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Showing 1-30 of 691 reviews
Aug 2, 2023
Great Store
Heath is the best! Conway is lucky to have him.
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Recommended
Jul 26, 2023
Poor customer service
Customer service left a lot to be desired. We waited for about 20 minutes once my husband went and asked for help and then were told different things by everyone we spoke to about the extended warranty.
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Jul 23, 2023
Great Customer Service
Mikey in paint was very helpful, kind, and patient during the process of my husband and I picking out paint for our nursery. After leaving paint we headed to checkout. Diane eagerly assisted us as she us looking around. We appreciated her consideration and positive attitude! Today we had a pleasant and relaxing experience which was more than refreshing! Thanks again Mikey and Diane for making a great day even better!
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Recommended
1 found this review helpful
Jul 4, 2023
Greatest service ever!!!
We left feeling like we were oart of a team at Home Depot. No pressure applied here, just kindness an patience in helping us find what we were looking for. If you are in the appliance area look to see if Kathy is available as she is the best!!@
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Recommended
1 found this review helpful
Jun 19, 2023
April was great!
My cashier, April, was friendly and helpful. Great job!!
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Recommended
1 found this review helpful
Jun 7, 2023
Great customer service, friendly attitude, excellent communication skills, and big smiles!
In 23 years of shopping at Home Depot, I have never met two ladies more friendly than Ms. Theresa and Ms. Myra! They provided great customer service, friendly attitude, excellent communication skills, and big smiles! I usually dread going to HD, but now I will look forward to it in hopes that I will get to see those ladies! If more associates and people in general were more like them, the world would be a much brighter place! Y’all stop by and see them! Ms. Myra is in Gardening and Ms. Theresa is at the cash registers (self checkout today). They literally turned my frown upside down and best part of my day!
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Recommended
1 found this review helpful
May 4, 2023
Poor service
We needed a section of linoleum 16 x 4 feet section. We were told we would have to purchase a full 12 x 16 section. We asked if we could get assistance in splitting the 12 foot roll into 2 sections (a 4+ ft section & a 7+ ft section), and we’re advised no. We asked about getting a saw and just cutting it in half. I mean it is Home Depot, don’t they sell saws…. We just expected better service. We also did not like the fact we had to purchase such extra linoleum when we did not need it at the time.
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May 2, 2023
Terrible Service
I was told I'd get free delivery and set up on a freezer I purchased. Delivery was free but I had to threatened to send the freezer back before the men finally agreed to unbox the item and plug it in.
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May 1, 2023
When you go to Conway's home depot ask for Mike
This working named Mike was the best employee for any store that I have ever gone to. He took the time to help us answering our questions and suggesting products.
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May 1, 2023
Conway Home Depot Rocks!
I wish it was closer to me. I live in West Little Rock and our local store is no bueno. Cant find an employee, if you do they don’t seem to care or know what tgey are doing
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Recommended
Mar 27, 2023
Lazy employee
Worker in the department that display the doors informed me he was off the clock while he was sitting behind the desk. I asked him if he could hand me and item off the shelf that I could not reach. It took 5 mins for me to find a worker to hand me the product.
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Mar 25, 2023
Customer friendly
Great service from employees, had everything in stock that i was shopping for.
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Recommended
Mar 13, 2023
Customer Service
Clay in the garden department was very helpful!
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Mar 6, 2023
Employees
Would like to shout out about Jerry R. At the Conway Store. Big help! Thanks Jerry.
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Recommended
Mar 6, 2023
Amazing service
The cashier Shanese was extremely helpful. She assisted me and took her time even though they closed in 5 minutes. She helped me save money by signing up with a Home Depot card and she treated me with the most respect. 10/10 will be coming back just because of her!
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Recommended
Feb 18, 2023
Customer service
Bought a garage door and was helped by James panrin and was very helpful and polite.
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Recommended
Jan 29, 2023
Wonderful experience
We were making a fairly large purchase and asked an employee by the name of Tallen Macon to help us. He was wonderful. Very polite and helpful, it took over 2 hours of looking through cabinets and countertops and he was nice the whole time. Even when I could'nt make up my mind. He really went all out to make sure we got what we wanted and that everything was going to fit right. Tallen should be recognized as a valuable employee because he goes all out for his customers.
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Recommended
Jan 25, 2023
Great store
Everyone was very helpful and we found everything we needed.
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Recommended
Jan 20, 2023
Tammy is awesome
Tammy helped us save $20 by assisting us in making keys
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Recommended
Jan 17, 2023
Always a great experience
Employees are helpful and friendly. I like seeing our “wiser” (seasoned) employees cause they can help me with projects with their knowledge and experience.
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Recommended
Jan 11, 2023
my store 1407
found blinds i was looking far hard to find till i went to home depot.With the help of Amber larry and Thomas they made my day with the right blinds for the right price.
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Recommended
Jan 10, 2023
Maytag washer
We bought a Roper washer, it lasted 2 1/2 years. We bought a Maytag washer about 12 years ago, had a warranty for 10 years. The pump and motor now has problems. So now buying another Maytag washer. Hope it works for at least 10 years.
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Recommended
Jan 2, 2023
Excellent Store
I've always found the employees to be friendly and helpful at this store.
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Dec 31, 2022
Very Cluttered and Unattractive Store
Aisles are jammed and cluttered. The garden center is unstoppable due to clutter and everything being stored there.
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Dec 7, 2022
Shopping for Bali roller shades
Very happy with my recent roller shade order placed in the Conway store.
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Recommended
Dec 1, 2022
Professional Employees
Employees were helpful and polite.
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Recommended
Nov 29, 2022
Great experience purchasing appliances
Edwin and the entire front end team worked hard to get me and my family the best possible price on an appliance purchase. Their willingness to help and perseverance did not go unnoticed.
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Recommended
Nov 19, 2022
wonderful help
the manager of all, which i asked he did not say.. helped me get all that i needed.. very very helpful
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Recommended
Nov 3, 2022
Great Customer Service!
Tallen Macon helped my husband and I with ordering our flooring in our house. He was amazing!! His customer service was fantastic. He went above and beyond to make sure the process went as smooth as possible. He even called after the measurements were taken of the room to make sure I didn't have any questions. We really appreciated his customer service, his follow up and his patience! He is a great asset to Home Depot!
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Recommended
Nov 2, 2022
Patrick - Excellent Customer Service
I'm still in the process of remodeling a outdated home. Patrick was very helpful and very knowledgeable in addresses my needs. The next day I returned and he happen to rum into me, but was addressing another customer but as soon as he finished he had taken care of me again. In my Salt-n-Pepper Voices "What a Man..What a Man" ! He made sure to l;et me know to come see him if its anything else I needed. Maybe pictures will be posted at a later date.