#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(760)961-9562

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12218 Apple Valley Road

Apple Valley, CA 92308

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 608 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (608)
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Showing 1-30 of 608 reviews
Eshia assisted me in the paint department. I needed some white ceiling paint. She went and got it...
Eshia assisted me in the paint department. I needed some white ceiling paint. She went and got it for me. She was very helpful, kind and has a great personality. I noticed the same service as she assisted another customer as well. She really took her time with the customer to ensure the customer was getting what he needed.
by
  • Verified Purchase
  • Recommended
The assistance in the paint department will always go out of their way to help you find what your...
The assistance in the paint department will always go out of their way to help you find what your looking for with a happy smile,and sometimes that smile can make a project go smoothly.
by
  • Verified Purchase
  • Recommended
This is the best store in the High Desert to shop at. Always clean, friendly and willing to assist.
This is the best store in the High Desert to shop at. Always clean, friendly and willing to assist.
by
  • Verified Purchase
  • Recommended
My wife and I were looking a XMAS trees. Amalia in the garden dept. took time to help us. She ...
My wife and I were looking a XMAS trees. Amalia in the garden dept. took time to help us. She told us the difference between the trees and lights. She knew what we needed to know. Thank you for having a great employee. Russ and Joyce
by
  • Verified Purchase
  • Recommended
Friendly customer service. Great associates make the experience exceptional. Good location here
Friendly customer service. Great associates make the experience exceptional. Good location here
by
  • Verified Purchase
  • Recommended
Went there today, had to get a bunch of items. The cashier Megan was very helpful in checking me ...
Went there today, had to get a bunch of items. The cashier Megan was very helpful in checking me out through the register. Good job.
by
  • Verified Purchase
  • Recommended
Every time I go in all the employees are very helpful and nice. They don't treat me as if I don't...
Every time I go in all the employees are very helpful and nice. They don't treat me as if I don't know much because I'm a female as other places do. I appreciate that more than anything. The only thing that could be better is for them to 100% enforce covid-19 safety requirements.
by
  • Verified Purchase
  • Recommended
My trip to this store was a pleasant one. All employees were friendly and very helpful. I found t...
My trip to this store was a pleasant one. All employees were friendly and very helpful. I found that this store was well stocked and kept reasonably clean. I will definitely shop here again Thank you Home Depot!
by
  • Verified Purchase
  • Recommended
Store needs more friendly employee because they just not very friendly at times more smiles more ...
Store needs more friendly employee because they just not very friendly at times more smiles more smiles more customers
by
  • Verified Purchase
  • Recommended
Love Home Depot they have great prices.
Love Home Depot they have great prices.
by
  • Verified Purchase
  • Recommended
People very helpful and clean
People very helpful and clean
by
  • Verified Purchase
  • Recommended
Horrible customer service. Good luck if you want to have wood cut. Allow yourself at least an hou...
Horrible customer service. Good luck if you want to have wood cut. Allow yourself at least an hour to wait!
by
  • Verified Purchase
1 found this review helpful
Usually find what I need. Love the garden department. Assistants are friendly.
Usually find what I need. Love the garden department. Assistants are friendly.
by
  • Verified Purchase
  • Recommended
Have a great customer service team.
Have a great customer service team.
by
  • Verified Purchase
Maria at the pro desk is very sharp and on point everytime. Being a pro i cant ask for anything m...
Maria at the pro desk is very sharp and on point everytime. Being a pro i cant ask for anything more.
by
  • Verified Purchase
  • Recommended
Would not offer a rain check for item they could not find in store
Would not offer a rain check for item they could not find in store
by
  • Verified Purchase
None of their employees are wearing masks or gloves. Wash your own cart with a bottle of spray &...
None of their employees are wearing masks or gloves. Wash your own cart with a bottle of spray & a dirty rag on top of a table. No wipees provided. The store is filthy. I bought an item that was completely covered in dust. Obviously they are not cleaning the place. If you are a senior or at risk, I would suggest you stay away.
by
  • Verified Purchase
Are usually go to the garden first I don’t know who’s in charge at this particular store a lot of...
Are usually go to the garden first I don’t know who’s in charge at this particular store a lot of plants are in distress because they haven’t been watered for days and they’re dying I don’t know if these people care or why spent a lot of money on plants you shouldn’t let them die specially these people that you hire Thank you very much
by
  • Verified Purchase
  • Recommended
Training needed on having clerks be pleasant even when dealing with customer that seems very conf...
Training needed on having clerks be pleasant even when dealing with customer that seems very confused and not at all knowledgeable of the repair tasks he wants to complete.
by
  • Verified Purchase
  • Recommended
I will tell other customers how rude Teddi is
I will tell other customers how rude Teddi is
by
  • Verified Purchase
Usually pretty good, come here once a week just for home projects, today was horrible experience....
Usually pretty good, come here once a week just for home projects, today was horrible experience. Considering to switch location of shopping.
by
  • Verified Purchase
  • Recommended
excellent customer service, I know Im a pain in the but as Im always there asking for help n ques...
excellent customer service, I know Im a pain in the but as Im always there asking for help n questions but no matter what the home depot is there for me and others, thanks friends
by
  • Verified Purchase
  • Recommended
STORE WAS CLEAN, WELL STOCKED AND MARQUALA (KAYLA) WAS FULL OF SMILES, GREAT ATTITUDE AND HELPFUL...
STORE WAS CLEAN, WELL STOCKED AND MARQUALA (KAYLA) WAS FULL OF SMILES, GREAT ATTITUDE AND HELPFUL! WE PURCHASED UNDER COUNTER RACKS, A SINK FAUCET, AND SHOWER HEAD.
by
  • Verified Purchase
  • Recommended
Friendly customer service
Friendly customer service
by
  • Verified Purchase
  • Recommended
Dalian was a great cashier. Checkout was fast efficient and friendly. Santos helped me locate t...
Dalian was a great cashier. Checkout was fast efficient and friendly. Santos helped me locate things from my construction list. Moved a large ladder making it easier to get my supplies down the aisle so I wouldn't have to back out. All this without me having to hunt someone down. Great service.
by
  • Verified Purchase
  • Recommended
Wonderful home improvement store, it is so clean and well organized. The staff is really nice and...
Wonderful home improvement store, it is so clean and well organized. The staff is really nice and helpful.
by
  • Verified Purchase
  • Recommended
Joshua was a very friendly cashier.
Joshua was a very friendly cashier.
by
  • Verified Purchase
  • Recommended
Love this location always has great customer service!!!
Love this location always has great customer service!!!
by
  • Verified Purchase
  • Recommended
It is very difficult to find an associate. So many of them dont seems to know too much about th...
It is very difficult to find an associate. So many of them dont seems to know too much about the products that are sold there. Maybe about a handful of associates are helpful, but I have had serious doubt about the others!!
by
  • Verified Purchase
ANDREW FROM PAINT IS THE BEST! He's a friendly, knowledgeable, helpful, and honest employee who c...
ANDREW FROM PAINT IS THE BEST! He's a friendly, knowledgeable, helpful, and honest employee who cares about what customers need instead of trying to push more expensive products on them. Traits like that are very hard to come by, especially in the sales industry. I walked into THD feeling a little overwhelmed and stressed about my project and how long it was going to take, but after talking to Andrew and taking his advice I was able to confidently finish it in a day. 10/10 experience! :)
by
    • Recommended
    Showing 1-30 of 608 reviews

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