#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(860)314-8564

Tool & Truck Rental

(860)314-8570

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1149 Farmington Ave

Bristol, CT 06010

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 480 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (480)
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Showing 1-30 of 480 reviews
I had to find a tool to remove staples from my floor when I removed carpeting. The clerk said he ...
I had to find a tool to remove staples from my floor when I removed carpeting. The clerk said he didn't know one existed but he directed me to the carpet department who then looked up where they were and took me right to them. It made the job much easier.
by
  • Verified Purchase
  • Recommended
great sales associates,willing to help and not ignore you like other Home Depot stores do
great sales associates,willing to help and not ignore you like other Home Depot stores do
by
  • Verified Purchase
  • Recommended
In my 4 recent visits to Home Depot i have been treated very courteously and professionally by a...
In my 4 recent visits to Home Depot i have been treated very courteously and professionally by all employees i have had contact with. The ordered products arrived in good time and I have been very satisfied with everything.
by
  • Verified Purchase
  • Recommended
Incredible customer service from top to bottom. Roller derby is my life, but because it's still r...
Incredible customer service from top to bottom. Roller derby is my life, but because it's still rather underground, when a piece of equipment breaks or becomes damaged in some way, it's up to me to troubleshoot the problem. However, my toe stop screw was so severely stripped that I couldn't get it out no matter what I tried. Enter Bel and John from the tools department of the Bristol Home Depot. Bel exhausted every option to remove the screw, and, under the guidance of John, who provided the finishing touch, the screw was removed; and this derby player will live to play another game. I couldn't have asked for kinder, friendlier people to help me. They really are awesome folks, who provided top notch customer service. Thanks again, Bel and John!
by
  • Verified Purchase
  • Recommended
The store is well organized and clean. The employees ready to assist you and know what they are...
The store is well organized and clean. The employees ready to assist you and know what they are talking about. Very pleased with our experience here.
by
  • Verified Purchase
  • Recommended
The employees at the Bristol Home Depot (# 860-582-5329) are always helpful and courteous. Rosa i...
The employees at the Bristol Home Depot (# 860-582-5329) are always helpful and courteous. Rosa in the garden area is a delight to encounter and I will always buy my plants from her. Blair was extremely helpful in locating a particular hardware piece that I could not find.
by
  • Verified Purchase
  • Recommended
this store has more associates that do not even acknowledge your presence.now and then you will c...
this store has more associates that do not even acknowledge your presence.now and then you will come across someone who is helpful and friendly
by
  • Verified Purchase
Veterans avoid this store!! I am a honorably discharged veteran and they have a selective veteran...
Veterans avoid this store!! I am a honorably discharged veteran and they have a selective veterans policy on their 10% veterans discount! I guess all veterans are not equal in their eyes. Their "what have you done for me lately" policy is a slap in the face to all veterans!! Other Home Depot's and Lowe's honor all veterans and thank you for your service. Not this store! SAD!
by
  • Verified Purchase
1 found this review helpful
Staff was helpful and friendly
Staff was helpful and friendly
by
  • Verified Purchase
  • Recommended
Friendly Personnel , Knowledgeable, Have in stock what I need, Pleasant experience. Easy to do b...
Friendly Personnel , Knowledgeable, Have in stock what I need, Pleasant experience. Easy to do business with.
by
  • Verified Purchase
  • Recommended
I have been to other Home Depots, but Bristol seems to be the best stocked and I love the sales p...
I have been to other Home Depots, but Bristol seems to be the best stocked and I love the sales people, all ready to lend a hand.
by
  • Verified Purchase
  • Recommended
The associate (Mahrang) was pleasant and thorough in her explanation of buying and installing a r...
The associate (Mahrang) was pleasant and thorough in her explanation of buying and installing a refrigerator. We ended up buying a Maytag refrigerator.
by
  • Verified Purchase
  • Recommended
Contractor
The sales associates at the pro desk are always very helpful and go out of their way for me . Eric and Megan and John are the three associates at the contractor desk that I always deal with.
by
  • Pro
This Home Depot is clean and the employees are very helpful. I will continue using this Home Depo...
This Home Depot is clean and the employees are very helpful. I will continue using this Home Depot as my go to store for home improvements. They also have a fantastic garden area.
by
  • Verified Purchase
  • Recommended
Fantastic customer service!
Fantastic customer service!
by
  • Verified Purchase
  • Recommended
Friendly People
Friendly People
by
  • Verified Purchase
  • Recommended
Employees are friendly and eager to help if you have technical questions
Employees are friendly and eager to help if you have technical questions
by
  • Verified Purchase
  • Recommended
HELPFUL STAFF. STORE SELECTION / PRICES ARE VERY COMPETITIVE WITH ONLINE SHOPPING
HELPFUL STAFF. STORE SELECTION / PRICES ARE VERY COMPETITIVE WITH ONLINE SHOPPING
by
  • Verified Purchase
  • Recommended
Great service
Lots of helpful staff. Kudos to Mary Ann, cashier extraordinaire.
by
    Great store
    Best loading assistance out there! Keep the popcorn going too
    by
      Ed Jankowski, Dept. Supervisor was an amazing sales person to work with. I have not had customer...
      Ed Jankowski, Dept. Supervisor was an amazing sales person to work with. I have not had customer service like this in years. He was so very patient, professional, helpful, full of great information & helpful tips. The storm doors we ordered needed to be ordered & he explained the entire process & time lines. All of this info takes a lot of stress off you concerning your purchase. Thank you ever so much Ed !
      by
      • Verified Purchase
      • Recommended
      I recently purchased a home and have been in the Bristol Home Depot quite frequently. The staff h...
      I recently purchased a home and have been in the Bristol Home Depot quite frequently. The staff has been very helpful and very friendly. I was greeted when I entered the store and as I walked throughout the store employees smiled and offered their assistance if needed.
      by
      • Verified Purchase
      The cashier "Mickey" was very pleasant and friendly. Great job!
      The cashier "Mickey" was very pleasant and friendly. Great job!
      by
      • Verified Purchase
      • Recommended
      Lori made my experience exceptional! She demonstrates excellent customer service and definitely g...
      Lori made my experience exceptional! She demonstrates excellent customer service and definitely goes above and beyond. One of my best shopping experiences ever!
      by
      • Verified Purchase
      • Recommended
      The gentleman Norm was extremely helpful and caring during our entire shopping experience. We had...
      The gentleman Norm was extremely helpful and caring during our entire shopping experience. We had a large order to be taken care of and he went above and beyond in making our visit a success. He was great assistance in the store, he answered all of our questions, he was pleasant, he made phone calls so we knew what was going on, and he made sure to update/inform us every step of the way.
      by
      • Verified Purchase
      • Recommended
      Whomever trains your associates does a good job picking the most pleasant people.
      Whomever trains your associates does a good job picking the most pleasant people.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Very nice friendly, helpful people work here.
      Very nice friendly, helpful people work here.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Visited this store to purchase counter tops etc. Our Design Consultant Annette was amazing, very...
      Visited this store to purchase counter tops etc. Our Design Consultant Annette was amazing, very knowledgeable with a great personality!!
      by
      • Verified Purchase
      • Recommended
      The Bristol store
      This store is fast and clean but there are no knowledgeable people to help you with large purchases the East Hartford store is far better with experienced people
      by
        Professional and helpful staff
        Nothing beats knowing you can go to a store, any time, of any day, and be greeted and helped by people who actually know wat they're talking about.
        by
          • Recommended
          Showing 1-30 of 480 reviews

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