Reviews for Florence #8577

I really enjoy shopping the Florence Home Depot ! Great products and staff are always there to assist ..

With the trend being towards interior barn doors, the exterior hardware is getting less and less common. Laurie the associate was awesomely helpful. She not only was knowledgeable she ensured that I had just what was needed and asked if there was anything else needed which reminded me to get materials I would need later in the project. I have been shopping this store for 20 plus years and this was the best experience yet.

Always a pleasure to see such a clean well stock store!

We got exactly what we wanted and our time spent was minimal.

Your employees Karen and Israel went out of their way to help me and treated me as if they knew me you need to keep them and give them a raise

The employees are always so respectful and helpful

I have never had a bad experience at this store. It is my go to store!!!

Went to the store to pickup a few things for my shop, lumber, sandpaper, etc. went to the checkout. The one lady was checking out a person with a lot of items and kindly said the other two standing there at the self checkout would wait on us. When I went over there they ask card or cash, i said card which they replied any register would work and turn and walked away. So I returned everything to the shelves and went to Lowe’s

Super helpful staff and great selection of plants and garden soils and supplies

I love the store brand paint. I always go back when I need paint.

very poor experience

I have an upcoming project and didn’t know how to get started. Jackson helped me layout a basic outline for ideas and showed me different options to consider. Incredible sustainer service

He is the best in the area when it comes to paint..I originally went on a day when he wasn’t there and I should have waited needless to say he fixed the problem and hope he stays for a while I have always used him and love hom

I’m here everyday buying materials for different job site. Overall it’s good. I’ve got my key people I will go to for help.

MISSY AT PRO DESK AND LORRIE WENT ABOVE AND BEYOND HELPING ME WITH MY PROJECT. THANKS SO MUCH LADIES

Karen, Cindy and Brooks C were great! They went above and beyond to help us!

We frequent the Florence location due to the fact that we are building our own home and my husband is a handyman! The staff here has been nothing but amazing, always helpful and willing to solve problems that arise. We confidently shop here knowing we will be taken care of.

I was welcomed and it was a great shopping experance.

Went there Saturday 10-8-2022 to purchase an automotive battery, no problem. Problem was, I had my old battery with me but nobody knew how to take my old battery and give me credit for it. So I got charged for a battery core even though I had my core with me!

Went in to purchase a grill and stood at the grills for a bit waiting on someone to come over so we could ask questions about a few we were interested in but no one ever came over. Had to go to the counter and wait in the checkout line and ask the cashier questions. After making the purchase not one of the employees (not even the cashier) asked if we needed help loading it.

I bought an Echo gas blower a couple of months ago and has exceeded all expectations, starts quick and easy and powerful.

This is a great store everyone I encountered was helpful and nice ..

Karen was my cashier and she went above and beyond to assist me. I asked a price of an item in the garden department. She asked another employee to check on that for me. Before the gentleman returned she had checked me out at my request as I did want to purchase the item from the garden department, I just wanted the price/cost of the item. She then walked with me to the garden department, looked up up and told me the price and also told me how many of the items were in stocks. She offered to assist me in anything else I might need, I thanked her and told her that she deserved a raise and/ or employee of the month or some recognition for exceptional customer service. I will look for her again, also I don't think cashier is her regular position as she stated she isn't usually up her at st service desk...I wasn't sure if she meant the register or not and didn't ask ad she was most helpful regardless

I needed a well pump for household use, and Home Depot had a good one in stock at a reasonable price. Been without water for a few days, and they really helped me get the pump quickly.

I bought a refrigerator from Florence, Al store 2 wks ago and today gave the review to the wrong store. I reviewed Tupelo, MS which is a good store, but Florence employees are magnificent and that is the review I was referring to.

Always lots of choices on things I'm looking for.

WE WERE LOOKING FOR A SPECIFIC TOOL AND IT WAS OUT OF STOCK, BUT THE SALESMAN TOOK HIS TIME TO FIND US A COMPARABLE ONE THAT WORKS AS WELL.

I came in for a purchase of lumber. I left with my purchase and a smile.

Ask for Chase… If there is no Chase, ask for the most Informative and helpful employee they have.

This store is my go to, always have what I need when I need it, always friendly and go the extra mile