#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(518)452-8533

Tool & Truck Rental

(518)452-8520

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

161 Washington Ave Ext

Albany, NY 12205

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 329 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (329)
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Showing 1-30 of 329 reviews
the store was a lot cleaner then other store and associates were friendly and knowledgeable. Shel...
the store was a lot cleaner then other store and associates were friendly and knowledgeable. Shelves were fully stock and I was glad that the tiles were in stock. Margaret was a pleasure and very helpful.
by
  • Verified Purchase
  • Recommended
grade A service
grade A service
by
  • Verified Purchase
  • Recommended
Hazim is possibly one of the most adorable employees I have ever engaged with at a Home Depot sto...
Hazim is possibly one of the most adorable employees I have ever engaged with at a Home Depot store. He is kind, funny, and very quick! He makes my stops into this store much more enjoyable.
by
  • Verified Purchase
  • Recommended
Store 1241 Value you as a customer. very helpful associates. The lemon scent of the front end sho...
Store 1241 Value you as a customer. very helpful associates. The lemon scent of the front end show that associates care about they store. Highly recommended
by
  • Verified Purchase
  • Recommended
their customer service area is absolutely horrendous
their customer service area is absolutely horrendous
by
  • Verified Purchase
came into the store looking for super glue. came across vy at self checkout. she was very helpful...
came into the store looking for super glue. came across vy at self checkout. she was very helpful by telling me about the home depot app and text locator. made the shopping trip alot easier to find my items.
by
  • Verified Purchase
  • Recommended
nice and friendly and clean
nice and friendly and clean
by
  • Verified Purchase
  • Recommended
The store clean. Need help? look for vy with a smiley face on her apron and tell her lizzie said ...
The store clean. Need help? look for vy with a smiley face on her apron and tell her lizzie said “hi” highly recommended .
by
  • Verified Purchase
  • Recommended
Grade A service
Grade A service
by
  • Verified Purchase
  • Recommended
highly recommended
highly recommended
by
  • Verified Purchase
  • Recommended
look for vy at the front end. she’s very helpful.
look for vy at the front end. she’s very helpful.
by
  • Verified Purchase
  • Recommended
Most of the employees are very attentive. Leslie in the garden department is extremely helpful ...
Most of the employees are very attentive. Leslie in the garden department is extremely helpful and pleasant. Also, an elder man (who's name I can't recall) is very helpful and attentive. He is genuinely interested in getting you what you need and will get the other associates in to access things not on the lower shelves. He's also kind to the young coworkers, giving the the credit for the role they play in helping. Very nice touch!
by
  • Verified Purchase
  • Recommended
The young gentleman working the self checkout today about 4:30pm, extremely nice!
The young gentleman working the self checkout today about 4:30pm, extremely nice!
by
  • Verified Purchase
  • Recommended
All home depot stores are different, as is any chain store, solely because of the people inside....
All home depot stores are different, as is any chain store, solely because of the people inside. I have found that Washington Ave and East Greenbush have the best in the area and its evident by just looking at the inside of the store. Central ave is always a mess and I've had some bad experiences with rude employees in Schenectady. Washington Ave is almost always neat and clean with the aisles passable and safe. Kudos to the managers and employees for a job well done.
by
  • Verified Purchase
  • Recommended
the staffs are helpful
the staffs are helpful
by
  • Verified Purchase
  • Recommended
Great garden section, with good selection!
Great garden section, with good selection!
by
  • Verified Purchase
Our trip was very quick, just to buy mulch. My mother only remembered half of the brand name, so ...
Our trip was very quick, just to buy mulch. My mother only remembered half of the brand name, so on her way in, an associate, named Kevin, approached her and helped her with everything. As she went in to checkout, he started getting the mulch ready. He loaded our car for us and was extremely helpful. Just an overall friendly, efficient employee. Thank you Kevin for a wonderful experience.
by
  • Verified Purchase
  • Recommended
very helpful and friendly
very helpful and friendly
by
  • Verified Purchase
  • Recommended
I have lived in the area for 23 years and this is my store. I've watched the store improve greatl...
I have lived in the area for 23 years and this is my store. I've watched the store improve greatly over the years it is clean organized and you can get help when you need it. That has not always been the case going back several years but they have their act together now. I am a do-it-yourselfer and frequent that store quite a bit. Great job!
by
  • Verified Purchase
  • Recommended
I have always been helped
I have always been helped
by
  • Verified Purchase
  • Recommended
Associates were very helpful!
Associates were very helpful!
by
  • Verified Purchase
  • Recommended
Symphony was really nice and when i came in she helped me out with what i came to get.
Symphony was really nice and when i came in she helped me out with what i came to get.
by
  • Verified Purchase
  • Recommended
The experience I had was very fulfilling. I went there picked out my carpet. Made the deal & was ...
The experience I had was very fulfilling. I went there picked out my carpet. Made the deal & was out of there in 40minutes. The lady in the carpet area was very helpful.
by
  • Verified Purchase
  • Recommended
Staff is always helpful. Checking out with Shari is a pleasure.
Staff is always helpful. Checking out with Shari is a pleasure.
by
  • Verified Purchase
  • Recommended
the store was very clean and full of associates to help me locate the items i was looking for in ...
the store was very clean and full of associates to help me locate the items i was looking for in a timely manner.... other stores i have gone to i just dont seem to see that many associates out on the floor... i just love this home depot...so easy for me to get what i need with every visit to home depot !!!
by
  • Verified Purchase
  • Recommended
Jim from doors and windows was excellent!!! He spent over 2 hours total on 2 different days helpi...
Jim from doors and windows was excellent!!! He spent over 2 hours total on 2 different days helping us pick out exterior doors. He was very knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
I would recommend this store, as the associates are knowledgeable and help you from the beginning...
I would recommend this store, as the associates are knowledgeable and help you from the beginning to the end. Both employees Hazim and Rebecca made my visit one that i will repeat. I've been to many Home Depots and I have to say that this one is my favorite. Its clean and organized well also, which is a plus in my book!
by
  • Verified Purchase
  • Recommended
Always a very good shopping experience. Employees are very helpful and knowledgeable. Great pro...
Always a very good shopping experience. Employees are very helpful and knowledgeable. Great products and a well played out store.
by
  • Verified Purchase
  • Recommended
Clearly I will be shopping at there compitition due to the rude nater of there staff at the self ...
Clearly I will be shopping at there compitition due to the rude nater of there staff at the self checkout line. There selection is also poor regarding products I need to complet my home-improvement projects.
by
  • Verified Purchase
Associates are usually friendly and very helpful. I am generally able to find what I am looki...
Associates are usually friendly and very helpful. I am generally able to find what I am looking for.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 329 reviews

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