Reviews for Freehold #961

Everithing okay

I SHOP AT THIS STORE VERY OFTEN AND HAVE ALWAYS BEEN PLEASED. HOWEVER, I WAS ADVISED BY AN EMPLOYEE TO PURCHASE THE KLEER DRAIN MULTIPURP DRAIN OPENER FOR $24.98. WHEN I CAME HOME THIS DEVICE DID NOT WORK. I EVENTUALLY HAD TO CALL IN A PROFESSIONAL TO CLEAR THE DRAIN. I RECENTLY WENT TO RETURN THIS ITEM AND WAS TOLD IN A VERY RUDE AND EMBARASSING MANNER THAT THIS ITEM COULD NOT BE RETURNED. THE WOMAN AT THE RETURNS COUNTER, WHOSE NAME I UNFORTUNATELY I DID NOT GET, SAID THAT I SHOULD HAVE KNOWN THAT THIS TYPE OF MERCHANDISE CAN NOT BE RETURNED BECAUSE OF HAZARDOUS WASTE. SHE IMMEDIATELY STARTED WIPING THE COUNTER WITH "PURELL" AND BERATING ME. I TOLD HER THAT I FELT THAT THE GENTLEMAN WHO RECOMMENDED THIS PRODUCT SHOULD HAVE TOLD ME THAT THIS COULD NOT BE RETURNED IF USED. THAT BEING THE CASE, I WOULD NOT HAVE PURCHASED THIS PRODUCT. I FULLY UNDERSTAND THE REASON FOR NOT ACCEPTING THE RETURN, BUT HER BEHAVIOR WAS NOT INDICATIVE OF THE SERVICE IN THIS STORE. AGAIN, I FEEL IT WAS THE RESPONSIBILITY OF THE SALESPERSON OR THE CASHIER TO TELL ME THAT THIS WAS A FINAL SALE. THE RETURN EVENT OCCURRED ON WED. NOVEMBER 22, LATE AFTERNOON. I WILL CONTINUE TO SHOP HERE, BUT I WILL BE MORE VIGILANT NEXT TIME.

Lou from Seasonal was GREAT.

Thank you all the employees that helped me.

I would definitely recommend this store because of the outstanding assistance from worker "Lou" in Seasonal.

FRIENDLY AN CLEAN.

The stores was clean and employees very helpelful.

Freehold local home depot. great location. employees very cool.

Great service and friendly staff.

ORDERED DRYIER ON THE PHONE FROM FREEHOLD NJ HOME DEPOT. CRYSTAL IZQUIERDO FROM KITCHEN DESIGNS WAS VERY PROFESSIOAL. GOT ALL MY INFO CORRECT. THANK YOU.

Excellent experience !!

Great deal!!

I always have a pleasant experience every time I visit the Freehold Home depot. The staff is super friendly and always willing to go the extra mile. Keep up the good work!!!

Satisfied!

I did a great shop!

I have a good experience at Freehold store. Thank you!

Nice store!

Nice store, employees helpfull!

Satisfied!

The store at this location is clean, organized, and the employees are helpful and friendly. Lou in Seasonal is awesome and is very helpful if you need anything heavy brought to and placed into your car. I would highly recommend this location!

Great store !

Excellent shop!

VERY SUTISFIED

Visit Lou in Seasonal! He is super helpful and was able to assist me with finding the items I needed.

LOU SEASONAL IS A GREAT SALESMAN. HE WAS COURTEOUS AND FRIENDLY AND OVER EXTENDED HIMSELF TO HELP US SLEECT A SMOKER AND EVEN LOAD IT INTO OUR SMALL CAR. THROUGH OUR VISIT EVERYONE WAS SO FRIENDLY AND HELPFUL. WE HAD SEVERAL SERVICE REPS STOP US TO SEE IF WE NEEDED HELP. GREAT STORE!

Very Hellpelful!

Excellent !!

employees Very helpful and friendly

Thanks for support me in my choices.

Thanks for support me in my choices.