#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(513)346-3401

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1266 Omniplex Dr

Cincinnati, OH 45240

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 349 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (349)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 349 reviews
STORE MANAGER AND SUPERVISORS ARE GREAT! AT THIS STORE
I HAD A CHRISTMAS RETURN NIGHTMARE AND TWO OF THE LADIES WORKED WITH ME TO GIVE ME GREAT CUSTOMER SERVICE AND TURNS OUT MY NIGHTMARE WAS AN EASY FIX FOR THEM KUDOS TO THEM
by
    • Recommended
    Great product and customer service
    Purchased a GE Cafe Refrigerator that is perfect for my home. Couldn't be more pleased with every aspect of the product and the sale.
    by
      • Recommended
      best HD in the city
      the folks that work at this store are the best. Way better than the 'blue' store.
      by
        Rita is the best!
        I am posting this review for Rita at the Forest Park Home Depot. She is by far my favorite person to see on my visits. She takes such good care of folks when they are here. She is always polite, courteous, professional, and makes the trip worth it every time! If you all don’t know Rita, you should go to Forest Park Home Depot and go to see her. She will always be my favorite person to shop with and I think anyone else will agree! Thank you Rita!
        by
          • Recommended
          Wonderful, caring service.
          My business has been buying material here for 2 years. The pro desk is ultra efficient and even the cashiers are awesome. There are always associates to assist in finding anything and everything. I go to Home Depot or Lowe’s once a day and these guys blow Lowe’s out of the water. Ps, you guys should be more forthcoming with the Pro swag. I love repping you guys at work.
          by
            • Recommended
            We drove past 4 Home Depot’s to get a tool that was in stock at this one. Had to have an employee...
            We drove past 4 Home Depot’s to get a tool that was in stock at this one. Had to have an employee come get it off a top shelf, and then that employee had to walk us to a register to check out assuming we would steal it. Just disrespectful. We will not be buying anything from this store again and we spend a lot of money at Home Depot.
            by
            • Verified Purchase
            I like this store because of the location and the help I receive from the friendly employees They...
            I like this store because of the location and the help I receive from the friendly employees They had what I WAS LOOKING for AT A GOOD PRICE Store was very neat and clean items easy to find
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            I've been in a store on multiple occasions had to deal with customer service can say enough nice ...
            I've been in a store on multiple occasions had to deal with customer service can say enough nice things about them. Went out of their way to solve my problem. Everyone in the store has always greeted me ask if they could help can't ask for anything more than that
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Always have a great experience with the staff and products at this Home Depot. Very friendly and ...
            Always have a great experience with the staff and products at this Home Depot. Very friendly and knowledgable.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Store is great, but James at the Customer Service desk was extremely friendly and helpful! He pr...
            Store is great, but James at the Customer Service desk was extremely friendly and helpful! He processed my return, got me my pickup item, and even cancelled a return for an on-line order that I had accidentally placed at a different store (in a different state:))
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Associates were not helpful, not nice, nor professional. I had a very bad customer service experi...
            Associates were not helpful, not nice, nor professional. I had a very bad customer service experience
            by
            • Verified Purchase
            The store is always clean, organized, helpful and friendly,
            The store is always clean, organized, helpful and friendly,
            by
            • Verified Purchase
            1 found this review helpful
            Sales Rep Winona 1.-took effort to give me the mil discnt from your .com cntr, 2.-and also did...
            Sales Rep Winona 1.-took effort to give me the mil discnt from your .com cntr, 2.-and also did a good job taking my delivery order.
            by
            • Verified Purchase
            This store was well kept and the employees went above and beyond to help us. I will always start...
            This store was well kept and the employees went above and beyond to help us. I will always start my search at the Forest Park Home Depot.
            by
            • Verified Purchase
            • Recommended
            Poor customer service at the checkout!
            Poor customer service at the checkout!
            by
            • Verified Purchase
            The Forest Park Home depot did a great job this visit and other visits , I feel like I made frien...
            The Forest Park Home depot did a great job this visit and other visits , I feel like I made friends although I had just met the staff members. I was not able to make a decision about the carpet selection I needed but with their help I feel very comfortable with the selection.
            by
            • Verified Purchase
            • Recommended
            The sales Rep. Was helpful and knowledgeable , yet the delivery man was rude and unprofessional. ...
            The sales Rep. Was helpful and knowledgeable , yet the delivery man was rude and unprofessional. He did not notify me that he had delivered my item. He just left it in my front yarn and drove away. Deliver service needs improvement.
            by
            • Verified Purchase
            • Recommended
            There were plenty of employees in the store to ask for help. The one I asked was quick to help an...
            There were plenty of employees in the store to ask for help. The one I asked was quick to help and friendly. I will definitely be going here again.
            by
            • Verified Purchase
            • Recommended
            WE ALWAYS CHOOSE TO DRIVE A LITTLE FURTHER TO THIS LOCATION DUE TO ALL THE STAFF BEING SO MUCH MO...
            WE ALWAYS CHOOSE TO DRIVE A LITTLE FURTHER TO THIS LOCATION DUE TO ALL THE STAFF BEING SO MUCH MORE FRIENDLY AND HELPFUL THAN OTHER LOCATIONS!
            by
            • Verified Purchase
            • Recommended
            Home Depot is fantastic. I get everything under one roof. Friendly and informed employees and a ...
            Home Depot is fantastic. I get everything under one roof. Friendly and informed employees and a great attitude towards veterans. Jarell helped my son and I yesterday and was fantastic! This store is awesome!!!
            by
            • Verified Purchase
            • Recommended
            clean store easy to find producst
            clean store easy to find producst
            by
            • Verified Purchase
            • Recommended
            Store employees made an effort to help me. Nice change instead of going and trying to find an emp...
            Store employees made an effort to help me. Nice change instead of going and trying to find an employee, they were visible and helpful.
            by
            • Verified Purchase
            • Recommended
            Leada in kitchen& bath countertops is EXCELLENT. She is knowledgeable about the products and has ...
            Leada in kitchen& bath countertops is EXCELLENT. She is knowledgeable about the products and has hands-on experience in installation, which is great when deciding which product to buy.
            by
            • Verified Purchase
            • Recommended
            I love these employees. They always seem happy to help and are friendly.
            I love these employees. They always seem happy to help and are friendly.
            by
            • Verified Purchase
            • Recommended
            Exceptional service by "KJ" thank you
            Exceptional service by "KJ" thank you
            by
            • Verified Purchase
            • Recommended
            We drove almost 2 hours to pick up an order. The stores closer to me didn't have the items in sto...
            We drove almost 2 hours to pick up an order. The stores closer to me didn't have the items in stock. We were very well taken care of. I am not good at remembering names, but the Assistant Manager (possibly Justin?) took good care of us.
            by
            • Verified Purchase
            • Recommended
            Very Clean and Neat. Everyone who helped was kind and knowledgeable.
            Very Clean and Neat. Everyone who helped was kind and knowledgeable.
            by
            • Verified Purchase
            • Recommended
            A great place to shop for all your residential or commercial needs. "One Stop Shopping
            A great place to shop for all your residential or commercial needs. "One Stop Shopping
            by
            • Verified Purchase
            • Recommended
            I love the employees in this location. They are always so friendly, helpful and wearing a smile. ...
            I love the employees in this location. They are always so friendly, helpful and wearing a smile. It's as if they really want to help you.
            by
            • Verified Purchase
            • Recommended
            Employees are very friendly and helpful.
            Employees are very friendly and helpful.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 349 reviews

            Nearby Stores

            Find Another Store

            3461 Joseph Rd

            Cincinnati, OH 45251

            6.12 mi

            Tool & Truck Rental

            (513)923-5401

            Pro Service Desk

            (513)923-5403

            Mon-Sat: 6:00am - 10:00pm

            Sun: 8:00am - 8:00pm

            6562 Winford Ave

            Hamilton, OH 45011

            6.21 mi

            Tool & Truck Rental

            (513)785-4710

            Pro Service Desk

            (513)785-4704

            Mon-Sat: 6:00am - 10:00pm

            Sun: 8:00am - 8:00pm

            7749 Dudley Dr

            West Chester, OH 45069

            9.16 mi

            Tool & Truck Rental

            Pro Service Desk

            (513)759-3404

            Mon-Sat: 6:00am - 10:00pm

            Sun: 8:00am - 8:00pm