God bless them all thankful for you and your staff Home Depot ROCKS!!!! My world,.
by
Verified Purchase
Recommended
Nov 20, 2019
Shopping for prehung doors, without exaggeration every solid core door in the prehung I’ll head d...
Shopping for prehung doors, without exaggeration every solid core door in the prehung I’ll head damage to it in one way or another
by
Verified Purchase
Nov 15, 2019
The staff is always very helpful and friendly. The coffee is always hot at the contractors entran...
The staff is always very helpful and friendly. The coffee is always hot at the contractors entrance.
by
Verified Purchase
Recommended
Nov 9, 2019
Very clean with customer service excellence.
Very clean with customer service excellence.
by
Verified Purchase
Recommended
Oct 17, 2019
My husband and I had an issue with a couple of dogs that are now being allowed into your stores. ...
My husband and I had an issue with a couple of dogs that are now being allowed into your stores. They do not belong there except in cases of Leader Dogs. On separate occasions, today being one of them, my husband almost tripped over one while coming through the pain department. The owner was sitting on a stool and on her phone when my husband rounded the corner with his hands full. The dog was on a regular 6' leash and got up off the floor and went towards my husband. He did not see, nor expect, this dog to come up to him. The owner was oblivious as she was talking on her phone and did not hold the dog by her side. This could have been disastrous if he tripped over the dog or got tangled in the leash. Please stop allowing dogs of any size, except Leader dogs, into your stores. We have also seen dogs pee on the floor while walking down the aisle and the echo that dogs give throughout the store when barking is a distraction and not tolerable while shopping. We have a dog of our own and would never think to bring her to an area where there are strangers and could cause an accident in the store. A lawsuit would be put in place if we experience (and our many friends) any issues with a dog in the stores. Dog owners need to use common sense and leave their pets at home and there would not be any consequences for the actions of their dogs. Even the cashier who waited on us said the same thing. She sees this everyday. She's always getting complaints about the dogs. She said she's just waiting for the day that someone gets bit or that a couple of dogs get in a fight in the store. At first, service dogs were acceptable, but now everyone is bringing in all sizes and breeds. This summer, we passed by a customer walking down the main aisle with 2 large German Shepherds in front of him! Enough is enough! Please stop this practice! Thank you!
by
Verified Purchase
Recommended
4 found this review helpful
Oct 11, 2019
The store is clean. The people are amazing.
The store is clean. The people are amazing.
by
Verified Purchase
Recommended
Oct 4, 2019
For anyone who needs any help with paint or paint products, Barry was exceptional! Look for him a...
For anyone who needs any help with paint or paint products, Barry was exceptional! Look for him and he will help you with anything you need and more.
by
Verified Purchase
Recommended
Oct 4, 2019
I wanted to say thank you to the employee who helped my wife and I retrieve this small refrigerat...
I wanted to say thank you to the employee who helped my wife and I retrieve this small refrigerator way up on the top (3rd) shelf) the only light blue or light green cute refrigerator. She was so professional and aware of the safety to block off all the isles and retrieve this refrigerator while we told her our other problems with our current refrigerator. It was a Kenmore and the compressor was on recall so all we needed was to wait for service but.... we did need a compression fitting for a 1/4 inch copper tube. She sent us to an older employee, I wish I knew there names. He was understanding and told us exactly what we needed to replace the fitting and told us how to do it. Teamwork, your staff has the best coordination with each other and together your staff sent two happy couple' out the door who will return again and again.
by
Verified Purchase
Recommended
Sep 21, 2019
Employees within the store were friendly and helpful. The representative helping me ensured that...
Employees within the store were friendly and helpful. The representative helping me ensured that I was able to procure all necessary products for my project. The store was clean, aisles were clear, and everything on the shelves was neatly organized and front facing so that you didn't have to spend a whole lot of time looking for what you needed.
by
Verified Purchase
Recommended
Sep 18, 2019
Great store. There is always someone to answer our questions whenever we have any. The staff is v...
Great store. There is always someone to answer our questions whenever we have any. The staff is very friendly and give us valuable suggestions for our home projects. It is very near my place and I love to shop here.
by
Verified Purchase
Recommended
Sep 10, 2019
Maria at the front end ( who always seems to be there when we are) is so friendly and helpful. Sh...
Maria at the front end ( who always seems to be there when we are) is so friendly and helpful. She always has a smile and is extra nice at the checkouts.
by
Verified Purchase
Recommended
1 found this review helpful
Sep 2, 2019
The store is always clean, the customer service is awesome and employees are always willing to he...
The store is always clean, the customer service is awesome and employees are always willing to help. I have never had a bad experience at this store.
by
Verified Purchase
Recommended
Aug 30, 2019
Very helpful people was asked by several people if they could help me.
Very helpful people was asked by several people if they could help me.
by
Verified Purchase
Recommended
Aug 26, 2019
Friendly staff - I love that the employees are trained in many different areas able readily able ...
Friendly staff - I love that the employees are trained in many different areas able readily able to assist.
by
Verified Purchase
Recommended
Aug 17, 2019
This Store in Lake Orion is very good. Well stocked and clean. The guys in the lumber area are...
This Store in Lake Orion is very good. Well stocked and clean.
The guys in the lumber area are helpful.
by
Verified Purchase
Recommended
Aug 12, 2019
This store is very well run. It is clean,organized and very well stocked.. The employees in each ...
This store is very well run. It is clean,organized and very well stocked.. The employees in each department seem consistently helpful!
I am working on my current home in order to list. I will definitely be back for my future updates!
by
Verified Purchase
Jul 25, 2019
The service provided over the past two weeks has been spectacular. We recently purchased a home,...
The service provided over the past two weeks has been spectacular. We recently purchased a home, and needed to procure a lot of things. Refrigerator, dehumidifier, reverse osmosis system, freezer, rugs, light fixtures, etc. Every department has someone going out of their way to assist. I even had an employee go to the front of the store to get me a cart for the big items. This is the Home Depot I will frequent from now on. Kudos to the team!
by
Verified Purchase
Recommended
Jul 12, 2019
This location is by far the best home improvement store around.
This location is by far the best home improvement store around.
by
Verified Purchase
Recommended
Jul 11, 2019
Great store. Always treated well with knowledgeable associates.
Great store. Always treated well with knowledgeable associates.
by
Verified Purchase
Recommended
Jul 2, 2019
Joyce was very friendly and helpful.
Joyce was very friendly and helpful.
by
Verified Purchase
Recommended
Jul 2, 2019
We had a great experience buying a new LG washer and dryer. Dewayne in appliances was very helpfu...
We had a great experience buying a new LG washer and dryer. Dewayne in appliances was very helpful! Store is clean and everyone is friendly. We went at 8pm on a Monday and the store was quiet and we were helped right away!
by
Verified Purchase
Recommended
Jun 23, 2019
We have been doing a lot of diy home renovations in the last few years and have received a ton of...
We have been doing a lot of diy home renovations in the last few years and have received a ton of excellent advice and help from this store's employees. They are so knowledgeable and friendly.
But today I had the best experience when Chuck in the paint department went above and beyond for me. I always like talking to Chuck because he is so knowledgeable about paint. Today I went in to return a paint sample that was not correct - it had too much blue tint in it and did not match the color fob at all. Chuck made me up a custom color and made sure it was correct. Then he made me another sample of a color I was considering, and gave them both to me free of charge. I'd had a hard week and this kindness really made my day. I will definitely return when I decide on my paint color!!
by
Verified Purchase
Recommended
Jun 20, 2019
Best store out of all the Detroit Area stores because the Staff are: knowledgeable, friendly, cou...
Best store out of all the Detroit Area stores because the Staff are: knowledgeable, friendly, courteous, and professional; qualities that other stores don't have everyone working as a Team together. If the Home Depot person don't know, they contact someone who does know. That's the BEST
by
Verified Purchase
Recommended
Jun 17, 2019
This is my preferred Home Depot in the area. Everyone is helpful and takes the time to answer qu...
This is my preferred Home Depot in the area. Everyone is helpful and takes the time to answer questions and suggestion of what you need. They always have what I need and the prices are fair.