Reviews for Brookhaven #2913

Susan and sherry were very friendly and the store was nice

Placed an order to have windows measured for blinds. Eight days later with no response I called to check status. After being transferred 7 times I was told I was outside the service area and my order was cancelled. This is after being told I was inside the service area when placing the order. I live 12.8 miles from the store with 11 of those miles being on the interstate. Store staff acted as if they were being interrupted both when the order was being placed and when checking the status.

Excellent customer service!!!

I was very pleased with my shopping experience at the Brookhaven, MS store. Associates and cashier were very friendly and helpful.

I was pretty bummed out that my hammer drill shot out on me, but Sherry was able to brighten my day with her quick skillful manner in which she made the warranty process bearable and painless! Thanks Sherry, you are worth more than they know!

Everything was definitely easy to find and Mary my cashier was very friendly!!!

Alana, a manager, was extremely friendly and helpful during a stressful time and her help was greatly appreciated.

The people were very nice and helpful although the item I was looking for was not in stock I found all the things that I needed and I also needed help finding those and the employees were very knowledgeable and helpful I highly recommend a store in Brookhaven Mississippi their customer service was on point. Thank you Scott

The personnel were very informative , kind & very helpful. Many thanks.

Excellent personnel right there to assist with total experience of purchase. Great job. Many thanks.

Very poor customer service. Waited 15 - 20 minutes in garden for someone to help me after another employee called for help. No one ever showed up. On way to register to pay, saw several employees walking around with apparently nothing to do. Also saw several employees standing around gossiping.

The employees were very friendly and helpful at the paint counter. Did not have to wait long at all to get service

Lumber associates are useless, standing aroundcwstching me liad lumber by myself

Very clean store and friendly employees

Friendly, great service

That cashier, Katrina was so rude. I don’t believe I’ll be shopping at the Brookhaven location again. But I have to give the employees in the garden center very helpful and nice. The location in Clinton the employees are very helpful and professional!!

my home

This Home Depot is the best one that I have been to! Out of all the Home Depot's that we have visited, Brookhaven location by far has the best on shelf products that we needed for our project needs. Not only that, but the sales associates knowledge and their contagious friendly attitude was an experience all by itself! We will be shopping here from now own!

It's a good clean and helpful store ⭐✨

the cashier is very rude ! Hope she is removed from any type of customer service !! I feel like I can never go to that store again after the way I was treated by her today ....

The store where neat and clean the associate in the paint section were very helpful

It would be nice if you would have more stuff like washing machines and dryers in stock to choose from would be very helpful to some customers I’m pretty sure thank you and have a nice day

Friendly smile everytime I ask a question very helpful

My overall rating for this store on a scale of 1-5 is 5 being the highest.

Highly recommended as good or better than stores in large cities

Friendly, helpful and knowledgeable employees. Neat and clean store. Great selection of home appliances. Best prices. I bought 5 kitchen appliances and set up a Home Depot account. I give the Brookhaven, MS, Home Depot a 5-star rating just because there is not a 6-star rating.

Nice associates everyone was very nice, helpful and knowledgeable.

Of all the THD stores this is my favorite one. Just my opinion. All of the employees are very helpful and enjoyable to be around.

Nice store

the store was clean and people were frienfly