#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(434)773-8402
Store Hours
Mon-Sat: 7:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
175 Holt Garrison Parkway
Danville, VA 24540
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Customer Store Reviews

  • 4.7 out of 411 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (411)
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Showing 1-30 of 411 reviews
Great Customer Service
My husband and I just bought a new house and have been working on chores that need to be done. The employee loaded my lumber and cut down a piece which in face made things so much more easier for us once we got home. It's the little things that always mean the most and we are so grateful for everyone we've come in contact with at out Home Depot Store here in Danville, va.
by
    • Recommended
    customer service
    This store is always a pleasant experience. The employees are always very helpful and so friendly.
    by
      • Recommended
      It isn"t Dead
      This visit to home I received service not just help that why the title said "It's Not Dead" If this continues I'm going to make Home Depot Home
      by
        • Recommended
        Will not honor military service
        Did not and would not honor my 10% military discount
        by
          employees need to care about customers
          I waited for some one to help me in plumbing and finally Stefani came and was a really great help in finding and suggesting other parts that were not in plumbing and they worked
          by
            Shopping
            I normally find everything I need when shopping at your franchise.
            by
              • Recommended
              Excellent customer service
              The customer service at this location was awesome. The staff even offered to help load the materials in our truck
              by
                • Recommended
                Cashier rude
                The cashier was very rude
                by
                  Great Advice!
                  Jermaine knows his products and really guided us greatly in our bathroom remodel. Highly recommend anyone talking with him about your next project!!
                  by
                    Terrible customer service
                    No one smiled. No one was interested in why I was at the store. They were rude and very unfriendly.
                    by
                      Always helpful
                      Great store. Always greeted at the door and always an associate close by asking if I need help or to assist if needed.
                      by
                        • Recommended
                        Always have products when needed
                        I'm build a deck and so happy with the lumber got and all products I need for this project
                        by
                          • Recommended
                          Easy in and out but service…
                          I like going to our Home Depot because I can get most things I need quicker than the blue store at the same price. The problem is, at least today, some folks don’t think it’s polite to say “hello, how are you” or “thank you”. Maybe it’s a small thing to most people but I like to know my business is appreciated, because the blue store is only 3 minutes away.
                          by
                            • Recommended
                            I drive over 30 minutes to shop at this Home Deot bc the service and inventory is sooooo much bet...
                            I drive over 30 minutes to shop at this Home Deot bc the service and inventory is sooooo much better than the Lowe’s in our town!!!
                            by
                            • Verified Purchase
                            • Recommended
                            Store management is horrible at this location!
                            Store management is horrible at this location!
                            by
                            • Verified Purchase
                            1 found this review helpful
                            Taylor made our trip fast and efficient. She was friendly, knew her job well. Others cashiers sho...
                            Taylor made our trip fast and efficient. She was friendly, knew her job well. Others cashiers should be like Taylor
                            by
                            • Verified Purchase
                            • Recommended
                            Employees are friendly and very helpful!
                            Employees are friendly and very helpful!
                            by
                            • Verified Purchase
                            • Recommended
                            Porcha is awesome! She went above and beyond her call of duty today to help us out when we were f...
                            Porcha is awesome! She went above and beyond her call of duty today to help us out when we were faced with a dilemma. We purchased wood that we though would fit into our SUV but when we tried it did not. When I went back in the store with the wood she enquired on what was wrong and I told her. I advised her we had called a friend to come help us out. She reminded me of the one cut policy and proceeded to call someone to help us out immediately! One cut was all it took and we were off and on our way home! Thank you so much Porcha for all you do to make our trips to Home Depot enjoyable!
                            by
                            • Verified Purchase
                            • Recommended
                            Employees are very helpful the best home depot I've been to so far
                            Employees are very helpful the best home depot I've been to so far
                            by
                            • Verified Purchase
                            • Recommended
                            What a great experience selecting and ordering the items we needed to complete the exterior of ou...
                            What a great experience selecting and ordering the items we needed to complete the exterior of our house! Very friendly and knowledgeable associates!
                            by
                            • Verified Purchase
                            • Recommended
                            Would like to thank Yvonne Kalz in kitchen design for all her help and wonderful assistance. She ...
                            Would like to thank Yvonne Kalz in kitchen design for all her help and wonderful assistance. She definately knows her stuff. Yvonne went way above good customer service. She was knowledgable, helpful and kind. Appreciate everything!
                            by
                            • Verified Purchase
                            • Recommended
                            From the customer service rep who answered the phone, to the nice man in the garden center who lo...
                            From the customer service rep who answered the phone, to the nice man in the garden center who located what I was looking for, to the manger who understood my situation and followed through by getting the item, to the checkout person (Willis) .... I felt like I was special and that they truly cared about making sure that I was a satisfied customer. I wish that I were closer to shop here every time I needed anything. I always try to buy Home Depot because they have the best brands AND they save me money! The Danville store has great employees!
                            by
                            • Verified Purchase
                            • Recommended
                            This is my home improvement store of choice the employees are friendly and have knowledge of thei...
                            This is my home improvement store of choice the employees are friendly and have knowledge of their products and where to find them in the store the shelves always seemed stocked i have had to order some stuff but it was a large job
                            by
                            • Verified Purchase
                            • Recommended
                            Home Depot is more pleasant and merchandise-accessible than the competition. The store staff trie...
                            Home Depot is more pleasant and merchandise-accessible than the competition. The store staff tries harder to please and provide answers to inquires & questions. Finding items are generally easier without merchandise placement being too busy. j
                            by
                            • Verified Purchase
                            • Recommended
                            The store had the pole saw as advertised and at a price that was reasonable so it works well and ...
                            The store had the pole saw as advertised and at a price that was reasonable so it works well and I am satisfied with this purchase.
                            by
                              • Recommended
                              Customer service is the best her
                              Customer service is the best her
                              by
                              • Verified Purchase
                              • Recommended
                              Some employees were rude and not helpful to help find what I was looking for only James in floori...
                              Some employees were rude and not helpful to help find what I was looking for only James in flooring took his time and went to the Computer and found the chairs I wanted to purchase
                              by
                              • Verified Purchase
                              I am very pleased when ever I shop at Home Depot always find what I went for with assistant of em...
                              I am very pleased when ever I shop at Home Depot always find what I went for with assistant of employees some time
                              by
                              • Verified Purchase
                              • Recommended
                              Great service and good selection. David Wade was an exceptional associate helping me find all my...
                              Great service and good selection. David Wade was an exceptional associate helping me find all my needed items for my home repair
                              by
                              • Verified Purchase
                              • Recommended
                              So refreshing to go into a store and be greeted by personnel upon entry that are courteous and re...
                              So refreshing to go into a store and be greeted by personnel upon entry that are courteous and ready to listen to your needs. This location is under the enthusiastic leadership of manager, Kimberly Saunders, and the employees seem eager to work as a team.
                              by
                              • Verified Purchase
                              • Recommended
                              Showing 1-30 of 411 reviews

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