Reviews for Federal Way #4703

I needed help with some PVC pipes and Dave helped me out from start to finish. He’s a stand up guy and a wonderful employee. Go to him if you need help in Plumbing!

Visited this location twice. The first day, we asked 3 different employees 3 different questions. Each one referred us to someone else or didn't know the answer. The next day I called the store 3 different times. On hold for 40 minutes total, then eventually got hung up on. Later that day I went back to the store in hopes of speaking to someone in appliances. 4 different employees paged for someone over the intercom, nobody came. Was told it closes down around 7pm but we were there before 5pm. Finally we were told to take a picture of the product and take it to Customer Service and they would answer our questions, which we did. Monica was more than willing to help & answer all questions we had. Probably won't go back there unless we absolutely have to.

Was real pleased for the help I got. They had everything that I needed.

Jake and Andrew were extremely helpful and KNOWLEDGEABLE

I like coming to Federal Way store because of good inventory . Pro Desk is always very helpful especially Rosie..She is ver y quick and efficient.

I received prompt and knowledgeable customer service. So happy that I was able to make my Home Depot purchase and getting a bathroom ceiling LED fixture through getting helpful information from Danny! Thanks!

I had the most amazing customer service from the assistant manager , Vanessa and bought my new electric range based on her care and concern for meeting my needs.

Best customer service I've received in a long time! Looking forward to shopping at this Home Depot again in the near future!

I purchased a Milwaukee grinder and it worked perfect for grinding down the side walk.

On January 1st, on a holiday, Lynda was of great help and prevented an unnecessary hassle on a snow day.

I needed a lightrd garland to put aroung my front door to go with my other Christmas lights, as my two old ones were well worn. The young woman in the area was most helpful and found the last garland in the store, and arranged a discount for it as well!

Whether or not I'm buying small items large items a few things or a whole pallet my local Home Depot is very easy to shop at

I buy everything a need in Home Depot

The employees know where everything is. They understand how products work so that they can answer questions. Great Job Home Depot!

1x4x8 common pine, good price, plenty to choose from. UPC code was a challenge to read but Denise overcame the problem. Thanks

Interacted with at least 5 employees and all were friendly and helpful. These were return clerk, cashier, floor employee to help me locate product, another that looked up a second product and at least two others that greeted me as traveled the store.

Wonderful Service today

I have purchased several items over the past month from both the On-line Service and in person. All the times of purchase, I received good customer service and easy navigation of the online application. If I had to return anything, I was treated very well and promptly all without any sort of judgement facial displays...only bright smiles.

Denise was very helpful she clairified something to me in Spanish which was extremely helpful and kind of her :)

Went to this store and eventhough the signs on the doors said mask were mandatory according to state laws many employees and customers were not wearing mask and no efforts were made by employees to correct situation.

Denise,is the best cashier.

I met really cool and friendly people today that helped me a lot. Their names were Fred, Francis, Brady, and Daniil. Helped me choose the right product and exceeded my expectations in customer service!

I bought a Genie Garage door opener about a month ago. I'm so impressed how quiet it is, and the extra features, like being able to lock it with the flip of a switch, or using a remote or outside terminal. I bought my house 16 years ago, and it had a Genie garage door opener, I don't know how old it was then but it had to be at least 20years old. out side terminal.

Excellent store; poor delivery service (not in store’s locus control)

The store was clean and products are easy to find.

The sales rep in flooring(Steve W) is very kind and professional. He did not make us feel like we didn’t know anything. He walked us thru the whole process. Answered all our questions. Made sure we had everything we needed.

Very nice store TO SHOP and I will recommended !

Store and employees great, but main customer service very inefficient!

I'm just glad that this particular store is there! There's not many stores you can say that about.

THIS STORE IS ALWAYS STOCKED WITH KNOWLEDGABLE AND FREINDLY, AND HELPFULL EMPLOYEES, WHICH IS BIG THESE DAYS!