Reviews for Bridgewater #2603

Great customer service!

I hate to give my neighborhood store a bad review but I can't let this go! To the stores credit , it is always clean and stocked well and I don't have a problem with the store or the employees in general. Today I was verbally attacked and an associate threatened to break my face! I had my very expensive bicycle with 0 which I don't luoueave it outside because it would be stolen >I've never had a problem in the past! I'm very considerate and mindful as to not bother anyone!

The main thing i went there for was supposed to have 7 in stock but the shelves were empty. Also no one is sanitizing the touch equipment in self checkout. Gross.

Store is disorganized and the quality of the materials is terrible. The hardware aisle is SO disorganized, buying a spring-style door stop, the bin was empty but there were plenty of them 3 bins away in the wrong bin. Then needed some 1x4's pressure treated in 12' length. Your selection of these boards was terrible. They were so curvy and wavy and awful I couldnt use a single one you had over there. Not to mention how many other sections in the lumber aisle were just empty. I needed help carrying my items as well, must have passed a dozen employees, not a single one offered to help in any way. F -

Bought carpet through them. People INSIDE the store were pleasant. All the corporate customer service people you have to deal with on the phone provide the lowest possible level of service. Its like they don't actually want you to buy the carpet, thats how bad they treat you. It's literally like they're daring you to buy the carpet somewhere else.

My experience this past Tuesday was just awful. I had planned for a pre-picked order for pickup and not only was the order not ready but the items that I purchased two days before was sold out. Obviously the process in this store isn't managed correctly. I saw people standing around and not any help at all. Saw long lines at customer service probably due to three people behind the counter but one;y one person at the window's I have never experienced such bad service at a Home Depot store like this one ! Go to Mansfield - the people are way better

Still mad the manager Taylor was so rude to me from like 2 months ago.

Well stocked and clean store

I went at 8:00 AM and there were no shopping carts. 8:00 AM. No shopping carts. Ridiculous.

The manager Taylor was extremely rude to me.

Store sucks.

I have been shopping at hardware stores for decades since the days of Grossmans. I have seen them all; including Lowes, True Value, Home Depot, Home Quarters and all the smaller hardware stores. No store has ever made me feel more confident in completing a project like the Bridgewater store # 2603 did. Every person in this store over extended themselves to us in offering assistance in a very affordable way. Every question answered and options offered by all of the employees for our projects.

Having to do a return always blows. Line takes forever.

Manager Taylor told me to shop at another store when I told her how poorly her store was being run lately.

Spoke to the manager Taylor about how bad the shopping experience has been lately. I spend about 10k a year at this store specifically. She told me if I didnt like it I should shop somewhere else.

Good customer who spent over 10k at this store last year. Had a bad experience, bad enough to call and ask to speak to the manager about it. Spoke to Taylor the store manager (after leaving a few massages that she declined to return) . She basically told me if I dont like how that store is running then I should shop somewhere else. Apologized for nothing. Couldnt have cared less that a customer who spends 10k a year there thinks the store is going way down hill. Thanks Taylor.

Easy to locate stuff. Employees are very helpful.

The management team is the best!!!

the staff was very helpful and courteous

Taylor was awesome!

The staff is absolutely amazing. The store is clean. Always have what I want and the employees great you and don’t just walk by you.

Employee and Cashier Stacey very helpful and with a smile at around 6 AM. Great attitude, and motivation was a plus. Home Deopt in Bridgewater is my number #1 store related to materials and equipment for work

Friendly staff

I was outta town and stopped into the Bridgewater store to wait out traffic n shop. The people that work in this store are phenomenal. Someone was always close in case I had questions but NOT hovering at all. Extremely helpful, extremely knowledgeable and very pleasant! The Bridgewater store is 35-40 min from me, as opposed to the 12 min I usually take, but seriously considering making the trip EVERY time.Thank you Taylor, Joe and Nicholas.

Very friendly people working here. Always willing to help

Every employee was very helpful, knowledgeable and courteous . The store was very clean and easily marked to find the items I needed. Every employee we asked to assist us on some purchases were very helpful and pleasant . I highly recommend this Home Depot .

this store is very impressive, mgr Cathy always makes sure I get treated great, Peter in lumber, cashiers Joey, Nancy, and Stacey are helpful, and friendly, this is the cleanest, and neatest home depot i have ever been to, I travel quite a bit, there isn't a store that compares to this home depot, great management, great empolyees, I wish all stores were like this store!!

One of the best Home Depots around super nice and helpful

clean store, friendly associates

Great Store . . .