Reviews for Burlington,NC #3627

Very helpful employees

Always easy to locate an associate in this store to assist us. It is a pleasure to shop at the Burlington Home Depot!

Great experience buying a new mower. Had the particular one we wanted in stock and staff was very helpful

The store was clean, I asked for help and the employee was helpful. Some larger stores in the area do not seem to have employee coverage and you have to search for someone to help you. I found the building tool (circular saw I was looking for at a fair price) and at checkout,the associate was very nice and accommodating. I will shop this store over the other (same type) store going forward.

I am especially keen of the current availability of outdoor plants at reasonable prices!

Avoid this store. I drive 27 miles to The Durham store (54 round trip) to avoid the less than enthusiastic incompetent and generally rude employees at the Burlington store. The difference in between the two stores is like night and day.

Everyone is very nice and helpful and there are lots of good products in stock.

Vinny was a great help! Manager was very helpful as well!

This store always has what I need for any home project. I love the fact that they have self checkout! I can find what I need and check out without too much interaction unless I need assistance.

I bought a new home March 21, 2020 and recently started to buy things to help complete the home. New lawnmower, tools, trimmers, pressure washer, grass seed, fertilizer and keep going back for items to keep ahead of the homeowner's tasks. At 75 it is exciting to do the many things, the grand children visit often and help out. I know the way to the Burlington store and see many of the regular helpful Home Depot Employees.

This place is GREAT! They always help me determine the correct supplies I need for my DIY home projects! I can not believe the quality of service I get from them. If you have a project your thinking about, No matter how big or small, This team can help you all the way!!!

this stores location is great for me as i live in country about seven miles away. thanks

Found what we needed. It was a quick and great experience.

Very clean store with knowledgeable employees willing to help

Very helpful staff and clean store.

This store is not only close to my house, but it's a friendly store to shop and I have never had a bad shopping experience at this store.

Clean, stocked, and helpful!!!

Customer Service is not a thing of the past here...it is a priority. Thank you Home Depot...thank you so very much!!!!

Great employees, especially Richard. Great quality merchandise. Great shopping experience. Go and check them out.

Very friendly and helpful Associates

Wonderful visit everytime we shop here. Jose the greeter is a very great person an will make u feel welcome.

If you have the time to get through the lines then it is fine. The order pickup service is poor, it takes days and after days they cancel things that were said to be in-stock. If you checkout in the garden center and ask to purchase an item outside the door, they tell you to grab the item and line up for half an hour to get back into the store so you can come back to the same place and pay for it. Covid-19 is creating challenges and Home Depot is doing a poor job rising to those challenges. Perhaps wait till operations go back to normal if you can.

Go elsewhere for your straw needs. They are not in a hurry to assist.

Vince, an employee at this Home Depot should get some sort of award for this excellent service.

The store is neat and clean. The products are easy to find and the employees are very helpful.

Corey was great! Helped me with plywood and even cut it for me.

Wonderful customer service! Quality wood products!

Jeff in Flooring gave me great customer service ,very friendly as well as informative about the products I was looking to buy..Love this store ! Super Friendly people!

Great customer service in both the store and the truck rental section

The store was clean and the employees friendly and helpful.