Filter Reviews By:Rating, Profile, Gender, Age (434)
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Showing 1-30 of 434 reviews
May 30, 2021
Employees that I encountered were knowledgable and friendly. Safety of customers are at the top ...
Employees that I encountered were knowledgable and friendly. Safety of customers are at the top of the ladder here.
by
Verified Purchase
Recommended
May 9, 2021
Associates were easy to find and the one I spoke with was knowledgable about the product I was lo...
Associates were easy to find and the one I spoke with was knowledgable about the product I was looking for.
by
Verified Purchase
Recommended
Mar 10, 2021
Applaud to Judy for helping me today finding a turbin cover. It wasn't in the place that the site...
Applaud to Judy for helping me today finding a turbin cover. It wasn't in the place that the site said it was. But she literally got up and help me find it. Just had great customer service, very patient and very friendly. Just want to say to Judy, I really appreciated all your time.Thanks
by
Verified Purchase
Recommended
Feb 24, 2021
Jake from lumber is a solid dude Roger from pro extra desk is a solid dude
Jake from lumber is a solid dude
Roger from pro extra desk is a solid dude
by
Verified Purchase
Recommended
Feb 10, 2021
Larry Babcock at the Bear Valley Home Depot store was amazing in assisting us with our carpet pur...
Larry Babcock at the Bear Valley Home Depot store was amazing in assisting us with our carpet purchase. His knowledge and experience made us at ease. This was a huge decision and purchase to re-carpet the entire house. He made sure we knew all the in's an outs of the process. No stress. Thank you Larry!
We have been shopping at this Home Depot for over 10 years. Great experience all around.
by
Verified Purchase
Recommended
Jan 17, 2021
I recently purchased custom blinds for my entire home. I had the pleasure of working with the Ho...
I recently purchased custom blinds for my entire home. I had the pleasure of working with the Home Depot representative, Larry Babcock, through this experience. Larry was outstanding. His knowledge was deep, his communication excellent and his genuine concern for my satisfaction evident. This experience out shined that which I received from an interior designer while evaluating my options. I would highly recommend working with Larry for your blind needs.
by
Verified Purchase
Recommended
Dec 30, 2020
This store has really gone done goofed. Associates actually try to avoid customers at all cost. T...
This store has really gone done goofed. Associates actually try to avoid customers at all cost. They also give the wrong information. I've had to return parts and go elsewhere more often than I should. Today was the last straw. I'm returning these faucet hoses, going somewhere else, and not coming back unless it's a last recourse.
by
1 found this review helpful
Dec 20, 2020
I wouldn't recommend this location to anyone that I liked...I have lost my trust and faith in thi...
I wouldn't recommend this location to anyone that I liked...I have lost my trust and faith in this store and possibly this company
by
Verified Purchase
1 found this review helpful
Dec 14, 2020
Clean and neat employees are willing to help anyway they can
Clean and neat employees are willing to help anyway they can
by
Verified Purchase
Recommended
Dec 8, 2020
I had a wonderful experience working with Larry in the flooring department. He spent a lot of ti...
I had a wonderful experience working with Larry in the flooring department. He spent a lot of time answering every question about all the different carpets the pros & cons of each. Because of his help I am happy with my decision.
by
Verified Purchase
Recommended
Oct 9, 2020
Abby n Larry were GREAT accommodating us from the car. I told manager Abby I preferred to not t...
Abby n Larry were GREAT accommodating us from the car. I told manager Abby I preferred to not take my 85 year old husband in the store due to Covid n he is physically n mentally disabled. She took the ball n ran with it n my questions were answered n the products I wanted to purchase were available n we did a phone transaction with a paper receipt. Totally Awesome!!!
by
Verified Purchase
Recommended
Sep 17, 2020
The home depot in bear valley is one of the only stores that iv'e seen with the enthusiasm and wi...
The home depot in bear valley is one of the only stores that iv'e seen with the enthusiasm and will to help costumers. I have never seen a store devote themselves to their costumers as much as this home depot.
by
Verified Purchase
Recommended
Sep 16, 2020
Had a great shopping experience for new blinds for my home. Larry was a great help in all parts ...
Had a great shopping experience for new blinds for my home. Larry was a great help in all parts of the process.
by
Verified Purchase
Recommended
Sep 13, 2020
Kim the cashier was very helpful at self check out when the barcode did not scan. Also Bob in pl...
Kim the cashier was very helpful at self check out when the barcode did not scan.
Also Bob in plumbing ( I think that’s his name) helped me with pipe threading and suggestions on my gas line work. Last plumbing associate had long hair and helped me with my last piece for my gas line to my stove, all were very helpful.
by
Verified Purchase
Recommended
Aug 17, 2020
Awesome store and helpful employees
Awesome store and helpful employees
by
Verified Purchase
Recommended
Aug 15, 2020
Super clean, organized and friendly. Had just what I wanted and was able to find answers to all ...
Super clean, organized and friendly. Had just what I wanted and was able to find answers to all my questions. I bought a refrigerator on this particular visit and they never fail to deliver (literally, for free) and Jennifer was the best! Thanks a million for making this process quick and easy.
by
Verified Purchase
Recommended
Aug 9, 2020
Your toilet display/arrangement of boxes were very helpful for someone that doesn't buy a toilet ...
Your toilet display/arrangement of boxes were very helpful for someone that doesn't buy a toilet every week! This was very important as I had a short time to pick it up. A store employee was walking by and I was able to enlist his help, even though it was not his department.
by
Verified Purchase
Recommended
Aug 3, 2020
Loretta in the returns area is real gem! Much better than the returns area at Santa Fe or Westmin...
Loretta in the returns area is real gem! Much better than the returns area at Santa Fe or Westminster stores from my personal experience.
by
Verified Purchase
Recommended
Jul 28, 2020
Is it customary for store associates to check the bin of someone buying a bin to ensure "no theft...
Is it customary for store associates to check the bin of someone buying a bin to ensure "no theft" or was it just me?
And is it store/company policy to alienate off the millions of honest customers who come into your store to buy things by "assuming" they have hidden something in the storage bin they are buying, in order to stop a few shady people?
by
Verified Purchase
Jul 24, 2020
Tony in the paint department is great he goes over and beyond. He helped me so much I wouldn't ha...
Tony in the paint department is great he goes over and beyond. He helped me so much I wouldn't have received my paint to finish my car without his help. Thank you Tony!
by
Verified Purchase
Recommended
Jul 13, 2020
Great customer service. Lloyd was very helpful!
Great customer service. Lloyd was very helpful!
by
Verified Purchase
Recommended
Jul 10, 2020
Great employees great store leo the cashier is outstanding!!
Great employees great store leo the cashier is outstanding!!
by
Verified Purchase
Recommended
Jun 23, 2020
I have had great experiences at the Bear Valley Home Depot. I have had great help from employees ...
I have had great experiences at the Bear Valley Home Depot. I have had great help from employees in many different departments.
by
Verified Purchase
Recommended
Jun 15, 2020
Terrible customer service and nobody know where anything is. What a poor example for a store. Wil...
Terrible customer service and nobody know where anything is. What a poor example for a store. Will never go here again.
by
Verified Purchase
Jun 14, 2020
I was very impressed with the number of available associates to assist clients as well as the fri...
I was very impressed with the number of available associates to assist clients as well as the friendliness of the associates. They have been helpful and able to save me money!
by
Verified Purchase
Recommended
May 6, 2020
Ask for Roger at the pro desk! He goes over and beyond to help.
Ask for Roger at the pro desk! He goes over and beyond to help.
by
Verified Purchase
Recommended
May 2, 2020
Roger helps out a lot. So does Nicky. And Tony. And Phil. And Frank. And Gill (I miss him). And R...
Roger helps out a lot. So does Nicky. And Tony. And Phil. And Frank. And Gill (I miss him). And Ramon (also no longer with us). Been going here for years. Lowes disappoined me and I never had to go back because these guys were closer and the people were better trained, and not just selling something.
by
Verified Purchase
Recommended
Apr 30, 2020
Greetings to those reading this! My recent visit to The Home Depot (store #1520) started a bit b...
Greetings to those reading this!
My recent visit to The Home Depot (store #1520) started a bit blah, then turned out really good. Also I would like to thank the store manager Lloyd again (thanks Lloyd!) for stepping up and making sure I left satisfied with my visit and purchase that day. Together as we all get through this pandemic, it helps to have patience, respect and kindness towards each other. Thank you again store #1520, know all your efforts are appreciated! Looking forward to shopping there again soon.
by
Verified Purchase
Recommended
Apr 29, 2020
I was very pleased with this visit today . I was concerned about the limited people allowed in th...
I was very pleased with this visit today . I was concerned about the limited people allowed in the store because of the
covid 19 but everything was fine
by
Verified Purchase
Recommended
Apr 18, 2020
Even though it was a Saturday, and busy, they were pretty much stocked up on almost all cleaning ...
Even though it was a Saturday, and busy, they were pretty much stocked up on almost all cleaning items. Pretty much happy since I know Kings was out of everything