#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(440)937-0104
Tool & Truck Rental(440)937-0110
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
35930 Detroit Rd
Avon, OH 44011
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Customer Store Reviews

  • 4.7 out of 349 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (349)
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Showing 1-30 of 349 reviews
Tim and Kary were super helpful to our school's Destination Imagination Team. They spent nearly ...
Tim and Kary were super helpful to our school's Destination Imagination Team. They spent nearly 2 hours with five eleven year olds helping them select materials, showing them how to work with various tools, and talking about safety when building. They went over and beyond standard customer service to make our experience at this store great. Also thank you for the extremely generous donation of supplies. This store and it's staff are amazing.
by
  • Verified Purchase
  • Recommended
Employee gave my son a hard time with self check out. Was very rude. Another employee gave my hu...
Employee gave my son a hard time with self check out. Was very rude. Another employee gave my husband a hard time over his Veterans ID. Called Manager with the problem and he was rude and said any one can get a ID. My husband served our country and Home Depo has no respect. Will go back to Lowe's.
by
  • Verified Purchase
2 found this review helpful
helpful and friendly
I visit store multiple times as I'm a first time home owner. I noticed that some employees on floor don't greet you. Offer to help. Walk you to items I need. I love to see store leads by heart and provide genuine care. I will continue use store as I love the items and convenient.
by
    • Recommended
    1 found this review helpful
    Nice people and a clean store with help usually around when you need it.
    Nice people and a clean store with help usually around when you need it.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Sales associate Ken in the tools department is outstanding, both in his knowledge of tools, pleas...
    Sales associate Ken in the tools department is outstanding, both in his knowledge of tools, pleasant demeanor, and helpfulness with projects.
    by
    • Verified Purchase
    • Recommended
    Great employee service
    Nikki and Devin were amazing when we went to the store today! Nikki was extremely helpful and kind when we checked out and when she found someone to cut pannelboards for me, which was Devin. He was very nice and friendly and knowledgeable about the product and how to cut it. My dad who was offended when I said we should get it cut at the store instead of having him do it ( I wanted it professionally done) said that boy did an awesome job. That was early afternoon and he has been talking about how great the service has been all day! He told our neighbors and friends at Sunday dinner and I'm going to tell all my teacher friends to come get there boards done at this store!
    by
      • Recommended
      The employees at Avon Home Depot are so welcoming and willing to help. Always offering a helping ...
      The employees at Avon Home Depot are so welcoming and willing to help. Always offering a helping hand.. He came around the corner and gave us his opinion on the toilet. Said if I can help I have this one in my home and it is wonderful. I never asked for his help, he just offered and that was nice.
      by
      • Verified Purchase
      • Recommended
      Lights
      I like the way your employees treated meme thank you
      by
        • Recommended
        We had no problem locating the flooring department and the associates were very friendly knowledg...
        We had no problem locating the flooring department and the associates were very friendly knowledgeable. The store was clean and products displayed very good.
        by
        • Verified Purchase
        • DIY
        • Recommended
        very friendly emploees and a clean store . their employees also help load heavy matters and even ...
        very friendly emploees and a clean store . their employees also help load heavy matters and even small materials
        by
        • Verified Purchase
        • Recommended
        Great Store! Great service!
        Great Store! Great service!
        by
        • Verified Purchase
        • Recommended
        Very helpful and knowledgeable employees in the flooring section. They answered all of my questi...
        Very helpful and knowledgeable employees in the flooring section. They answered all of my questions and did all that they could to try to save me money on my rather pricey purchase.
        by
        • Verified Purchase
        • Recommended
        Pro desk
        Amazing. The pro desk is really awesome. Everyone is very helpful and friendly
        by
          • Recommended
          1 found this review helpful
          This store is always neat and clean. The employees are very helpful. If you have someone who does...
          This store is always neat and clean. The employees are very helpful. If you have someone who does not know the answer, they will find someone who knows.
          by
          • Verified Purchase
          • DIY
          • Recommended
          store very clean and aisle clear
          store very clean and aisle clear
          by
          • Verified Purchase
          • Recommended
          I have never meant a rude associate in this store. Everyone is very pleasant and seems to enjoy ...
          I have never meant a rude associate in this store. Everyone is very pleasant and seems to enjoy what they do. And that makes coming in this store enjoyable.
          by
          • Verified Purchase
          • Recommended
          The Avon, OH store has always been a friendly and efficient place to buy. I've had nothing but go...
          The Avon, OH store has always been a friendly and efficient place to buy. I've had nothing but good experiences at this store and never worry about waiting too long in line. I like the store a lot!!!
          by
          • Verified Purchase
          We were shopping for a Christmas tree on Black Friday. Although the tree we wanted was out of sto...
          We were shopping for a Christmas tree on Black Friday. Although the tree we wanted was out of stock, the store manager , Tony S.,came over to help. He spent quite a bit of time on a very busy day to be as helpful as possible. He offered us a display if we wanted it. We decided to purchase the floor display, he made sure we had a container to transport the tree home( no boxes for floor displays). 3 other associates came to help pack the display tree, Sonny Johnson, C.J. , and John M. ...I can't stress how helpful and knowledgeable all 4 of these men were. They made what could've been a bad shopping experience into a delightful shopping experience. The store was full of holiday cheer, everyone was so friendly and helpful !!!
          by
          • Verified Purchase
          • Recommended
          Very helpful!
          Dan from the Tool Department helped me when I got a part of the snow rake I bought at Home Depot lodged in the handle. He was very courteous, professional, ingenious, and patience in getting the piece out, even going to another department to find a tool that would assist get it out. After Dan got the piece out, he tightened the screws for me, and told me I bought a good product, which is what I like to hear!
          by
          • Verified Purchase
          • Recommended
          Excellent shopping experience!
          Excelent shopping experience! The doors department associate was extremely prompt, knolegeable and polite.
          by
          • Verified Purchase
          • DIY
          • Recommended
          Love this store!
          I love shopping at Home Depot because they have everything I need for all of the various projects or problems that come up with my home or small business building. Of all of the Home Depots in the Cuyahoga and Lorain counties - This one located in Avon, OH is my favorite store! We are welcomed every single time we enter the store. We are asked if we can be helped or turned in the right direction for our shopping needs every single time we come to this location. Every associate is friendly and very helpful. They make you feel welcome and comfortable while helping you choose the correct and best product for your needs. Love this store!
          by
          • Verified Purchase
          • DIY
          • Recommended
          SATISFIED!!!!!!!!!!!!
          the employees make the business then management follows!!!
          by
          • Verified Purchase
          • DIY
          • Recommended
          Nice store - bad location
          I love shopping Home Depot, but this is that last location on my list that I prefer because I do not like shopping at Avon Commons because of driving thru the parking lots - too many stop signs!! What a pain!
          by
          • Recommended
          Good to go.
          Even though this store is characterized as "smaller", I can rent tools, which I cannot do at one of your "bigger" locations, making it the go-to store for me.
          by
          • Verified Purchase
          • DIY
          • Recommended
          Great Service
          My experience at the Avon Store, where I purchased my items, began at the North Olmsted Store. All I can say is that both stores, across the board, were wonderful. I'm new at working on my own projects and they were all extremely helpful. Thank you to all.
          by
          • Verified Purchase
          • Recommended
          good job avon home depot
          everything I needed was in stock and the employees were very helpful unlike the lows down the street
          by
          • Verified Purchase
          • DIY
          • Recommended
          ms
          store was clean and neat it was easy to find what i needed
          by
          • Verified Purchase
          • Recommended
          Very satisfied customer
          Love the store!!! Great store!!! Product was plentiful, employees were very helpful, and I was assisted in finding what I was looking for.
          by
            • Recommended
            Sales Associate & Department Manager
            The store was cleaned no product in aisles eased of walking. Employee's were friendly, and informative. Great place to shop.
            by
            • Recommended
            flooring department
            Very satisfied of the assistance I received while looking for carpet.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 349 reviews

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