#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(773)745-4262
Tool & Truck Rental(773)622-8860
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1919 N Cicero Ave
Chicago, IL 60639
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Customer Store Reviews

  • 4.3 out of 297 reviews
83%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (297)
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Showing 1-30 of 297 reviews
The world’s laziest employees I have ever seen. Assistance? Good luck finding someone. Takes 40mi...
The world’s laziest employees I have ever seen. Assistance? Good luck finding someone. Takes 40mins to have an employee tell you - He’s on break, you have to wait for assistance. Register had no care with items at time of checkout. Threw items as she tried scanning the bar code. Following needs to be terminated for unprofessionalism. Cash Register: Dawn Manager: Narobie
by
  • Verified Purchase
The service desk employees, including the Pro-desk , were amazing and awesome in taking care of m...
The service desk employees, including the Pro-desk , were amazing and awesome in taking care of my request. They would not leave until the issue was resolved. Nicole the supervisor and her staff were great and went above and beyond. Great team.
by
  • Verified Purchase
  • Recommended
its a great store
its a great store
by
  • Verified Purchase
  • Recommended
I LIVE IN THE NEIGHBORHOOD AND I AM HAPPY TO CALL THIS MY HOME DEPOT STORE . WHEN YOU GO IN YOU A...
I LIVE IN THE NEIGHBORHOOD AND I AM HAPPY TO CALL THIS MY HOME DEPOT STORE . WHEN YOU GO IN YOU ALWAYS SEE A SMILING FACE . PEOPLE EAGER TO HELP . AND KNOWLEDGEABLE STAFF. EVEN THE POOR GUYS AND THE RETURN DESK WHEN THEY DEAL WITH UNSAVORY CUSTOMERS THEY DO IT WITH A SMILE AND THEY DONT COMPLAIN WHEN THEY LEAVE. EVEN THE HOT DOG LADY IS VERY PLEASANT , I HOPE THIS REVEIW IS HELPFUL
by
  • Verified Purchase
  • Recommended
The cashier are not helpful at and said she didnt speak Spanish at the end she did. Also they nee...
The cashier are not helpful at and said she didnt speak Spanish at the end she did. Also they need to learn the diffrents between fake and real bills
by
  • Verified Purchase
Horrible customer service! Don't expect to be treated with any respect here - for you as a perso...
Horrible customer service! Don't expect to be treated with any respect here - for you as a person or for your time. Guess since it's in a not-so-nice neighborhood and they need security at entrance and exit- they feel they can just give you attitude. the register clerks were quite friendly - but the manager that got involved in my transaction clearly did not like that I disturbed her trip to the hot dog stand
by
  • Verified Purchase
The paint associates were very engaging and helpful. This is a complete change from about 10 yea...
The paint associates were very engaging and helpful. This is a complete change from about 10 years ago. I didn't expect the associate to go and grab the paint base after showing her the control numbers. Great service!
by
  • Verified Purchase
  • Recommended
This location is by far the BEST location I have ever visited, bought from, and met such friendly...
This location is by far the BEST location I have ever visited, bought from, and met such friendly, kind, and willing to help employees. They maintain professionalism even when they are dealing with difficult people and seek to promote Excellent customer service. I choose to ONLY go to this location.
by
  • Verified Purchase
  • Recommended
Clean store with great selection, and really friendly employees! The garden center is awesome for...
Clean store with great selection, and really friendly employees! The garden center is awesome for being so close to the city.
by
  • Verified Purchase
  • Recommended
This store is conveniently located near where I do most of my work. However, many of the emplo...
This store is conveniently located near where I do most of my work. However, many of the employees don't seem knowledgeable or interested in the products they sell. I've only had one encounter (April 12th, 2018) with a cashier who was willfully rude to me. She deliberately ignored my question about whether I could pay for lumber at the self check out, then became combative when I called her out on ignoring me (so that she could finish her conversation with her friend). For the most part, the store is well organized. Unless you have to ask questions about fasteners or other material you need for your project, you should be able to get out and back to work fairly efficiently.
by
  • Verified Purchase
  • Recommended
I would love to see Home Depot have a special workshop day that help the Young men in the communi...
I would love to see Home Depot have a special workshop day that help the Young men in the community to develop skills. Home Depot can be apart of them becoming productive citizens and give them skills they will have for the rest of there lives!!
by
  • Verified Purchase
  • Recommended
i live close to the store and it is convenient for me to shop here. Most of the staff is helpful ...
i live close to the store and it is convenient for me to shop here. Most of the staff is helpful although you run into a few who have attitude problems and have no customer service experience. I have been shopping here since it has opened. There inventory is usually pretty stocked. Also a great place to rent special equipment my only problem what that is that now you need a major credit card to rent anything which has been a headache for me. Other then that nice place to shop at most of the time.
by
  • Verified Purchase
  • Recommended
Clean, organized and friendly environment.
Clean, organized and friendly environment.
by
  • Verified Purchase
  • Recommended
great place
great place
by
  • Verified Purchase
  • Recommended
good place to shop
good place to shop
by
  • Verified Purchase
  • Recommended
Amazing service! So helpful.
Amazing service! So helpful.
by
  • Verified Purchase
  • Recommended
I can generally find and purchase what I need or want. The employees are friendly and willing to...
I can generally find and purchase what I need or want. The employees are friendly and willing to help you find what you came in for.
by
  • Verified Purchase
  • Recommended
This store, as other Home Depots is organized and neat. The employees are pleasant.
This store, as other Home Depots is organized and neat. The employees are pleasant.
by
  • Verified Purchase
  • Recommended
Very friendly and knowledge associates, such a fun store to visit. Thank you and associates.
Very friendly and knowledge associates, such a fun store to visit. Thank you and associates.
by
  • Verified Purchase
  • Recommended
Found what I needed.
Found what I needed.
by
  • Verified Purchase
  • Recommended
Always a pleasure shopping at this location
Always a pleasure shopping at this location
by
  • Verified Purchase
  • Recommended
Pro Desk was amazing!!
Pro Desk was amazing!!
by
  • Verified Purchase
  • Recommended
Pro desk at Armitage and Cicero is one of the best, the people are always friendly and ready to w...
Pro desk at Armitage and Cicero is one of the best, the people are always friendly and ready to work
by
  • Verified Purchase
  • Recommended
The store was good, except the computer was slow in the tool rental department
The store was good, except the computer was slow in the tool rental department
by
  • Verified Purchase
  • Recommended
The Prodesk is where I handle the majority of purchases and I always receive prompt attention and...
The Prodesk is where I handle the majority of purchases and I always receive prompt attention and pleasant staff members. Meri is the BEST!
by
  • Verified Purchase
  • Recommended
Great service
Great service
by
  • Verified Purchase
  • Recommended
great store great service, everything nice and neat in order, no mess
great store great service, everything nice and neat in order, no mess
by
  • Verified Purchase
  • Recommended
Store is always clean and well stocked
Store is always clean and well stocked
by
  • Verified Purchase
  • Recommended
I always shop at the pro desk and associates are always friendly
I always shop at the pro desk and associates are always friendly
by
  • Verified Purchase
  • Recommended
Excellent customer service
Excellent customer service
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 297 reviews

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