Filter Reviews By:Rating, Profile, Gender, Age (490)
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Showing 1-30 of 490 reviews
Mar 24, 2020
THE LEVEL OF CUSTOMER SERVICE FROM APPLIANCES, TO FLOORING, TO GARDEN, TO HOME REPAIR IS CONSITE...
THE LEVEL OF CUSTOMER SERVICE FROM APPLIANCES, TO FLOORING, TO GARDEN, TO HOME REPAIR IS CONSITENT THROUGH OUT THE ENTIRE STORE. I COULD NOT ASK FOR A BETTER ENVIRONMENT TO PURCHASE NEEDS FOR MY HOME.
by
Verified Purchase
Recommended
Feb 24, 2020
Polite, friendly employees, knowledgeable of where things are located, most generally have everyt...
Polite, friendly employees, knowledgeable of where things are located, most generally have everything someone would need for most construction needs.
by
Verified Purchase
Recommended
Feb 22, 2020
Associates are very helpful and knowledgeable
Associates are very helpful and knowledgeable
by
Verified Purchase
Recommended
Feb 17, 2020
the garden associate Christi is amazing! She will make your trip more than worth it, and make sur...
the garden associate Christi is amazing! She will make your trip more than worth it, and make sure you are taken care of all the way to checkout!
by
Verified Purchase
Recommended
Feb 7, 2020
in a great location and always fun and exciting to shop
in a great location and always fun and exciting to shop
by
Verified Purchase
Jan 16, 2020
Employees were helpful and friendly. Had everything we needed.
Employees were helpful and friendly. Had everything we needed.
by
Verified Purchase
Recommended
Dec 31, 2019
Store was clean, the staff is helpful and friendly. I picked out what i wanted on line it told me...
Store was clean, the staff is helpful and friendly. I picked out what i wanted on line it told me where it was when i got to the store i went there and it was there.
by
Verified Purchase
Recommended
Dec 26, 2019
I would give them 5 stars, but the customer service desk ladies weren't friendly. All the other e...
I would give them 5 stars, but the customer service desk ladies weren't friendly. All the other employees were excellent. I was there December 26, 2019 at 8:30 A.M. The female employee in aisle 14 area was excellent as well as the lady in the self checkout.
by
Verified Purchase
Recommended
Dec 24, 2019
Luke, in the door department, was very helpful. He showed me some doors that I might not have co...
Luke, in the door department, was very helpful. He showed me some doors that I might not have considered on my own.
by
Verified Purchase
Recommended
Dec 13, 2019
Ordered items online & had issues with delivery men but the store manager took the time to listen...
Ordered items online & had issues with delivery men but the store manager took the time to listen to concerns & rectified the situation. She was extremely kind, courteous & professional. We like this store a lot. It's well stocked, clean & employees are always offering to answer questions & lend a hand to help. Great store all around!!
by
Verified Purchase
Recommended
Dec 2, 2019
The only home improvement store that actually had what we needed
The only home improvement store that actually had what we needed
by
Verified Purchase
Recommended
Dec 1, 2019
Store employees are consistently friendly and knowledgable
Store employees are consistently friendly and knowledgable
by
Verified Purchase
Recommended
Nov 30, 2019
Prices on some common items are a little high. , but overall great store. Roy
Prices on some common items are a little high. , but overall great store.
Roy
by
Verified Purchase
Recommended
Nov 30, 2019
Great store keep up good products and friendly service. Roy
Great store keep up good products and friendly service.
Roy
by
Verified Purchase
Recommended
Nov 30, 2019
I am satisfied with my visit to the store.
I am satisfied with my visit to the store.
by
Verified Purchase
Recommended
Nov 22, 2019
clean, organized, fast and friendly. the best store from my personal experience.
clean, organized, fast and friendly. the best store from my personal experience.
by
Verified Purchase
Recommended
Nov 11, 2019
Things I needed were in stock. Very helpful associate helped me immediately. Store laid out well ...
Things I needed were in stock. Very helpful associate helped me immediately. Store laid out well and clean.
by
Verified Purchase
Recommended
Nov 4, 2019
LOVE this Store location. Store is very convenient, clean, and staff are very helpful.
LOVE this Store location. Store is very convenient, clean, and staff are very helpful.
by
Verified Purchase
Recommended
Oct 21, 2019
I went in to buy the Big pirate ship prop in the Halloween seasonal area, only to find that they ...
I went in to buy the Big pirate ship prop in the Halloween seasonal area, only to find that they were sold out! I inquired at the service desk if the display was available to purchase. Jenny at the service desk was very helpful in connecting me with James, the store manager. He confirmed that they could sell me the floor model, and then jumped right into getting it broken down for me. Carma was an associate in the seasonal area, who also willingly and happily got into the job of dismantling this pretty big prop! James and Carma made sure that all of the pieces and parts were there, and gave me patient instruction on how the ship was to be reassembled. I got to go back to the service desk again for the purchase, where Jenny helped me complete the sale. James was kind enough to offer me a discount due t the item being a floor display! These kind and considerate people displayed through their actions and conversation with me how much they enjoy working with each other, as well as the pride they take in performing their duties as representatives of their store. I am very grateful for their kindness, patience, and solution-based method of dealing with this customer! I will be sure to come back to shop as soon as I am able!
by
Verified Purchase
Recommended
Sep 26, 2019
I've always found the store clean and the employees friendly and helpful (if I needed help, which...
I've always found the store clean and the employees friendly and helpful (if I needed help, which I usually do not). I always go online when I need something and make sure they have it in stock before I go out there. The only negative thing I have to say is that they list products in a search and often don't have it in their inventory and if a product is not available it shouldn't be listed in a search. Several times I've overlooked the "Not at this Store" statement in the listing and made several wasted trips to the store. Other than that it's an excellent store.
by
Verified Purchase
Recommended
Sep 25, 2019
Nice clean well stocked store with friendly employees
Nice clean well stocked store with friendly employees
by
Verified Purchase
Recommended
Sep 15, 2019
If you ever have any outdoor equipment questions EARL is the man to ask! He is extremely knowledg...
If you ever have any outdoor equipment questions EARL is the man to ask! He is extremely knowledgeable, he really knows his stuff! My husband and I absolutely love him! He is a complete gem! We wouldn’t have made or purchase without him!
by
Verified Purchase
Recommended
Sep 13, 2019
Sales staff Zach is very unprofessional, unknowledgeable, lazy not willing to help customers in a...
Sales staff Zach is very unprofessional, unknowledgeable, lazy not willing to help customers in any way! He’s obviously not very educated on the store information and how it is ran. Refused to help me and not willing to show me where the “pro service desk” was… Gavon however was very willing to help, very courteous and very knowledgeable! Kudos to you Gevon!!! If every employee were like you I would not have left shopping at the Home Depot three years ago… Although I still don’t think it’s enough for me to ever go back to The Home Depot even after the three-year break!
by
Verified Purchase
Jul 31, 2019
The customer service is great and most of the people work there are friendly. Since we moved to o...
The customer service is great and most of the people work there are friendly. Since we moved to our house 13 years ago we had many things done through home pot, Hamilton. We remodeled our basement, added a patio, repainted the house, changed our appliances twice, and did granite. We did it all through home depot and we are so satisfied with the work we had done with the help of home depot.
If you have business to do in the doors and widows department, ask about Jonathan, the head of the department. He is the best.
by
Verified Purchase
Recommended
Jul 3, 2019
Very friendly service. Well stocked garden center. Great selection of perennials and the plants...
Very friendly service. Well stocked garden center. Great selection of perennials and the plants were well cared for and healthy.☺
by
Verified Purchase
Recommended
Jun 20, 2019
I found what I needed easily, was mostly price shopping for future projects. Customer service wa...
I found what I needed easily, was mostly price shopping for future projects. Customer service was poor. No registers were open and only two of the four self checkouts were working with five people in line.
by
Verified Purchase
Recommended
Jun 16, 2019
I had purchased a Toro walk behind mower from this store in April and after 6-7 uses, I could not...
I had purchased a Toro walk behind mower from this store in April and after 6-7 uses, I could not keep it running. I called Toro and their authorized dealers and no one could work on it for 3-4 weeks at the earliest. I did not want to work on it, so that my warranty would not be voided. Then, I decided to try to return it, but was denied by the customer service person because it was beyond the 30 day window. I asked to speak to the manager and he listened to my situation and immediately authorized the return. I then purchased a Honda walk behind mower from this store that night. I really appreciated the human decency that this manager displayed and it helped me out of a jam that I was in. The way this manager handled this situation will bring me back to this store over and over again for all my home improvement needs.
by
Verified Purchase
Recommended
Jun 8, 2019
Products I needed in stock. Store looked better than most days. Register people were freindly. Pa...
Products I needed in stock. Store looked better than most days. Register people were freindly. Paint person was knowledgeable about products needed. Found her at desk on personal cell phone. She promptly answered my question ,only to promptly go back to her cell phone. Had to go back to her to ask another question. A great employee would have asked if they could help me with another product.
by
Verified Purchase
Recommended
Jun 7, 2019
Outstanding Customer Service by The Home Depot’s riding lawn mower specialist ask for Earl you ca...
Outstanding Customer Service by The Home Depot’s riding lawn mower specialist ask for Earl you can not go wrong.
by
Recommended
Jun 6, 2019
Earl was extremely helpful today! He came up and asked me if he could help me. Then he gave a lo...
Earl was extremely helpful today! He came up and asked me if he could help me. Then he gave a lot of information that I needed to know. He found a mower for me that matched what I was looking for and was a good price. He went to the trouble to print out all the paperwork and warranty since it wasn’t with the mower and finally, insisted to help load the mower into my car. What a great customer service employee you have! Thank you Earl.