#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(859)578-4512

Tool & Truck Rental

(859)578-4518

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

500 Clock Tower Way

Crescent Springs, KY 41017

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 396 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (396)
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Showing 1-30 of 396 reviews
The Crescent Springs, KY store is always great. Best store in the area. Great management and grea...
The Crescent Springs, KY store is always great. Best store in the area. Great management and great employees. Keep up the great work!!
by
  • Verified Purchase
  • Recommended
Always stocked with great sale items. Friendly and competent people to help you.
Always stocked with great sale items. Friendly and competent people to help you.
by
  • Verified Purchase
  • Recommended
This store had plenty of help and the employees went out of their way to assist me.
This store had plenty of help and the employees went out of their way to assist me.
by
  • Verified Purchase
  • Recommended
Store employees Tony and Amanda were very attentive to the problem I was having with a defective ...
Store employees Tony and Amanda were very attentive to the problem I was having with a defective product.
by
  • Verified Purchase
  • Recommended
Absolutely the best! Customer service was the best I have ever had at a Home Depot.
Absolutely the best! Customer service was the best I have ever had at a Home Depot.
by
  • Verified Purchase
  • Recommended
Helpful and professional
When in thinking I would need to replace an underground section of drain pipe. I know this would be the best way to fix it, but I was looking for an easier and innovative option to try before digging up my front yard. The associate (Rick) was very helpful and suggested a couple of alternative solutions.
by
    • Recommended
    Nice store,good location.
    Nice store,good location.
    by
    • Verified Purchase
    • Recommended
    Friendliest store
    When either I'm shopping or doing a return at the service center the people in this store are helpful and friendly . Will always shop at this store.
    by
      • Recommended
      Very Friendly
      It is nice to shop where the Associates know you buy name .
      by
        • Recommended
        Raymond
        Raymond was awesome both times we went in! Go Cards!
        by
          • Recommended
          Backer board
          Great help all round ,from pulling down more backer board to cashier,to help loading.
          by
            • Recommended
            Excellent and knowledgable customer service representatives, combined with a great assortment of ...
            Excellent and knowledgable customer service representatives, combined with a great assortment of reasonably priced merchandise make this my go-to Home Depot. We've used them for everything from carpet install to light fixtures to sand for the sandbox to mulch and MUCH more!
            by
            • Verified Purchase
            • Recommended
            GREAT STORE
            Better prices and service! Would recommend this store to anyone over any home improvement stores.
            by
              • Recommended
              People are very friendly and helpful and the store seems to carry more inventory than other store...
              People are very friendly and helpful and the store seems to carry more inventory than other stores. I would rate them much higher if they had more people available to help customers with questions and to get product down. This store is crazy busy and they need more help available than other locations to handle the customers. The people there are very nice and do the best they can.
              by
              • Verified Purchase
              • Recommended
              Great helpful store employees like Sonny in Electrical.
              Great helpful store employees like Sonny in Electrical.
              by
              • Verified Purchase
              • Recommended
              if you need a new door handle and some one to help you find the replacement and rekey it for you ...
              if you need a new door handle and some one to help you find the replacement and rekey it for you ask for sharon. she's the best!
              by
              • Verified Purchase
              • Recommended
              Shopping at the Crescent Spring Kentucky Home Depot is like shopping in the town of Mayberry. Yo...
              Shopping at the Crescent Spring Kentucky Home Depot is like shopping in the town of Mayberry. You couldn't have any nicer or more knowledgable people working there than you do now. Love this particular store. I am so glad they are in my town.
              by
              • Verified Purchase
              • Recommended
              Exceptional service!
              This store always impresses me with their willingness to help finding products and the cashiers like Teresa, Susie and Kara always brighten my day. Thanks folks!
              by
                • Recommended
                Friendly
                The Doris and Bob in the garden center were very friendly and very helpful and will be shopping there again.
                by
                  • Recommended
                  STORE IS VERY MESSY WITH LITTLE ON THE SHELF
                  STORE IS VERY MESSY WITH LITTLE ON THE SHELF
                  by
                  • Verified Purchase
                  Regularly poor service especially in assistance at register, heavy items, etc.
                  Regularly poor service especially in assistance at register, heavy items, etc.
                  by
                  • Verified Purchase
                  This location is great to shop in. You can always find an employee when you are looking for one, ...
                  This location is great to shop in. You can always find an employee when you are looking for one, the store is clean, everyone is very helpful and friendly; especially Raymond on Register 1!! Thank you for making my Home Depot trips fun!
                  by
                  • Verified Purchase
                  • Recommended
                  Just want to say what fine people you have working in the kitchen appliance department at Crescen...
                  Just want to say what fine people you have working in the kitchen appliance department at Crescent Springs Home Depot. I think I have talked to most all of the salespeople there about the appliances. No joke it took me eight months to figure out what refrigerator, stove and microwave I wanted to purchase. All were lovely and patient with me.
                  by
                  • Verified Purchase
                  • Recommended
                  This store's employees are extremely friendly and knowledgeable. I recommend going to the Garden ...
                  This store's employees are extremely friendly and knowledgeable. I recommend going to the Garden section for a pleasant shopping experience. They sure know how to give helpful advice.
                  by
                  • Verified Purchase
                  • Recommended
                  Every store associate knows just about where you can find any item that you are looking for
                  Every store associate knows just about where you can find any item that you are looking for
                  by
                  • Verified Purchase
                  • Recommended
                  It's a warm Saturday in February and only 2 check out lanes open besides Self Service. Lines in ...
                  It's a warm Saturday in February and only 2 check out lanes open besides Self Service. Lines in both check out lanes of customers with building supplies or carts with several items. 1st lane clerk doesn't know how to scan and very slow. discusses break with another employee while trying to scan items for customer; 2nd lane older female clerk wants to chit chat with two elderly ladies purchasing plants. Thank goodness for the clerk at the builders desk. Able to check out two customers with building supplies on carts in the time it took the other two clerks to check out their customers. I'm sure others were there today to purchase items and get back home to get something done on such a nice day. Very frustrating. Also found store to be cluttered with carts in aisles making it difficult to get up and down the aisles.
                  by
                  • Verified Purchase
                  Friendly and clean
                  Very nice store friendly and helpful will shop here again
                  by
                    • Recommended
                    Very nice clean and orderly store! Nice and helpful employees too!
                    Very nice clean and orderly store! Nice and helpful employees too!
                    by
                    • Verified Purchase
                    • Recommended
                    Great store
                    Everyone was friendly from the time I walked in until I left. Ray did an excellent job.
                    by
                      • Recommended
                      Always always always spectacular service!!!
                      Always always always spectacular service!!!
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 396 reviews

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