#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(972)913-3502

Tool & Truck Rental

(972)913-3508

Store Hours

Mon-Sat:
6:00am - 11:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12005 Elam Rd

Balch Springs, TX 75180

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 586 reviews
85%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (586)
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Showing 1-30 of 586 reviews
Favorite guys place to shop
It's always fun to shop for home repair products at Home Depot. They usually have what I need and their products seem to be top notch.
by
    • Recommended
    Great store i will be shopping here again soon and recommendations will be pasted on to others I know
    i would highly recommend this store to others and I will be shopping here again soon and I will also recommend others to shop here
    by
      • Recommended
      Home Depot is one of my favorite stores
      Home depot is conveniently located for my home repair usage. Home depot usually has everything I need to maintain my home.
      by
      • DIY
      • Recommended
      Customers Rock!
      I am a female and although it may seem very stereotypical, I was lost in this store. There was so much stuff and so many lanes to look in that I could not figure out which way to go. When I finally found the aisle I was looking for (I felt so proud) I would have loved to find what I was looking. I had a picture of exactly what I wanted. I saw lots of orange aprons but no one seemed available to help. Finally, a customer on the same aisle looked like he knew what he was doing, so I said. "What the hay, it couldn't be much worse than what I was doing!" I asked for his help and he was very helpful. He located my tool, found the right size I needed for the job, and satisfied my desire. I confidently walked to the register ready to check-out! I am so glad that there are customers that can help you as well!!! The store is well stocked so I would recommend it, but only if you know what you are doing or run into a cool customer like I did!!!
      by
      • Verified Purchase
      • Recommended
      Store Help
      All the employees were ready to help and always very helpful.....Will shop here over and over Very Happy Customer
      by
        Good
        Allways i m shopping to fix many things in home,i come back very offen i know some woekers for his name,i enjoy to go there
        by
          Fixer Upper
          Employees very friendly and willing to help. If they can't find it they approach other employees until you are satisfied. The check out time is minimal, no long lines and pleny of cashiers.
          by
            Rusti
            I had a great visit, the only thjng was i had to load my own truck
            by
              Great !!
              Best visit ever must have been a great day for everyone,just a happy store to visit.
              by
                Quick Trip
                Found everything I needed quickly and was back on my way to finish errands in no time....
                by
                  Home Depot Balch Springs
                  Everyone was super helpful and Sheila the cashier was super friendly and nice, will ceirtanly return to this store
                  by
                    Review
                    It took forever to get someone to help, there was noone in the department or anywhere around, the person that finally did knew what she was doing and was very helpful.
                    by
                      Excellent Service
                      Great Service customers service was great and friendly cashier was great kind and friendly
                      by
                        people
                        i recommend the Balch Springs store everyone very nice
                        by
                          sep 4th review
                          I take pleasure in knowing that everything that we need for our home repairs and maintenance is all available at home depot and the cost is affordable. The location of the stores in my area is good also. The rental part & supply section is a great addition to this company as well and I especially love the fresh live plants too. So keep up the good work!
                          by
                            shopping
                            very good store best i have seen grear parking and assistance
                            by
                              shopping experience
                              i was very satisfied with everything from parking to assistance to checkout
                              by
                                Excellent Service
                                The cashiers are very helpful and the store is very clean and organized. Great Store!
                                by
                                  Depot
                                  I should shop in homedepot is very good and have alot of special
                                  by
                                    Excellent
                                    Excellent service, very friendly and helpful. In and out, got what I wanted and needed. No problems
                                    by
                                      good
                                      i was happy for shop in one place everything is there
                                      by
                                        Friendly Customer Service
                                        The cashier Bonie who checked me out was friendly and had a smile on her face. It's pleasant to receive friendly customer service. You just don't see that at too many stores any more these days.
                                        by
                                          quick trip
                                          all was good today............................................................................................................................................
                                          by
                                            Outstanding Service
                                            Harold from Paint Dept gave us outstanding service
                                            by
                                              Appearance
                                              This location should be changed to reflect the locations in your wealthy neighbors because currently it does not.
                                              by
                                                excellent
                                                excellent excellent excellent excellent excellent excellent
                                                by
                                                  good
                                                  everything was found that was needed. assistance was provided.
                                                  by
                                                    Good Customer Service Skills
                                                    Thank you to Carmen at the Returns Desk for correcting an error on my original receipt. Very helpful and friendly.
                                                    by
                                                      tile
                                                      good time i always have except i do not feel that the person i ask really wanted to help. there were two employes one could of helped and the one could of done what ever wanted to do. ddifficult
                                                      by
                                                        Customer Service with a Smile!
                                                        I was greeted by the cashier at register 1 the moment I entered the store. This set a positive tone for my visit to your store. She also was able to assist me in finding the item I needed. She knew EXACTLY where it was (very refreshing that I wasn't sent to the wrong location in the store or given a vague description!) When I was ready to check out, I returned to the same cashier (name tag said Bonnie) and she made me feel like a valuable customer by quickly getting me checked out, smiling and treating me with respect as she communicated with me looking me directly in the eyes. This employee should be commended for making my shopping experience in your store pleasant and above and beyond what was respected. I hope any time I return in the future to find her at a register because her Customer Service skills are amazing. Thank you for hiring such an exemplary employee who represented both Home Depot and your specific store location so well.
                                                        by
                                                          Showing 1-30 of 586 reviews

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