#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(636)536-5402

Tool & Truck Rental

(636)536-5408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

390 Thf Boulevard

Chesterfield, MO 63005

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 356 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (356)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 356 reviews
Great C.S.
The staff went out of their way to help. More than one employee asked if I needed assistance. Purchase went smoothly and the merchandise will be delivered soon!
by
    • Recommended
    Bad customer service
    Had to load 30 bags of mulch today myself - neither management nor any of the service people were interested in helping to load even though I went in the day before and ask for the load to be ready by noon today. Load wasn't ready of course. Glad they let people over 60 load their own mulch and couldn't be bothered to assist
    by
      Excellent service
      Please thank Becky and Chaz for their wonderful service
      by
        • Recommended
        Knowledgeable and helpful Pro services
        Mark and Chris are extra mile guys. I really appreciate their patient, knowledgeable, service. I often come in with just a product description and leave with exactly what I need in a very timely fashion. Best Home Depot store around.
        by
          • Recommended
          Cleanliness , knowledgeable, and friendly store
          I have been in a lot of Home Depot stores and this is by far the cleanest, most user friendly store I have been in. I will definitely make this a store I use more often
          by
            • Recommended
            Garden Cashier Kathleen is wonderful
            Kathleen has worked in the Garden center for several years. She's friendly and knowledgable about pollinators and the flowers that attract them. Home Depot is lucky to have such a valuable team member.
            by
              • Recommended
              Best Home Depot in the Area!
              Nicholas has the Customer Service department organized, pleasant, and attentive. The paint department has great associates now and management has been improving any and all departments when needed! Mike in outdoor power equipment really made me feel like my business was wanted and appreciated! Cashier Jack is always very attentive at checkout and makes sure I am taken care of.
              by
                • Recommended
                Wonderful Place to Shop
                I have been to this Home Depot many times and will keep coming back, because they have the friendliest people working in the store. I have gotten above average assistance when searching for items to buy. This makes me want to keep coming back.
                by
                  • Recommended
                  Very ill managed location
                  Botched 2 orders totaling over 120k and tried to offer 1,000 compensatory. Home Depot is only good for lumber and consumables
                  by
                    Pro Desk
                    The guys at the Pro Desk are the best. It’s as if they are on the job site helping me out.
                    by
                      • Recommended
                      Horrible
                      I spent $80K+ from this Home Depot to renovate my kitchen, and today I had to wait one hour to get $100 refund.
                      by
                        Great Service in the Pro Dept.
                        See Chester and he will take care of anything you need. Great help in the Pro Dept.
                        by
                          • Recommended
                          Amazing Customer Support
                          Thank You Lily for your excellent customer service. It is always a great experience shopping at Home Depot.
                          by
                            Great customer service!
                            Bought a washer/dryer with the assistance of Crews. He was very helpful and knowledgeable from the beginning. Excellent customer service!
                            by
                              • Recommended
                              Exemplary Customer Service
                              Every time I go into the Chesterfield Home Depot and walk by the Pro Desk I am greeted with a smile and friendly conversation. Always asked what they can help me with, even when it is crazy busy they still treat me as if I was a million dollar customer.
                              by
                                • Recommended
                                Very helpful staff,
                                Kam has helped me over several visits to get the correct paint and supplies for the job. Everyone here is really helpful.
                                by
                                  Great inventory & prices to choose from, etc.
                                  Spent over $30,000 at HD on renov kitchen includes all appliances, quartz counters, cabinets, sink/disposal, etc. Advisor Georgette (gxr4zq0) at the 390 THF Blvd, Chesterfield, MO. location, store #8994. I may consider hiring her away from HD (Hah)!
                                  by
                                    • Recommended
                                    Karen, Jan, Don and Chester Rock!
                                    Customer service is great! Daytime Checkers know what and where everything is!
                                    by
                                      • Recommended
                                      Chesterfield Valley store (63005)
                                      Best Home Depot in the St. Louis County region ... always well-stocked, friendly staff and knowledgeable department personnel.
                                      by
                                        • Recommended
                                        Great Store
                                        The first thing I noticed was there are employees throughout the store that are actually looking at you to see if you may need help. The store is VERY well stocked and clean.
                                        by
                                          • Recommended
                                          General
                                          I found this store to be the cleanest and best organized Home Depot I have ever been in. Great job team.
                                          by
                                            Store Experience
                                            This store is amazing and always stocked. The team at this location are very friendly and helpful.
                                            by
                                              • Recommended
                                              Great Customer Service
                                              I continue to go out of my way or wait until I will be driving past the Chesterfield store because the Pro Desk Manager Chester makes me feel like I am part of a family when I come in. Always greeted with a friendly smile, asked what I need help with and thanked when I leave. I typically have a similar experience in other areas of the store. Overall great store.
                                              by
                                                • Recommended
                                                A Great Experience
                                                I was in a hurry to pick up some 4'x50' snow fence and some 5' steel posts. The first employee I encountered showed me right where they were. A second employee helped me find the belt sander belts I needed. And finally Kathleen helped me checkout. The best thing I like about this store is that their online inventory exactly matches with what is in the store and the products are in the right aisle and the right bay. Plus I was in and out in less than 10 minutes. Great Job Home Depot!
                                                by
                                                  • Recommended
                                                  Amazing Staff!
                                                  I am proud to write this review for the Chesterfield location store # 8994 The store manager Andrea Lutes and Pro Department Supervisor Chester Rulo went above and beyond. We can't thank you enough for your support, helpfulness, and overall customer service!
                                                  by
                                                    • Recommended
                                                    Friendly Staff
                                                    Staff continues to be friendly and concerned about my needs. Pro Desk Manager, Chester, goes out of his way to build a relationship with the contractors. He is the main reason I go out of my way to purchase at the Chesterfield, MO store.
                                                    by
                                                      • Recommended
                                                      Great Store!!!
                                                      I have had keys made elsewhere. None of them worked. I went back to the Chesterfield Valley Store and my keys worked!
                                                      by
                                                        • Recommended
                                                        Great Crew
                                                        I am in this store everyday to gather supplies for my projects and without fail I am greeted by name and with a smile. I used to shop at 4 other locations because of convenience to the work site but since Chester, the ProDesk manager approached me a couple months back, I go out of my way to purchase both large and small quantities even if it’s totally out of my way. They make me feel like family every time I’m in. Actually as a smaller contractor, I don’t feel like they treat me any different than a large Contractor.
                                                        by
                                                          • Recommended
                                                          Very helpful to customers
                                                          provided exact info to customers need, answered all kinds of questions and friendly as well.
                                                          by
                                                            • Recommended
                                                            Friendly staff.
                                                            Go out of my way to shop at this location because of the staff.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 356 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              37 Ellisville Towne Ctr Dr

                                                              Ellisville, MO 63011

                                                              5.20 mi

                                                              Tool & Truck Rental

                                                              (636)405-7320

                                                              Pro Service Desk

                                                              (636)405-7315

                                                              Mon-Wed: 6:00am - 9:00pm

                                                              Thu: 6:00am - 10:00pm

                                                              Fri: 6:00am - 10:00pm

                                                              Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              6190 Mid Rivers Mall Dr

                                                              Saint Peters, MO 63304

                                                              5.55 mi

                                                              Tool & Truck Rental

                                                              Pro Service Desk

                                                              (636)922-7404

                                                              Mon-Wed: 6:00am - 9:00pm

                                                              Thu: 6:00am - 10:00pm

                                                              Fri: 6:00am - 10:00pm

                                                              Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              13929 Manchester Road

                                                              Ballwin, MO 63011

                                                              7.87 mi

                                                              Tool & Truck Rental

                                                              Pro Service Desk

                                                              (636)207-5404

                                                              Mon-Wed: 6:00am - 9:00pm

                                                              Thu: 6:00am - 10:00pm

                                                              Fri: 6:00am - 10:00pm

                                                              Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm