#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(775)748-5402

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2955 Mountain City Hwy

Elko, NV 89801

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 348 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (348)
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Showing 1-30 of 348 reviews
The best customer service whit great employees! See Megan for all your honey do projects.
The best customer service whit great employees! See Megan for all your honey do projects.
by
  • Verified Purchase
  • Recommended
What a great store! Megan and Georgette were very helpful and kind.
What a great store! Megan and Georgette were very helpful and kind.
by
  • Verified Purchase
  • Recommended
Had to return a purchase and Tristan made it very easy!
Had to return a purchase and Tristan made it very easy!
by
  • Verified Purchase
  • Recommended
Very good customer service. Tristan is so sweet and kind.
Very good customer service. Tristan is so sweet and kind.
by
  • Verified Purchase
  • Recommended
Great store and great customer service. Megan is the best!
Great store and great customer service. Megan is the best!
by
  • Verified Purchase
  • Recommended
This store has great customer service. Megan is the best!
This store has great customer service. Megan is the best!
by
  • Verified Purchase
  • Recommended
What great customer service!
What great customer service!
by
  • Verified Purchase
  • Recommended
I went into the store looking for an idem to repair a project that I was working on. I could not ...
I went into the store looking for an idem to repair a project that I was working on. I could not find it. I asked Chris (not how she spells her name) in electrical where I might find what I was looking for, she said that she didn't think the store carried that idem but she would take me to where she thought it would be if the store did have it. We had no luck, the store didn't have it and Chris didn't think that I would find it anywhere. But she came up with a great idea on how I might fix it, and it work. Chris saved the day.
by
  • Verified Purchase
  • Recommended
So I had a large project at my new house. I needed a lot of supplies to complete it. Went into Ho...
So I had a large project at my new house. I needed a lot of supplies to complete it. Went into Home Depot with a very large shopping list. Chris (not the way she spells her name) in electrical was fantastic. She knew where everything was located and found everything that I needed and also found things that I didn't know that I would need. What GREAT customer service! With employees like Chris and Megan (who also helped out a great deal) how can any customer go wrong and why would they want to go anywhere else?
by
  • Verified Purchase
  • Recommended
Most all the associates are friendly and ready and willing to lend a hand. The store is stocked ...
Most all the associates are friendly and ready and willing to lend a hand. The store is stocked with up-to-date products at very reasonable prices. I will come back.
by
  • Verified Purchase
  • Recommended
If you want your project done right go see Megan she will provide you with all the right ideas.
If you want your project done right go see Megan she will provide you with all the right ideas.
by
  • Verified Purchase
  • Recommended
This Home Depot makes it very easy to return or exchange product. Tristan was very kind and under...
This Home Depot makes it very easy to return or exchange product. Tristan was very kind and understanding!
by
  • Verified Purchase
  • Recommended
Megan and Gennifer are great people with all the right answers.
Megan and Gennifer are great people with all the right answers.
by
  • Verified Purchase
  • Recommended
Megan has the answers to your questions about your projects.
Megan has the answers to your questions about your projects.
by
  • Verified Purchase
  • Recommended
The store was clean and everyone was busy, Maybe a few more floaters to help customers would of b...
The store was clean and everyone was busy, Maybe a few more floaters to help customers would of been nice... :-)
by
  • Verified Purchase
  • Recommended
Yes, Our Home Depot in Elko NV #3320 is very clean. Need more CASHIERS!
Yes, Our Home Depot in Elko NV #3320 is very clean. Need more CASHIERS!
by
  • Verified Purchase
  • Recommended
Huge time-suck for appliance purchases. Understaffed departments. Nonexistent and unfriendly staf...
Huge time-suck for appliance purchases. Understaffed departments. Nonexistent and unfriendly staff (relative to other Home Depot stores). Go spend your money locally.
by
  • Verified Purchase
While the staff is very helpful and the store is generally clean, this store isn't well organized...
While the staff is very helpful and the store is generally clean, this store isn't well organized and it's very difficult to find what you need. We generally have to cover the entire store two to three times to find what we need. This is partially because it's about the only home improvement store in an isolated, rural town and does not stock a lot of inventory. Plus, the inventory often indicates that items are in stock which are not. It's very frustrating to have to order something we need immediately for a home repair online and wait for it to be delivered.
by
  • Verified Purchase
  • Recommended
The store was clean and neat, had great customer service, and help as soon as they could.
The store was clean and neat, had great customer service, and help as soon as they could.
by
  • Verified Purchase
  • Recommended
Always a good looking store! Only thing is sometimes they are very busy, short of help.
Always a good looking store! Only thing is sometimes they are very busy, short of help.
by
  • Verified Purchase
  • Recommended
MEGAN HELPED ME FIND WHAT I NEEDED TO FIX A LEAK IN MY SINK. SHE DIRECT ME TO THE RIGHT AREA OF T...
MEGAN HELPED ME FIND WHAT I NEEDED TO FIX A LEAK IN MY SINK. SHE DIRECT ME TO THE RIGHT AREA OF THE STORE AND TOLD ME WHAT SHE WOULD USE TO FIX THE PROBLEM. I WENT HOME AFTER I BOUGHT WHAT SHE RECOMENDED AND IT WORKED JUST LIKE SHE SAID IT WOULD. SHE HAS GREAT CUSTOMER SERVICE AND MAKES ME WANT TO COME BACK AND GET WHAT I WILL NEED FOR MY NEXT PROJECT.
by
  • Verified Purchase
  • Recommended
If you need wood for your next "Honey Do" project go see Chris, He is the best! With great ideas ...
If you need wood for your next "Honey Do" project go see Chris, He is the best! With great ideas and customer service! Also Megan needs to get happy, what a joy to see her happy face! Also great customer skills. Give both promotions.
by
  • Verified Purchase
  • Recommended
i live 50miles away and am so happy this store is here, when i need something. Don't ever close ...
i live 50miles away and am so happy this store is here, when i need something. Don't ever close it!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store is huge and has great selection of cleaning supplies, paint, garden items, lumber, and ...
The store is huge and has great selection of cleaning supplies, paint, garden items, lumber, and just about everything. Plus the employees are always super friendly and helpful.
by
  • Verified Purchase
  • Recommended
Associate named Fish was extremely helpful with brainstorming and exicuting a project.
Associate named Fish was extremely helpful with brainstorming and exicuting a project.
by
  • Verified Purchase
  • Recommended
Employees were helpful, friendly, and quick to ask if I needed assistance!!
Employees were helpful, friendly, and quick to ask if I needed assistance!!
by
  • Verified Purchase
  • Recommended
This store location was well stocked and the employees were friendly. My only complaint is the pr...
This store location was well stocked and the employees were friendly. My only complaint is the prices seem to be higher in the Elko location then in others.
by
  • Verified Purchase
  • Recommended
Yes with a little assistance a couple times of course. Had no problems finding someone to help ye...
Yes with a little assistance a couple times of course. Had no problems finding someone to help yesterday, usually not a big problem other times either. The store was clean, and the people we dealt with were all friendly and helpful.
by
  • Verified Purchase
  • Recommended
All the employees that always help me are nice, helpful and have great personalities! \o/
All the employees that always help me are nice, helpful and have great personalities! \o/
by
  • Verified Purchase
  • Recommended
SEE MEGAN FOR ALL OF YOUR HOME DEPOT NEEDS!
SEE MEGAN FOR ALL OF YOUR HOME DEPOT NEEDS!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 348 reviews

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