Reviews for Altoona  #4180

I was a very satisfied customer till today I have shopped in this store since it opened never a problem. Now I have a problem with returns. Very dissatisfied. Even thinking of going somewhere else. I have spent thousands of Dollars in this store , I always recommend this store to everyone I know . MAY BE NOT ANYMORE . If some one would of even notified me that this could of been a possibility because I did not have a receipt.Very poor upper management skills

I have been at this store several times over the last week to buy items to do a few projects and every time I have been there all the employees have been very very helpful and pleasant. I will definitely be back for other projects.

Best service ever

Awesome place

Store was very clean produts easy to acess,staff is very very good at helping and making sure your satified. I will only go to that store for products and i will tell othet folks about that store also. Thank you home depot

Good location great selection and good employees

This store is always clean with helpful employees. My only suggestion would be to make a "wives waiting room" with a TV, chairs and coffee/soda machine!! It would be very innovative and we would spend much more time in the store!!

Love going to this store. Employee's are so helpful.

Great customer service and prices were reasonable!

Brittany was great at multi tasking answering the phone and waiting on customers

We were buying plumbing supplies & a new kitchen faucet. The gentleman helping us was very knowledgeable about all our questions.

The Home Depot in my area is great. The associates are friendly and knowledgeable, from finding a cupboard door latch to a refrigerator. Awesome People!

Friendly, knowledgeable staff with great competitive prices.

The store was in overall good order and your appliance specialist (Melissa) was at the top of her game!

Chris, Dustin and Heather worked together to take apart a commercial lock set to remove broken key and re-key to a new set. They worked together very well, were courteous and helpful to me, showed expertise in this project, and saved me many dollars. We shop here frequently for our light commercial construction business and our never-ending home renovation. Nearly always find what we need, and we appreciate the ease with which we can make returns. The occasional issue we have with stuff in the aisles is what we find everywhere, which might be our only complaint. This particular HD has angled "Pro Parking" under the loading canopy, so we rarely find vehicles blocking the drive, a serious pet peeve of ours in MANY other Home Depot locations.

Always optimum service from all the HD employees, especially from Randy!

I shop at this store on a regular, usually 2 or 3 times week. I have always been treated nicely. The associates are friendly and courteous. Keep up the good work.

Always enjoy going to this store , the staff is great !

We purchased new appliances in November 2015. On June 19, 2017 the one appliance developed an issue. We called the service number in our papers from our purchase. That number told us we hadn't purrpchased a warranty at the time of purchase, but we could purchase one now, so we did. At that time they, told us we would see or hear a Service Tech within a certain period of time. After the Tech NEVER CALLED OR VISITED, after three weeks we called the local store. They were gracious enough to offer us a 'loaner' until the appliance was repaired! This call confirmed we had purchased a '5 years extended warranty from Home Depot'! We were put in contact with another individual. They also would contact a Service Tech to handle our problem. After a week my wife called them back. We were told who the Tech was, and it was the same as the Warranty Company had try to send. Finally one month and one week after we initially started the process we were given a settlement and was able to have our appliance repaired. Had we not had the local store to help through it is hard to tell where would have been, probably not Home Depot. Thank you

Employees were very friendly and helpful ,just could of used some more help locating my item.

shopped 3 or 4 garden store and found what I needed at Home Depot

Great experience every time I'm there

Friendlier service than any other home building store. Lot's of variety of merchandise to choose from, also.

Would Highly recommend this store!! Very clean and organized!!

Wanted a one inch dowel rod by 72 inches long. None available in that length, though there were 3/4 and 1 1/4 inch by 72. Longest 1 inch was 48 in. long. Haven't been able to find one elsewhere either, so don't hold that against Home Depot. Did find the outdoor adhesive I needed though and at a very reasonable price. Not familiar with Home Depot as I usually shop at the other home improvement store, as it is much closer to where I live, so had to ask associate for directions to the products I wanted to buy. Employee walked me to the location and waited 'till I was sure I had what I needed. 'Windowshopped' a bit to check out the store, was impressed with the selection and the stock on hand. Maybe because the holiday weekend had just passed, but I thought the aisles were a bit cluttered. Every employee I interacted with was very friendly and as helpful as I needed. I'd give the experience a 4 1/2 star rating.

I have been to the windows dept several times trying to figure out about doors and windows. Jesse has been very patient. Now we have 2 new windows in place that we love and a door on the way. Both Jesse and Heather are great!

My wife and I were very impressed by the positive attitudes and friendliness and helpfulness by the employees of this store that we were helped by. We will definitely shop here again

was treated much better here than i ever was at the Johnstown pa store.. great job guys

The store is very clean and well kept. The employees are very friendly and helpful.

Store is very organized and does grant veterans discount