#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(336)222-2582
Tool & Truck Rental(336)222-2588
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2771-t Kirkwood Drive
Burlington, NC 27215
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Customer Store Reviews

  • 4.7 out of 537 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (537)
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Showing 1-30 of 537 reviews
I like the helpful staff and the friendliness of the "feel" of the store.
I like the helpful staff and the friendliness of the "feel" of the store.
by
  • Verified Purchase
  • Recommended
Terrible experience with customer service! Asked to be price matched with what I bought in store ...
Terrible experience with customer service! Asked to be price matched with what I bought in store to what was showing on the website and they gave me a long story about how the website is completely different from the store stuff. Seems like crap to me so you don’t h e to price match.
by
  • Verified Purchase
Home Depot is a welcoming and friendly place to shop. There is always someone available to help ...
Home Depot is a welcoming and friendly place to shop. There is always someone available to help you find the department you are looking for. I cannot say that about their competitor. On Black Friday. I went to Home Depot to look at their refrigerators. A young new employee tried so hard to help me by making phone calls to get someone to deliver me a fridge the next day. (Mine at home had leaked all over our hardwood floors). I felt so bad that I could not get the special pay terms that Home Depot was offering.
by
  • Verified Purchase
  • Recommended
Very friendly staff and pro desk
Very friendly staff and pro desk
by
  • Verified Purchase
  • Recommended
The store is neat and clean even with holiday sale items out. The things I was looking for were e...
The store is neat and clean even with holiday sale items out. The things I was looking for were easily found which is great for a quick trip. Associates are always very helpful.
by
  • Verified Purchase
  • Recommended
The store is very clean and well staffed. The employee's are very nice and helpful. The parking i...
The store is very clean and well staffed. The employee's are very nice and helpful. The parking is also very easy.
by
  • Verified Purchase
  • Recommended
The employees are always personable and able to answer questions and find the products you need. ...
The employees are always personable and able to answer questions and find the products you need. Very clean store.We enjoy shopping there
by
  • Verified Purchase
  • Recommended
store was clean, associates alway pleasant.
store was clean, associates alway pleasant.
by
  • Verified Purchase
  • Recommended
Great place to shop and the store layout is nice. The Customer Service is Excellent! I highly re...
Great place to shop and the store layout is nice. The Customer Service is Excellent! I highly recommend shopping at The Home Depot.
by
  • Verified Purchase
  • Recommended
I really enjoy going to the Burlington store, Great Employees who know what they are doing!
I really enjoy going to the Burlington store, Great Employees who know what they are doing!
by
  • Verified Purchase
I prefer the Burlington Home Depot over all other home improvement retailers. The associates are...
I prefer the Burlington Home Depot over all other home improvement retailers. The associates are much more friendly and helpful, and they seem to be better staffed than other stores. Prices are competitive and fair. They always have what I go in for AND TODAY WAS NO EXCEPTION.
by
  • Verified Purchase
  • Recommended
Store is clean and the team working there is friendly and willing to take time to help. Even if t...
Store is clean and the team working there is friendly and willing to take time to help. Even if they don't have the answers you are looking for they will work with you until your needs are met. Helpful staff, good pricing, quality of product and ease of store layout all make it enjoyable to return again and again.
by
  • Verified Purchase
  • Recommended
Good deals
Good deals
by
  • Verified Purchase
  • Recommended
Sam in the garden center was amazing! Very knowledgeable about plants, & not annoyed when I asked...
Sam in the garden center was amazing! Very knowledgeable about plants, & not annoyed when I asked a billion questions about blueberries. Best customer service experience I have received to date at this location of Home Depot (Burlington, NC)
by
  • Verified Purchase
  • Recommended
Randy Janine and LORI in pro are always helpful
Randy Janine and LORI in pro are always helpful
by
  • Verified Purchase
  • Recommended
Great customer service and great product selection.
Great customer service and great product selection.
by
  • Verified Purchase
  • Recommended
The Garden Center this afternoon was especially neat and clean. I had immediate help in finding ...
The Garden Center this afternoon was especially neat and clean. I had immediate help in finding my item, and someone carrying the heavy item to my car The two employees who helped me were friendly, and pleasant. The item that I wanted was displayed neatly in an area with a lot of other Name Brands. The item was easy to find.
by
  • Verified Purchase
  • Recommended
Muy Bueno!
Muy Bueno!
by
  • Verified Purchase
  • Recommended
I had to make several trips to Home Depot today to make returns until I got the right products ne...
I had to make several trips to Home Depot today to make returns until I got the right products needed. The staff was very patient with me and made my returns easier.
by
  • Verified Purchase
  • Recommended
I had been looking online for the product I needed and when I got to the store I was unable to fi...
I had been looking online for the product I needed and when I got to the store I was unable to find it even with the ailse and bay number from the online site. A very nice gentleman assisted me in finding just what I needed. It was very refreshing to have someone available at a moments notice. I have been in other hardware stores in the area where no one is ever around to help.
by
  • Verified Purchase
  • Recommended
I am a frequent visitor to the garden center here for plants. The selection is awesome, the plant...
I am a frequent visitor to the garden center here for plants. The selection is awesome, the plants are well taken care of, there is a wide range of products for taking care of the plants, and the associates are very helpful and knowledgeable. With that said I feel the selection of pots and plant stands could be better as in more variety. I usually have to purchase pots and plant stands elsewhere. But overall Home Depot is a great place to purchase plants at a great price.
by
  • Verified Purchase
  • Recommended
Store is well stocked and employees are helpful
Store is well stocked and employees are helpful
by
  • Verified Purchase
  • Recommended
This location is clean; staff is very courteous; occasionally shops here even thought I reside i...
This location is clean; staff is very courteous; occasionally shops here even thought I reside in Guilford County; most of the times they have the products I need without ordering online.
by
  • Verified Purchase
  • Recommended
clean and organize
clean and organize
by
  • Verified Purchase
  • Recommended
Great Store, friendly and helpful staff.
Great Store, friendly and helpful staff.
by
  • Verified Purchase
  • Recommended
The Burlington Home Depot excellent service; greeted when I entered the store. Employee knowledge...
The Burlington Home Depot excellent service; greeted when I entered the store. Employee knowledgeable on product I requested. As I walked through the store I was greeted and asked if I needed help or could they direct me.
by
  • Verified Purchase
  • Recommended
This is one of my favorite stores, everyone is so friendly, i only encountered one negative attit...
This is one of my favorite stores, everyone is so friendly, i only encountered one negative attitude and they were a little sassy, but other than that a great store. My last experience was great, mr. Henderson was nice and helpful. Most definately will look for him on my next visit..
by
  • Verified Purchase
  • Recommended
lowes can not hold a light to HOMEDEPOT
lowes can not hold a light to HOMEDEPOT
by
  • Verified Purchase
  • Recommended
Asst. Mgr Tommy Arnold is by far the best Mgr I’ve had dealings with in my 45 years of home impro...
Asst. Mgr Tommy Arnold is by far the best Mgr I’ve had dealings with in my 45 years of home improvements and real estate. He was most professional and knowledgeable Mgr in assisting me I’ve had in some time. Home Depot will NOW have my business and I will gladly tell all my friends and family. Thank you
by
  • Verified Purchase
  • Recommended
Cashier was biased against vets receiving a discount and stated it wasn't fair to the elderly and...
Cashier was biased against vets receiving a discount and stated it wasn't fair to the elderly and people that didn't serve in the military and that it costs his store $$$billions in lost revenue......ingrate !
by
  • Verified Purchase
Showing 1-30 of 537 reviews

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