#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(561)242-1574
Tool & Truck Rental(561)242-1580
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1550 Palm Beach Lakes Blvd
West Palm Beach, FL 33401
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Customer Store Reviews

  • 4.5 out of 328 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (328)
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Showing 1-30 of 328 reviews
Everything was good, because the Cashier that I spoke with during checkout named: Flavie had on a...
Everything was good, because the Cashier that I spoke with during checkout named: Flavie had on an undershirt that had a picture of a Japanese Anime titled "Kakegurui" on Netflix! We had a quick chat about Anime and Netflix Anime shows, in general. That was a very kind chat with her in the morning. Flavie was a Female, Black / African-American Home Depot Employee. :-)
by
  • Verified Purchase
  • Recommended
Wonderful Staff Friendly, Helpful, Knowledgeable
Wonderful Staff Friendly, Helpful, Knowledgeable
by
  • Verified Purchase
  • Recommended
You employ an evening cashier who called me a liar tonight. Amiya. This is the second time in thr...
You employ an evening cashier who called me a liar tonight. Amiya. This is the second time in three months. My first review in January was ignored too.
by
  • Verified Purchase
I've been sopping at this store for 15 years and I would say for the last couple of years shoppin...
I've been sopping at this store for 15 years and I would say for the last couple of years shopping there, Elizabeth in the paint department truly represent your store well and is a great asset to your company. You need a million more like her.
by
  • Verified Purchase
  • Recommended
This Home Depot shopping experience was GREAT, because I was able to walk out after completing my...
This Home Depot shopping experience was GREAT, because I was able to walk out after completing my purchase with ONE (1) triple-black carbiner ring keychain, personally given to me along with my purchase of: Mammoth Russian Sunflower Seeds! :-) :) This Home Depot shopping experience was also GREAT, because I shared a good comedian's joke and/or laugh with a very beautiful, light-skinned, young woman, with dark shimmering hair. I think the cashiers' name was Kenya (according to the receipt). Plus, she also mentioned she has TikTok. :-) ^_^ <3
by
  • Verified Purchase
  • Recommended
Cliff B in Customer Service made my experience very fulfilling he stayed on the phone and bared w...
Cliff B in Customer Service made my experience very fulfilling he stayed on the phone and bared with me my entire order and still assisted all his customers that he had in line.
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  • Verified Purchase
  • Recommended
GOOD, HELPFUL STAFF ON FLOOR
GOOD, HELPFUL STAFF ON FLOOR
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  • Verified Purchase
  • Recommended
Great store with good staff that actually cares about the customer needs.
Great store with good staff that actually cares about the customer needs.
by
  • Verified Purchase
  • Recommended
Crystan in refrigerator/appliances was AWESOME. GREAT attitude and could take a joke and give o...
Crystan in refrigerator/appliances was AWESOME. GREAT attitude and could take a joke and give one back. Professional as needed yet made us feel like family. BRQVO ZULU.
by
  • Verified Purchase
  • Recommended
If you ever need to go to customer service if you are lucky enough to get an employee by the name...
If you ever need to go to customer service if you are lucky enough to get an employee by the name of Felicia you will walk away knowing that she is knowledgeable and such a pleasant person to handle your situation.
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  • Verified Purchase
  • Recommended
Customer service representative by the name of Yolanda is awesome would highly recommend this loc...
Customer service representative by the name of Yolanda is awesome would highly recommend this location.
by
  • Verified Purchase
  • Recommended
I’m new to the Home Depot family and I feel right at home excellent customer service
I’m new to the Home Depot family and I feel right at home excellent customer service
by
  • Verified Purchase
  • Recommended
The store is okay, selection is usually not that great. I HATE the self checkout because there i...
The store is okay, selection is usually not that great. I HATE the self checkout because there is ALWAYS an issue and an employee has to come help. No employee has ever greeted us or said hello
by
  • Verified Purchase
Palm Beach Lakes Home Depot has excellent service to professionals as well as lay persons. When I...
Palm Beach Lakes Home Depot has excellent service to professionals as well as lay persons. When I visit the store and hear girls the employees interact with the shoppers. The employees help lay persons become professionals. The Do it yourselfers learn so well that they soon become professionals. Hats off to the electrical, plumbing, hardware, rent and appliance departments. Keep up the great service to our community.Assistance is always near.This store is very clean, the floors the restrooms,check out areas and the employees treat you like family.
by
  • Verified Purchase
  • Recommended
The store is clean, the staff are friendly and the cashier Natasha made the checkout process amaz...
The store is clean, the staff are friendly and the cashier Natasha made the checkout process amazing. She spoke to our toddler, provided her with an apron and a kit to build, and took the time to ask us questions about our project.
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  • Verified Purchase
  • Recommended
Always consistent in service and materials needed!
Always consistent in service and materials needed!
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  • Verified Purchase
  • Recommended
This store is very busy, but has very attentive and helpful employees to assist you with your eve...
This store is very busy, but has very attentive and helpful employees to assist you with your every hardware need.
by
  • Verified Purchase
  • Recommended
Great customer service, staff is experienced and friendly. Store is clean and easy to navigate.
Great customer service, staff is experienced and friendly. Store is clean and easy to navigate.
by
  • Verified Purchase
  • Recommended
This is a filthy store. You will be lucky not to get a flat tire in the parking lot. The customer...
This is a filthy store. You will be lucky not to get a flat tire in the parking lot. The customer service staff is less than helpful and have a major attitude!
by
  • Verified Purchase
I always tell folks to get tools cleaning products or seals glue from this store . works wearing ...
I always tell folks to get tools cleaning products or seals glue from this store . works wearing mask and h.d. pass out masks to customers great
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  • Verified Purchase
  • Recommended
Amazing service very helpful
Amazing service very helpful
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  • Verified Purchase
  • Recommended
Recently had a customer experience issue that was handled very well by Miss Paulette and Manager ...
Recently had a customer experience issue that was handled very well by Miss Paulette and Manager Jason. They were patient, kind, helpful and went above and beyond. While I am calling out my experience for two individuals, I consistently get the information and direction I need to get what I need. Always has been my base store for home improvement efforts, but the employees there make sure it will continue to be.
by
  • Verified Purchase
  • Recommended
I'm always happy and upbeat to shop at this home depot, customer service is through the roof and...
I'm always happy and upbeat to shop at this home depot, customer service is through the roof and its a clean and friendly environment, i qould recommend friends and family to shop here.
by
  • Verified Purchase
  • Recommended
This store always makes Returns so easy. All good!
This store always makes Returns so easy. All good!
by
  • Verified Purchase
  • Recommended
Great store! Employees are always helpful.
Great store! Employees are always helpful.
by
  • Verified Purchase
Friendly and competent staff. Everyone is always willing to help and if time permits walks you to...
Friendly and competent staff. Everyone is always willing to help and if time permits walks you to where you need to be
by
  • Verified Purchase
  • Recommended
Good Luck getting someone to help you. My Husband and I are 78 & 79. It took us 45 minutes to get...
Good Luck getting someone to help you. My Husband and I are 78 & 79. It took us 45 minutes to get assistance with 10 pieces of plywood and 22 2x4's plus other items.
by
  • Verified Purchase
I Love the E. Palm Beach Lakes Store! I always receive the VIP treatment from Monica at The Speci...
I Love the E. Palm Beach Lakes Store! I always receive the VIP treatment from Monica at The Special Services Desk!
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  • Verified Purchase
  • Recommended
AS ALWAYS , I HAVE ALWAYS ENJOYED SHOPPING AT THIS VENUE AND HAVE ALWAYS SHARED MY ...
AS ALWAYS , I HAVE ALWAYS ENJOYED SHOPPING AT THIS VENUE AND HAVE ALWAYS SHARED MY POSITIVE EXPERIENCES WITH MY TEACHER BUDDIES. THEY TOO FIND THIS STORE TO RATE AS A NUMBER "1"!!!
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  • Verified Purchase
  • Recommended
excellent customer service with the employees and managers. helped to find the products I was lo...
excellent customer service with the employees and managers. helped to find the products I was looking for and needed,
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 328 reviews

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