#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)941-0802
Tool & Truck Rental(972)941-0808
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
951 Westgate Way
Wylie, TX 75098
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Customer Store Reviews

  • 4.7 out of 561 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (561)
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Showing 1-30 of 561 reviews
Shopping
Gearing up for BBQ 🍖
by
    • Recommended
    Pumping up my Traeger 34 pellet grill.
    Priti, the young Muslim girl, helped me find all I was looking for.
    by
      • Recommended
      My Local Home Depot
      This is my local Home Depot since I moved to Lavon Texas two years ago. Always a great store to go to and I love shopping there. Kevin, Maryam and Maria were Awesome in helping me. My whole transaction was a success. At the end of the day, I upgraded to a Traiger 34 pellet Smoker, man I love that thing. I love my local Home Depot! Home Depot 951 Westgate Way, Wylie, TX 75098 972-429-4892
      by
        • Recommended
        Christmas tree greatness
        Customer service was great. Carolina helped me pick out my Christmas tree and it turned out amazing!
        by
          • Recommended
          Paint Department Knowledge and timing is Fast
          Paint department is ready for your painting needs with qualified resources with paint cards and delivering your perfect paint colors.
          by
            • Recommended
            Customer service.
            Jose Asst Mgr Store Mgr Maria Kevin Are all excellent associates from store manager to the rest, they are the best! Appreciate them all for making my shopping experience unforgettable!
            by
              • Recommended
              Store sucks employees would rather be on their phone than do returns
              25 people in line to do returns. Only 1 employee. 3 employees at the pro counter just watching videos on their phone
              by
                Dainelys fantastic experience
                I came to the store not sure what flowering bushes to buy for my front lawn. I came with a budget in mind and specs that I wanted for my garden. She did an amazing job of listening to what I wanted and my concerns. She advised me accordingly and make it an enjoyable shopping experience. I would definitely come back for her help and customer service skills.
                by
                  • Recommended
                  Winnie and Maria are the absolute GREATEST!
                  This isn’t a review of a tool, but a review for the awesome humans that work at your location. Winnie and Maria took my self driven stressful day and turned it into a grateful and inspiring one. They both helped me out when I lost my tape measure in the shopping cart in the parking lot in a rush during the pouring rain on 4/20/2024. An experience that I’ll continue to remember. I know it’s just a tape measure, but to me the kindness and understanding they showed was so much more.
                  by
                    Superior
                    Great Home Depot with great employees
                    by
                      • Recommended
                      I love shopping at Home Depot in Wylie. I get great customer service.
                      You know what I like about shopping at the Home Depot located in Wylie, Texas? If you guessed " OUTSTANDING CUSTOMER SERVICE" then you guessed correctly. Thanks home depot!
                      by
                        • Recommended
                        Home Depot Wylie is GREAT!
                        Great customer service in the Garden area. Always greeted and staff members are always available to help with questions and/or recommendations for me, which I appreciate!
                        by
                          • Recommended
                          Happy Customer
                          Where we get things done.
                          by
                            • Recommended
                            Great customer service!
                            The garden team makes sure you get the best shopping experience, shoutout Alfredo.
                            by
                              • Recommended
                              My TRAIGER
                              Great shopping experience, as always, friendly associates, and managers.
                              by
                                • Recommended
                                Lule is an excellent employee!
                                If you need help at the service desk please ask for Lule!
                                by
                                  • Recommended
                                  Great shopping experience
                                  Rasheda, our check out cashier is the best. Such a great asset to home depot. Was very patient in clarifying our questions regarding price of our product. Signed us up for the company discount program and completed our check out in a timely manner. She maintained a professional, positive attitude, with a charming personality throughout our check out.
                                  by
                                    employee name Erik Woodward very helpful with any customers
                                    I order my tuff shed from this location everyone been really good to help
                                    by
                                      • Recommended
                                      Excellent salesman
                                      #6589 Wylie. Appliances Dept. Mr. Fred. Thank you for your positive attitude, resilience, and willingness to go above and beyond.
                                      by
                                        Best employee
                                        In November 2023 purchased a refrigerator and in December 2023 went back and purchased a washer and dryer from the same employee her name was Deya she was GREAT !!! helped us with all our needs she went above and beyond for my family. Will definitely looking for her for future purchases that you DEYA !!!
                                        by
                                          • Recommended
                                          Simply awful. One person helped eventually.
                                          Please feel free to reach out to me by text for the name of your Genuinely Helpful Employee. I was so distressed by the end I was worried I might have an actual cardiac event. I had traveled to this location based on an online search that had an artificial tree in our low budget and I had promised our 7 year old we would have a tree before the day was out. The person working customer service rolled his eyes when I asked about the item and said if inventory says there is one, it’s a display item, and all the trees could be found nearby in the Christmas Display section. The item in question was not present. So I went outside to the live tree lot. Here a team member told me I was lucky to get the trees before they would be discounted in a few days. He offered me a tiny “Charlie brown” style tree before I asked if there were larger ones in the tent behind him in my budget. He was surprised to learn there were, and said it was not his section. He assured me that the base could be drilled out for the spike/tripod tree stand I had waiting at home, and let me know that I could just put coca-cola in the base instead of tree preservative. I took the tag inside and paid. When I came out to collect my purchase the young man who had mislead me (probably unknowingly) was gone & I was told that the equipment to prepare my tree was not on site, and when I asked his help in securing it to the roof of my car, the employee initially said it was company policy to no longer do so. When he saw I was becoming upset, he grudgingly agreed to help me secure our tree— I was glad for the help and tied all the knots myself specifically so as not to get him in any trouble. I then thanked him & asked where I could acquire a new stand, and was directed inside. When I checked the Christmas Display section for the tree bases and found none, I asked the person at the customer service desk if I could check elsewhere for them, and the (different) employee again dismissively directed me back to the Christmas Display section. I stood there several minutes, checking the section and finding nothing in a state of increasing distress. Eventually, your Genuinely Helpful Employee passed by and I asked her for help. She quickly lead me to the proper section where the stand could be found— as well as several artificial trees, one of which appeared to be the item I had driven from Garland for in the first place.
                                          by
                                            Great Reviews Appliance Wylie Texas
                                            Purchased our refrigerator although the refrigerator will it be in until 12/22/23. Mrs. Cathy went over & beyond the call of duty. Our go to person at HD.
                                            by
                                              • Recommended
                                              Very nice store.
                                              I bought 4 appliances and Fred Alaraj was fantastic at helping me pick them and check out.
                                              by
                                                • Recommended
                                                Helpful Staff
                                                I needed several items to complete a project, and several staff members helped me to understand the best materials and tools to use to complete it. They saved me a lot of time and frustration by being able to complete the project without any problems.
                                                by
                                                  • Recommended
                                                  Home Depot Wylie tx -look for a .Santa Claus
                                                  I was looking for this Santa for Christmas I had Jay, Erick, Josey, Maria they all went out of their way to find it I couldn’t have been more happy than that. They really care for you at Home Depot in Wylie tx.
                                                  by
                                                    • Recommended
                                                    Customer Oriented
                                                    Mr. Steve helped me to find the right items, and also to use the self register to pay. Very customer oriented.
                                                    by
                                                      • Recommended
                                                      Flooring Experience
                                                      I bought Pavia Crema tiles which I needed to match the old tiles I have. Store employee FABIAN was extremely helpful and friendly to find me the correct tiles.
                                                      by
                                                        • Recommended
                                                        Excellent Customer Service
                                                        Excellent store. Clean. Helpful and knowledgeable personnel.
                                                        by
                                                          • Recommended
                                                          Great service!
                                                          We were in to buy a chandelier. The associate was helpful and made sure we got the right size light bulbs.
                                                          by
                                                            • Recommended
                                                            Friendly Store.
                                                            I was greeted in the parking lot by the man keeping it tidy and bringing the carts inside. I was able to make my return without much of a wait by Pritiben. I was also helped by Deya who showed me many features on the refrigerators I was interested in. The cashier was on the ball too. Great Customer Service.
                                                            by
                                                              Showing 1-30 of 561 reviews

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