Reviews for Carmel Mtn #669

All the supply and professionalism you’d expect from Any Home Depot, but the added customer service jewels of Mr. Charlie and Kiarah make this location stand out above the others. Speak to them yourselves, you will not be disappointed!

I had items to bring back GARGI is top notch on getting things sorted out and getting me on my way , I wish they were all Like her

Very busy Nursery department but that didn't stop the Clerk from answering my questions and encouraging additional product. Landscape ideas ended up being reasonably priced. Other Nurseries would have been hundreds more.

Bev at Carmel Mountain Ranch Home Depot was amazing. Great customer service, a caring attitude, a smiling and happy face and very professional

Everyone was very helpful. I liked the layout, very easy to find products.

Good veriety of items in every area. Good search on website to find items and signs in store to find items. Self check out easy.

My wife and I found Austin, an associate in the HD Millinjg/Door Department, to be very knowledgeable, friendly, polite, and eager to help us in selecting the right interior slab door product. He sent a great deal of time with us explaining the products, the installation process and what we really needed to understand. A great HD employee!

The writing guidelines ask us to avoid writing about customer service issues but I got sent here after responding to the note on my receipt that asks, "DID WE NAIL IT?" They didn't! It seems like every time I go to this store I spend more time in the checkout line than I do shopping.

I have shopped for appliances in a number of stores and locations. Mark, at this store, was by far the most helpful.

We get to go out to eat breakfast every weekend now and then stop to shop. It is so pretty and we try and buy something pretty every week. Our home is filled with beautiful plants again. Manual and Sarah make sure they give us a ride and we enjoy seeing Rod Candice and the young man in the parking lot. She always reminds us to take the survey thats funny

The personnel is very curteous and helpful

My husband and I don't know a lot about growing vegetables but we are excited about starting this new adventure. Please thank Candeis for her encouragement. We will enjoy our time together.

Nice improvement to your store

Gargi the cashier was excellent. She delivered on great energy and met my needs perfectly. Awesome experience.

Me and Meme think Candis is adorable. She tried hard to get us to get a Home Depot Credit Card to save money but me and Meme are way too old. She was fun because I was wearing my Charger NFL hat and she isn't a Charger fan. She makes suggestions to enhance our purchase but we have enough of everything. Me and Meme are Navy Veterans and her family is all Air Force, bless them too. She is charming.

Perfect, found everything we needed quickly!

nice lady at checkout asked me if I found everything okay and if I needed anything else that’s new asked me to complete the survey and said if I win she will help me with a new landscape design for my backyard that’s what we were talking about her name is candace

Same as the info on the survey. Excellent Customer Service - Friendly makes all the difference, specially on a very busy work day. Her name was Candise.

My hubby said it was a good day to shop Home Depot. Paint department employees were very busy but still took their time and answered a lot of questions. Self Check out employee was very friendly and helpful when my husband needed to enter his military ID, she thanked him for his service and that means a lot to him. She also told him about the survey. He was thanked for shopping Home Depot. That doesn't always happen Excellent customer service

too long of lines but self check out went ok nice lady helped me and my husband name candise and reminded us to take the survey to enter for maybe winning

I have had the pleasure of Manny assisting me the past few times I've gone to purchase something. He takes the time to help and is very customer focused. He talks about providing great service and delivers on it!

My water heater broke and needed to be replaced, it was under warranty. Bev helped me right away and explained everything to me. She made me feel like a customer very cheerful. Need more employees like Bev. Thanks again Bev for all your help

Big Mike in paint has been awesome too! He really knows his paint products. Definitely an asset! I forgot to do a survey for him prior.

If you are looking for an appliance go talk to Mark Boll.

Gargi is just the most awesome person ever. She is so nice and thoughtful.

This location has really stepped up their game in terms of customer assistance and availability of associated to provide such. They all seem to go out of their way to be friendly and helpful with all purchases.

Gargi always makes returns easy and quick

We had a wonderful employee assistance this morning. She was very cheerful and helpful. Thank you very much. She checked us out from the return section when she was not busy making our shopping experience quicker. 61153 Ms Garcia

Feels like shopping at a garage sale. You have to move pop-up displays in the isles to try to find the items you want. Everything has been moved to crazy locations. Example: Eye hooks are located next to the water heaters. The rest of the items in the store are organized just as badly. Good luck finding anything ... you're going to need it.

Workers were friendly, easy to communicate with, and helpful in addressing my needs quickly. Highly recommend checking out with or asking questions to Makayla. She is an outstandingly friendly and approachable person!