#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(336)222-2582
Tool & Truck Rental(336)222-2588
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2771-t Kirkwood Drive
Burlington, NC 27215
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Customer Store Reviews

  • 4.7 out of 537 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (537)
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Showing 1-30 of 537 reviews
Love this store!
Great employees who are super knowledgeable and kind! Rare sight to see these days, but you'll find it here at this store! Fernando, Fernanda, and Natasha are the sweetest people, and they'll help you find everything that you need! I will trust you guys for all of my home repairs and improvements from now on.
by
    • Recommended
    VERY PLEASANT
    PURCHASED ALL OF OUR PAINT, KITCHEN CABINET ACCESSORIES, AND LIGHT FIXTURES ON MY CURRENT TRIP. WONDERFUL SERVICE!!
    by
      Clean and well organized
      This is my go to Home Depot. Very clean and organized and the staff seems to actually want to help if you have questions.
      by
        • Recommended
        Good store
        I like the store and most of the employees are pretty friendly.
        by
          • Recommended
          Great merchandise
          I love the variety of merchandise, always associates wanting to help!!
          by
            • Recommended
            Excellent experience
            Associates Had me in and out in a timely manner from the time I came through the door til time I left.
            by
              • Recommended
              Helpful staff!
              Lisa was so helpful during our time in the store. She was very knowledgable about the appliances and helped us to order our appliances and make sure we had all that we needed to ensure they would be perfect.
              by
                • Recommended
                Friendly
                We were looking for carpet and went to Home Depot and the lady was so helpful. We got our carpet and are waiting to it to be installed.
                by
                  • Recommended
                  FRIENDLY STAFF
                  HAD A LONG LIST FOUND EVERYTHING
                  by
                    • Recommended
                    Very nice places
                    Vey nice place to shop and clean
                    by
                      Great Customer Service
                      Went in to look for tools and Hugh went above and beyond to help me find them.
                      by
                        • Recommended
                        Excellent Customer Service
                        Associate greeted me right as I approached the key counter. She took control so I didn't have to try and figure how to do it or what key was needed. She was very helpful and friendly!! She even let me know that they had just got a shipment in of Salt for the possible snow that was coming!! Very Satisfied!!
                        by
                          Awesome
                          I found speaker on sale .They where half off !!!
                          by
                            • Recommended
                            Great Service
                            We thoroughly enjoyed this trip to Home Depot due to the friendly service we got from a particular cashier. Just a joy to be around.
                            by
                              • Recommended
                              Great service!
                              I have had to get help from the employees and it didnt take them very long to get someone to help me each time. I was very happy with the service I received.
                              by
                                • Recommended
                                people are very friendly and will offer to help you find something if you need help.
                                I bought some yard supplies and plan to load them in the back of my truck, like I have to do at the other store in town. before I could get the tail gate down, two Home Depot associates came over and loaded everything for me.
                                by
                                  • Recommended
                                  great
                                  everyone is always so nice
                                  by
                                    • Recommended
                                    A really good shopping experience
                                    Home Depot feels more like a "mom & pop" store than a "Big Box store". I felt well treated and cared about when making two rather big purchases. I bought a Maytag dishwasher and as you might know, there are many to choose from. The salesperson was knowledgable and helped me pick one that best suits my needs. I also purchased Composite Deck Board, and needed help navigating product availability and shipping possibilities! This was also handled well.
                                    by
                                      • Recommended
                                      Great customer service!
                                      Went to by Mums today at Home Depot and was greeted and checked out by the nicest cashier. She was friendly and was commenting on how pretty the flowers were. Nowadays, sometimes the cashiers who have waited on me at other stores don't have a smile nor a greeting or thank you. The cashier today at Home Depot was a breath of fresh air. We go to Home Depot quite often and have always had friendly folks to help us but this lady today just radiated friendliness. Not to mention the great and beautiful selection of flowers and plants that Home Depot has for every season at really good prices.
                                      by
                                        • Recommended
                                        Excellent customer service and coordinating online deliveries, exchanges, and pickups. Employees ...
                                        Excellent customer service and coordinating online deliveries, exchanges, and pickups. Employees are always friendly and helpful.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        My absolute favorite Home Depot to shop at! The staff is always so friendly and helpful! Highly r...
                                        My absolute favorite Home Depot to shop at! The staff is always so friendly and helpful! Highly recommended!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Went in for paint and I was indecisive and the girl that helped us was beyond knowledgeable and v...
                                        Went in for paint and I was indecisive and the girl that helped us was beyond knowledgeable and very helpful.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Way, way, way, better than others in the game. HANDS DOWN! Customer service is what ...
                                        Way, way, way, better than others in the game. HANDS DOWN! Customer service is what and why I spend my money here. The parking is great as well as the other customers shopping there. Try Home Depot for yourself and you will no longer shop at the Competitors.
                                        by
                                          • Recommended
                                          I recently shopped at the Burlington, NC Home Depot store and needed many items for a remodeling ...
                                          I recently shopped at the Burlington, NC Home Depot store and needed many items for a remodeling job. I am not a contractor and had a list of things that I needed to purchase. I was directed to Customer Service and Lauren, my sales person, did a extraordinary job in patiently making sure I got everything I needed, and did so with a cheerful can do attitude which really made my day. So many times many store employees are just trying to get through their work day and do not take an interest in the customer like Lauren did. Thumbs up to Home Depot in Burlington for having great employees who represent their company well!!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Very organized found everything I needed very friendly Associates
                                          Very organized found everything I needed very friendly Associates
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Very friendly check out person in garden dept.
                                          Very friendly check out person in garden dept.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Installation of hot water heater if fine (I think). But beware of the promotional financing gimm...
                                          Installation of hot water heater if fine (I think). But beware of the promotional financing gimmicks, because that's what they are.
                                          by
                                          • Verified Purchase
                                          Janine at pro desk is very helpful and kind, however African American manager lady (do not know h...
                                          Janine at pro desk is very helpful and kind, however African American manager lady (do not know her name ) is not friendly or helpful at all.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Excellent source for stainless steel hardware - best variety of sizes and metric choices.
                                          Excellent source for stainless steel hardware - best variety of sizes and metric choices.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Store was clean and well organized! Employees were VERY kind and helpful!!
                                          Store was clean and well organized! Employees were VERY kind and helpful!!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Showing 1-30 of 537 reviews

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