#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(561)242-1574
Tool & Truck Rental(561)242-1580
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1550 Palm Beach Lakes Blvd
West Palm Beach, FL 33401
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Customer Store Reviews

  • 4.5 out of 328 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (328)
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Showing 1-30 of 328 reviews
I'm still waiting for correspondence regarding my on-line order. Received only half and have hear...
I'm still waiting for correspondence regarding my on-line order. Received only half and have heard nothing about the rest!
by
  • Verified Purchase
  • Recommended
The employee at the customer service desk Antoinette, really went above and beyond her duties to ...
The employee at the customer service desk Antoinette, really went above and beyond her duties to assist me with my order.
by
  • Verified Purchase
  • Recommended
The store was relatively clean, and mainstream products were easy to find. The store at Palm Beac...
The store was relatively clean, and mainstream products were easy to find. The store at Palm Beach Lakes Blvd. near my neighborhood was where I went to during the afternoon on: March 21, 2020. There was a Home Depot Store Representative who put back a roll of Flex Seal ® FlexTape on the shelf for me; and then, a really cute Hispanic/Latina cashier helped meat the self-checkout area! ^_^ <3 You can also purchase a Fire Extinguisher for your home @The Home Depot for less than $40 (USD), after-taxes! You do not need a license to own and operate a Fire Extinguisher inside of your apartment/house.
by
  • Verified Purchase
  • Recommended
Michael in tool rental is awesome! He is so kind and helpful. He went above and beyond to make su...
Michael in tool rental is awesome! He is so kind and helpful. He went above and beyond to make sure I was absolutely satisfied with my tool rental.
by
  • Verified Purchase
  • Recommended
Location is the only reason why I attempted to shop there. No one is helpful or around when neede...
Location is the only reason why I attempted to shop there. No one is helpful or around when needed. LOWES is much better.
by
  • Verified Purchase
The associates in the PROS Department have excellent Customer Service. Chris, namely is superb. ...
The associates in the PROS Department have excellent Customer Service. Chris, namely is superb. He made my shopping and shipping experience a great one.
by
  • Verified Purchase
  • Recommended
Great store, really appreciated the cashier, Monica. This particular Home Depot was not in my are...
Great store, really appreciated the cashier, Monica. This particular Home Depot was not in my area or near my home. I happened to be in the area and decided to get some much needed home products
by
  • Verified Purchase
  • Recommended
It's a good clean, friendly store.
It's a good clean, friendly store.
by
  • Verified Purchase
  • Recommended
I always like going to this store. It is always clean and had a friendly inviting environment. ...
I always like going to this store. It is always clean and had a friendly inviting environment. Customer service is always on point.
by
  • Verified Purchase
  • Recommended
Very poor store. Awkward location, understaffed, understocked. Do not bother going to this one.
Very poor store. Awkward location, understaffed, understocked. Do not bother going to this one.
by
  • Verified Purchase
Staff here is beyond fabulous. Especially Paulette who helped me with a small problem. The store...
Staff here is beyond fabulous. Especially Paulette who helped me with a small problem. The store is well stocked and the employees are pleasant and professional going above and beyond to help you.
by
  • Verified Purchase
  • Recommended
Pierce in Plumbing is knowledgeable and helpful. Felicia was wonderful in handling my complicated...
Pierce in Plumbing is knowledgeable and helpful. Felicia was wonderful in handling my complicated transaction and worked well with Pierce to get it done.
by
  • Verified Purchase
  • Recommended
Was looking for Sheila Shine and carpet stain cleaner. Josh approached and assisted me with findi...
Was looking for Sheila Shine and carpet stain cleaner. Josh approached and assisted me with finding the product and provided his professional opinion . Thank you for a great experience
by
  • Verified Purchase
  • Recommended
find porduct easly,get good assistance,clean and organize store,associates friendly and very,very...
find porduct easly,get good assistance,clean and organize store,associates friendly and very,very helpful
by
  • Verified Purchase
  • Recommended
The staff are not friendly at all
The staff are not friendly at all
by
  • Verified Purchase
  • Recommended
I wanted to buy a BBQ grill for my son in law’s birthday and was impressed by the available selec...
I wanted to buy a BBQ grill for my son in law’s birthday and was impressed by the available selection at this store. Most importantly, the staff was extremely knowledgeable and patient in assisting me with evaluating brands and models, advising me of items on sale, locating accessories, walking me through checkout, reviewing warranties, and even loading the grill in my SUV!! I will definitely go back. Special thanks to Josh and Damian for being such great Home Depot ambassadors.
by
  • Verified Purchase
  • Recommended
I was able to find what I was looking for. The staff was friendly and very helpful
I was able to find what I was looking for. The staff was friendly and very helpful
by
  • Verified Purchase
  • Recommended
I needed assistance with a battery powered lawn mower and Jay, who was assigned to another locati...
I needed assistance with a battery powered lawn mower and Jay, who was assigned to another location, jumped right in to assist me. He made my entire shopping experience worth writing this review!! He, Laura ( the manager), CiCi and Mia ( cashiers/front end assistants) made this shopping experience the best i have ever had at any Home Depot. And let me tell you i shop them every day. Keep up the great work Palm Beach Lakes HD !!!
by
  • Verified Purchase
  • Recommended
One of the most Helpful and friendly staff Home Depo stores that I’ve been to. It’s my go to st...
One of the most Helpful and friendly staff Home Depo stores that I’ve been to. It’s my go to store for lighten and hardware for my Condo in West Palm Beach, FL
by
  • Verified Purchase
  • Recommended
Service desk associate Tia was a big help in getting me check out in quick and efficient manner, ...
Service desk associate Tia was a big help in getting me check out in quick and efficient manner, she's very friendly and hard-working.
by
  • Verified Purchase
  • Recommended
Great place to shop
Great place to shop
by
  • Verified Purchase
  • Recommended
bhaisituation finally resolved by mgr. josh after speaking to customer service, and being referre...
bhaisituation finally resolved by mgr. josh after speaking to customer service, and being referred back to the store. they initially wanyed me to come in to store, just to get a refund on a credit card for a charge I did not make, but resolved by phone. this survey took a long time . the questions do not have a choice that you can say "not applicable" and blocks you from proceding without an answer. so in several questions I just filled in any answer so I could procede. I was asked by josh to do this survey as he had resolved the problem, nut I will not do again, as the whole survey is ridiculous if you just want to make a brief comment that situation resolved and by whom
by
  • Verified Purchase
  • Recommended
The store has come along way. Still need work. Most employees are friendly and knowledgeable.
The store has come along way. Still need work. Most employees are friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
The personnel is always helpful, and knowledgeable. Only with there were more of them.
The personnel is always helpful, and knowledgeable. Only with there were more of them.
by
  • Verified Purchase
  • Recommended
Store was \always clean and when I could find an associate, they are always helpful.
Store was \always clean and when I could find an associate, they are always helpful.
by
  • Verified Purchase
  • Recommended
My shopping experience in this store was amazing My cashier Julie was the best.
My shopping experience in this store was amazing My cashier Julie was the best.
by
  • Verified Purchase
  • Recommended
great customer service!
great customer service!
by
  • Verified Purchase
  • Recommended
Fast and easy to find what I needed. Cashier Felicia provided great assistance on a return item. ...
Fast and easy to find what I needed. Cashier Felicia provided great assistance on a return item. Looking forward to visiting again.
by
  • Verified Purchase
  • Recommended
Clean and friendly. Unlike other locations
Clean and friendly. Unlike other locations
by
  • Verified Purchase
  • Recommended
The store was very clean. I was greeted by a very friendly Associate. When entering the garden a...
The store was very clean. I was greeted by a very friendly Associate. When entering the garden area, the Associate that helped me had great plant and garden knowledge. He knew just what I needed to save my plant once I showed him a picture of it. He even gave me advice on how to keep it alive.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 328 reviews

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