#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(561)242-1574
Tool & Truck Rental(561)242-1580
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1550 Palm Beach Lakes Blvd
West Palm Beach, FL 33401
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Customer Store Reviews

  • 4.5 out of 328 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (328)
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Showing 1-30 of 328 reviews
Citronella pine mountain fire pit log
I bought several of these boxes they were on clearance and missing one and the box was open I was given a discount which I was so Thankful and grateful this is my 1st time using my fire pit and I’m enjoying sitting outside with my daughter and dogs. Thank you, Ms. Marybeth, an employee with great customer service and assistance in what I needed and was looking for. Keep up the great work.
by
    • Recommended
    Paint department
    Every employee takes pride in serving all customers. They communicate their interest in the projects of their customers steering them in the right direction as far as the type of paint needed.
    by
      • Recommended
      Poorly Managed
      The store had inadequate employees at Customer Service this morning.No one should have to wait 25 minutes to return an item. The shelves are a mess and it is difficult to locate products. Hardware is all mixed up and in the wrong bins. Employees are shuffling around and not engaged in their work
      by
        A wonderful experience this time
        I bought a Ryobi leaf blower. I'm revamping my tools as I go. This blower was used same day of purchase. It worked amazing.
        by
          • Recommended
          Best Home Depot ever!
          I was way to Dawn immediately and helped from start to finish.
          by
            • Recommended
            GREAT CUSTOMER SERVICE
            GREAT CUSTOMER SERVICE
            by
              • Recommended
              GOOD CUSTOMER SERVICE
              THERE WAS A PROBLEM ON MY PROACCOUNT PURCHASE. KEVIN WENT THE EXTRA MILE TO SOLVE THE PROBLEM. HE WAS PATIENT AND KNOWLEGABLE. HE WORKED CALMLY WITH THE STAFF TO SOLVE THE PROBLEM. THIS APPROACH MAKES ALL THE DIFFERENCE TO US
              by
                • Recommended
                Best Home Depot appliance salesperson Anthony Shea
                I wanted to buy four appliances for my new kitchen, but I had a few questions. I went to my usual Home Depot three times and could not seem to find anyone who knew how to use the computer, or had any knowledge of appliances. I decided to come to the PB Lakes Blvd store, 6320, and was greeted by Anthony who took such good care of me! I bought my appliances and scheduled delivery. Anthony was absolutely the nicest, most knowledgeable person and I’m so grateful to have met him. Give this man a raise, he is the best! Thank you Anthony!
                by
                  • Recommended
                  They don't hire old white people
                  I applied for, 8 job openings at, $10-hour to supplement my day job. Wow. Can HD spare it? . Offered to work up-to, 44 hours-week (6p-11p, Sat-Sun).. Every frontline supervisor I met was excited I held briadscooe knowledge across depts, and, unlike most associates, I knew what a, "Rosette" was. I was hired! But, I was then taken to a backroom behind the cafeteria where some black white hater woman, "the gate keeper" in the HR back room continuously denied me employment. I guess she only hires stupid black people: her friends and family. I'm, "woke-r". Old white people discrimination. My belief.
                  by
                    Bad customer service
                    The employees aren't particularly friendly or aware that you exist at the store. I've visited this location many times and I've never been treated as a valued customer. I had to wait over two hrs on one of my last visits just to get an employee with a forklift license to get me a $500 toilet down from the shelf above. They usually have exactly what you need, but you'll rarely find help there to find it. The employees are too busy talking to eachother to acknowledge you.
                    by
                      A real pro at the pro desk
                      I was looking for something and I was at the pro desk. I suggested something else turned out to be cheaper and I was able to install it myself. Thanks alex
                      by
                        • Recommended
                        Mr Orlando in the Christmas tree section
                        My name is Chris. On the morning of Nov. 30 2022, I came in to buy a Christmas tree. There I met Mr. Orlando. I'm a pretty good judge of character, and I will tell you why in a sec. Right off the bat I felt a good vibe from hi. You can tell he cares about the trees. he was watering each section evenly to make sure they all were thoroughly an looked ready to find homes to go to. He was quick, knowledgeable, kind, and he made me laugh!!! He brighten my day! Didn't blink an eye what so ever, or pass judgement at all. Stand up guy in my opinion! I am a 50 yr. old Queer man. Thank you. Hope this survey finds you well.
                        by
                          • Recommended
                          Great customer service
                          Orlando knows a lot about gardening. he’s great
                          by
                            • Recommended
                            THIS LOCATION IS THE BEST!!
                            Everyone is so friendly and knowledgeable! Mr Mcbryte in rentals and Marie in the front are amazing! Store is clean and has best selection !
                            by
                              • Recommended
                              Kitchen Design Center
                              Isabela in the kitchen design center is fantastic! She is payionate, knowledgeable, patient and very thorough. I highly recommend that you see her for all of the cabinetry needs you may have, even if it's just with the in-stock cabinet line the HD carries.
                              by
                                • Recommended
                                Plenty of stock
                                This Home Depot location was especially well stocked.
                                by
                                  • Recommended
                                  Great Customer Service
                                  I'm impressed by this location. Almost everyone is so kind and helpful. Lenroy helped me today - he was very patient with my return (and it was a big one). Keep up the good work!
                                  by
                                    • Recommended
                                    Horrible checkout
                                    I went to a regular checkout line instead of a self checkout line knowing I only wanted to put $50 on the card and pay the rest in cash. The cashier in regular checkout was forcing everyone to check themselves out and would not help when I had a question about putting only $50 on a card- she was extremely rude and walked away without giving me an answer.
                                    by
                                      Left empty handed after paying and waiting for 2hs
                                      I paid for 5 wooden panels and an employee was going to bring them from the back were i was not allowed. After a 2hs wait I asked for my money back and left. No one brought the panels for two hours after I paid for them and I was waiting
                                      by
                                        Always in STOCK!
                                        Home Depot is just awesome all around.
                                        by
                                          • Recommended
                                          Terrible Customer Service
                                          Each and any time I've gone to the Palm Beach Lakes store, customer service is non-existent.
                                          by
                                            windell dixon is the best
                                            windell dixon is the best his help was above and beyond
                                            by
                                              • Recommended
                                              Nice place...
                                              Clean nice place ..friendly people
                                              by
                                                • Recommended
                                                Thanks Jenifer!
                                                I would like to thank Jenifer for her professionalism in helping me cover the merchandise I purchased. It started to rain and Jenifer went out of her way to make sure my merchandise was properly covered. Small tokens like this is way I shop at Home Depot rather that the other hardware store. Please recognize Jenifer for a job well done.
                                                by
                                                  • Recommended
                                                  Easy Fix!
                                                  I bought this because it looked easy to install and it was. This toilet seat is better made than some of the others and I am sure it will last a long time.
                                                  by
                                                    • Recommended
                                                    excellent service
                                                    we had purchased a GE Gas dyer two months ago, we where so happy with our experience at Home depot , so when the washer went out we headed back and had the same salesperson who helped us a lot, we purchased a whirlpool washer, was delivered and installed the time they said it would be, we couldn't be happier
                                                    by
                                                      • Recommended
                                                      Greatly recommend
                                                      I’m satisfied greatly with the people and quality of services and products
                                                      by
                                                        • Recommended
                                                        Friendly and Helpful
                                                        Unlike other HD stores, this HD staff tends to be more helpful and pleasant. I really appreciate that.
                                                        by
                                                          • Recommended
                                                          Cashier was great
                                                          Took my Grandfather there to get some things and Nichole not only greeted but treated my grandfather and I like we were friends. Made my grandfather’s day. Had me take him there agin just so homr
                                                          by
                                                            • Recommended
                                                            This store is FANTASTIC when you can’t find the perfect item but need someone to give you ideas.
                                                            This store is FANTASTIC when you can’t find the perfect item but need someone to give you ideas.
                                                            by
                                                            • Verified Purchase
                                                            • Recommended
                                                            Showing 1-30 of 328 reviews

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