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Showing 1-30 of 561 reviews
Aug 27, 2020
Cydnie handled my return quickly and with humor.
Cydnie handled my return quickly and with humor.
by
Verified Purchase
Recommended
Aug 9, 2020
There were two large rats fighting in the racks when one rat then fell to the ground and ran acro...
There were two large rats fighting in the racks when one rat then fell to the ground and ran across the aisle to another rack. A store employee confirmed the store has a rat infestation and even showed me the bare candy and chocolate counters are empty next to the checkout lanes because of this. Get rid of the rats!
by
Verified Purchase
Aug 2, 2020
Friendly store with knowledgeable staff. They go over and beyond to help out. I always leave with...
Friendly store with knowledgeable staff. They go over and beyond to help out. I always leave with a happy shopping experience.
by
Verified Purchase
Recommended
Jul 16, 2020
LOVE THIS HOME DEPOT, STAFF IS ALWAYS HELPFUL. EASY TO FIND ITEMS AND SPEAK TO PEOPLE WHO KNOW TH...
LOVE THIS HOME DEPOT, STAFF IS ALWAYS HELPFUL. EASY TO FIND ITEMS AND SPEAK TO PEOPLE WHO KNOW THE ISSUE YOUR SPEAKING ABOUT. NICE CHANGE.
by
Verified Purchase
Recommended
Jul 15, 2020
Everyone was busy and helpful. The young lady who helped me was professional , courteous and eff...
Everyone was busy and helpful. The young lady who helped me was professional , courteous and efficient, as were the young men who helped me load my car
by
Verified Purchase
Recommended
Jul 11, 2020
The store is easy to navigate, and there is someone ready and able to provide assistance finding ...
The store is easy to navigate, and there is someone ready and able to provide assistance finding what I need or answer my project questions.
by
Verified Purchase
Recommended
Jul 11, 2020
Nice people, most of the shoppers wore masks. Good vibe in the store. Employees seem happy.
Nice people, most of the shoppers wore masks. Good vibe in the store. Employees seem happy.
by
Verified Purchase
Recommended
Jun 27, 2020
Nate,Erik and Belinda in lumber are the best! They're always there willing to help with a smile a...
Nate,Erik and Belinda in lumber are the best! They're always there willing to help with a smile and a helpful attitude.
by
Verified Purchase
Recommended
Jun 24, 2020
I was able to get the assistance I needed for the purchase of a refrigerator that was not in stoc...
I was able to get the assistance I needed for the purchase of a refrigerator that was not in stock, but is scheduled to be in stock in August 2020. The Store Associate, Ms. D. Harris searched the Home Depot system finding the refrigerator needed and completed a back-order purchase without any problems.
by
Verified Purchase
Recommended
Jun 23, 2020
Great store! Always has what I need. Great prices, nice employees and I can get in an out fast.
Great store! Always has what I need. Great prices, nice employees and I can get in an out fast.
by
Verified Purchase
Recommended
Jun 19, 2020
This store had the products I needed in stock. Vashundra gave excellent customer service and all...
This store had the products I needed in stock. Vashundra gave excellent customer service and allowed me to come and go with ease.
by
Verified Purchase
Recommended
Jun 17, 2020
Thanks Home Depot and Lacie for helping me out today with my order! Friendly and cheerful as always.
Thanks Home Depot and Lacie for helping me out today with my order! Friendly and cheerful as always.
by
Verified Purchase
Recommended
Jun 16, 2020
Great store. Always giving the youth an opportunity to be employeed.
Great store. Always giving the youth an opportunity to be employeed.
by
Verified Purchase
Recommended
Jun 8, 2020
outside pick up was on top of their game, found my order and had me loaded super quick
outside pick up was on top of their game, found my order and had me loaded super quick
by
Verified Purchase
Recommended
Jun 6, 2020
Always helpful employees willing to get what you need for your project!
Always helpful employees willing to get what you need for your project!
by
Verified Purchase
Recommended
Jun 2, 2020
Steve Rainy the mgr., runs a good operation and His employees attitudes Reflect good customer exp...
Steve Rainy the mgr., runs a good operation and His employees attitudes Reflect good customer experiences ...
by
Verified Purchase
Recommended
Apr 30, 2020
Always friendly. Steve in the paint dept is the man. He’s an expert. He was a long time painter a...
Always friendly. Steve in the paint dept is the man. He’s an expert. He was a long time painter and has been at HD for a long time too. Go see him for anything paint related. See Juanetta in customer service. She will take care of you like a champ!
by
Verified Purchase
Recommended
Apr 27, 2020
Waited over an hour in curbside pick up. Only 2 other vehicles waiting and they were there over ...
Waited over an hour in curbside pick up. Only 2 other vehicles waiting and they were there over an hour as well. Employees are generally rude, sarcastic and extremely condescending when asked questions.
by
Verified Purchase
1 found this review helpful
Apr 20, 2020
This store always has it together. My orders are always ready and the staff is always ready to st...
This store always has it together. My orders are always ready and the staff is always ready to step in and help. I shop at several HD's and this place ranks as #1 for me.
by
Verified Purchase
Recommended
Apr 14, 2020
Large rats live in the store. I had a huge rat cross an isle about ten feet in front of me.
Large rats live in the store. I had a huge rat cross an isle about ten feet in front of me.
by
Verified Purchase
Apr 3, 2020
Mike in tool rental, Scott will call and fork lift. Quinn in insulation. All were so kind and h...
Mike in tool rental, Scott will call and fork lift. Quinn in insulation. All were so kind and help full. They all went out of their way to help me. Way beyond my expectations. Thank you
by
Verified Purchase
Recommended
Apr 2, 2020
This store is very convenient and close to my residence. I've been there a number of times and fo...
This store is very convenient and close to my residence. I've been there a number of times and found most of the employees and staff at this store are friendly and helpful.
by
Verified Purchase
Recommended
Feb 25, 2020
The staff is amazing. Especially Juannetta. Clean store and clean staff. Thanks all of you.
The staff is amazing. Especially Juannetta. Clean store and clean staff.
Thanks all of you.
by
Verified Purchase
Recommended
Feb 23, 2020
Great customer service thank you Maria
Great customer service thank you Maria
by
Verified Purchase
Recommended
Feb 12, 2020
Piyush was very helpful and kind!
Piyush was very helpful and kind!
by
Verified Purchase
Recommended
Feb 10, 2020
A white older lady at customer service is so rude to her employees, while i was up there the cash...
A white older lady at customer service is so rude to her employees, while i was up there the cashier would ask her questions and the old lady would answer with attitude. I couldn’t imagine if she treats her coworkers like that how she would treat customers
by
Verified Purchase
Feb 3, 2020
Employee makes the store friendly and home. Find people like Juannetta to achieve that kind of wo...
Employee makes the store friendly and home. Find people like Juannetta to achieve that kind of work environment
by
Verified Purchase
Recommended
Feb 1, 2020
On Wednesday January 29th I came to Home depot to get a sample of paint. Steve was working in the...
On Wednesday January 29th I came to Home depot to get a sample of paint. Steve was working in the paint area. He was waiting on 4 people at one time and those of us who had to wait, he looked at us and yes he will get to us in a moment. He made eye contact. When he got to me he apologized for my wait.
On Thursday I went back to Home Depot to get another sample. The young man behind the counter was not Steve. He was young and slow. He never looked at the people waiting, He worked with one person at a time. He made my sample. shook it up in the machine, he then took care of another person before I got my sample. He could have reached down and retrieved it but did not. I got me items and went to check out. I got to my car, the sample fell out of my bag and splattered all over me, my shoes and the ground. I went inside, to customer service who pointed me to go to the paint counter. So I carried the bag with the mess of paint, the young man never helped me until he was finished with his customer. A contractor handed me Pyrel wipes and helped get the paint off my hands, legs and shoes. He finally made me a new sample and apologized for the mess.
My problem is not the wait, my problem is not one manager came over to help me remove the paint from my stuff. I feel the guy should have alerted someone about the situation. He did nothing except apologize.
I went there Friday the 31 and got another sample, Steve was there and when he found out I was the lady with the sample spill he was so apologetic, he again waited on me and someone else. His customer service is beyond great, He is sweet, he trys to make you feel good about waiting. He goes beyond for his people. Train your people to be like him.
by
Verified Purchase
Recommended
Jan 28, 2020
Kudos go out!
Kudos go out!
by
Verified Purchase
Recommended
Jan 4, 2020
The store manager, Jamie & Marge in Appliances were great. The other store employees in Applianc...
The store manager, Jamie & Marge in Appliances were great. The other store employees in Appliances were too busy chatting with each other to help us. One gentleman was helping another customer but he did not acknowledge us either.