Reviews for Bollinger #6635

Bollinger store is generally a great place to shop. If considering purchasing products which require Home Depot coordinated installation I strongly rate them as poor.

Garden center employees do not know anything nor have patience to let checkout with greet. How about a knowledgeable Gardner and lower prices?

I forgot my wallet so i thought i can use Apple wallet. After scanning Lisa figured out my situation, without me knowing she printed the receipt to scan and be quick when i return. Which happened just that way

employees tend to grab scanner and start scanning items i mean it is "SELF CHECKOUT" all while violating my personal space and 6 foot protical

Cameron at self check out was fantastic.

There was a pretty long line at the lumber department cashiers and I saw Dakota working his butt off continuously for a sold 45 min with no help take down this long long line at lumber and if it weren’t for Dakotas great knowledgeable help and fast skills I would have been stuck for an hour trying to get out of this line! But Dakota Severson made my experience here at #6635 bollinger/de anza hd today was very excellent on the account that Dakota gets a praise or pay raise!!! Thank you and I’m looking forward to coming back and seeing Dakota again!!!

My husband went to get a door here after the Kifer store sold the door we paid for there. This location would not give him the military discount even though he showed them his id

Found everything I needed. The store was well staffed. Customer service was outstanding.

Bollinger San Jose CA is my “go to” store. It has a great selection throughout and great people.

Without the help of Jesse at ProDesk and Andy at Loading I could not have undertaken the Project - they are exemplary employees!

Always fully supplied, good customer service.

No point in placing an in store pickup order for later after checking physical stock at the time of ordering. These guys don’t reserve or save inventory even after you have paid for it. I lost $340 because of their mistake and they take zero accountability

Helpful employees and quick service

Immediately received help without asking.

The staff members are friendly and helpful to find things that I need.

I had bought a plumbing item and had to exchange it for a different model, and the whole process was taken care of very easily by very courteous employees

Only 1 register open at noon on a monday. Soulda just pushed my cart to my car without paying.

I found what I went to purchase

Plants were all watered and in good shape. The Sunnyvale stores garden department is small and many of the plants are in bad shape. I prefer your store.

BIG THANK YOU to the assistant manager, Luis! He had patiently helped me to bring down several 72"x36" windows from the top of the rack using the heavy machine by himself. And then walk me to the cashier for the checkout. While the managers at other stores would usually ask their staff to do it, Luis actually did it by himself. He has been very friendly and helpful. Thanks for your kindness and time, Luis!

The employee in the power tool aisle was very helpful in getting the impact driver I wanted off of the very top shelf. The young woman at the garden center checkout was very efficient and gave a warm greeting and goodbye.

I am re-carpet my house and chose one of the carpet on the display and marked in 7 days. But when the customer service entering my order, she found that it was not available. Then I had to choose another one marked in 7 days. But a few days later, when I received the sample and came to make the payment, I was told it wouldn't be ready in 7 days, and none would be in 7 days although they were marked in 7 days. The customer service person is polite and professional, but the whole experience is disappointing.

Years shopping at Home Depot stores in the San Jose area and last month I visited this location for the first time and the customer service was beyond excellent. Even though is not near my neighbourhood, I'm definitely doing my HD shopping in this store from now on.

I want to take this chance to thank three Home Depot staffs that helped me on my recent visit. I locked myself out of my car. Went into the store. Told the staff at the door(staff 1). He got his manager(staff 2). The manager took me to customer service (staff 3, Jack). All three helped me to resolve my issue especially on the worst week of my life, clothes dryer broke down, cell phone fell into the pond, then locked myself out of my car. Words can not describe my deepest gratitude towards these three staffs. Thank you so much !!!

They are knowledgeable and willing to help.

Do yourself a favor and shop elsewhere. After one visit to this store I will not be back.

Store staff are very cordial and helpful

Store has a working panel saw for cutting up boards so you can fit them in your car. I called 4 other Home Depot’s and only 2 (!!!) had working panel saws. Also had plenty of stock for the board I needed. Only one lumber associate working at the time I visited the store but he was very helpful and even offered to get a cart for me.

Heather was very very helpful in guiding me towards a dishwasher that was perfect for my household needs.

This store is well organized with extremely helpful, professional, friendly staff.