#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(989)731-7264

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1381 W Main St

Gaylord, MI 49735

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 498 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (498)
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Showing 1-30 of 498 reviews
GREAT STORE, BUY ALMOST EVERYTHING AT THE GAYLORD MICH STORE
GREAT STORE, BUY ALMOST EVERYTHING AT THE GAYLORD MICH STORE
by
  • Verified Purchase
  • Recommended
The Gaylord store is better stocked, neater, and cleanner than some other Home Depots we have bee...
The Gaylord store is better stocked, neater, and cleanner than some other Home Depots we have been in. The location is great!
by
  • Verified Purchase
  • Recommended
Thanks again to the customer service department
Thanks again to the customer service department
by
  • Verified Purchase
  • Recommended
this store has very friendly & helpful employes. never had an issue if we needed to do a return. ...
this store has very friendly & helpful employes. never had an issue if we needed to do a return. location makes it very convient to get to.
by
  • Verified Purchase
  • Recommended
The employee's are very kind and helpful and considerate of what your needs are from roofing to w...
The employee's are very kind and helpful and considerate of what your needs are from roofing to walls to electrical and plumbing,and appliances and lawn and garden ,and carpets.
by
  • Verified Purchase
  • Recommended
this is my favorite place to shop. Give me new tools any day!!!
this is my favorite place to shop. Give me new tools any day!!!
by
  • Verified Purchase
  • Recommended
The help at this store goes above and beyond to help you with whatever you need. I have purchased...
The help at this store goes above and beyond to help you with whatever you need. I have purchased many big orders and have always had great results. Very friendly people.
by
  • Verified Purchase
  • Recommended
We love the Gaylord Home Depot store. It is always a pleasant experience and we leave knowing we ...
We love the Gaylord Home Depot store. It is always a pleasant experience and we leave knowing we were able to purchase all the items we went for @ the best possible price. The employees are always nice , curtious & helpful. Thank you and keep up the great job.
by
  • Verified Purchase
  • Recommended
I've never been treated so kind by all departments ,cashiers, and the manager everyone goes beyon...
I've never been treated so kind by all departments ,cashiers, and the manager everyone goes beyond my expectations . the help & advice on anything I have ever needed is top shelf . This particular store has the best help . I certainly get treated at the "other" store down the street like I do Gaylords Home Depot
by
  • Verified Purchase
  • Recommended
Store neat and associates very friendly and helpful. Like shopping at this store very much. Se...
Store neat and associates very friendly and helpful. Like shopping at this store very much. Seem to always have what I need
by
  • Verified Purchase
  • Recommended
The store is very clean. The workers where very helpful & friendly.
The store is very clean. The workers where very helpful & friendly.
by
  • Verified Purchase
  • Recommended
We always have great service and prices. More than once associates have gone above and beyond to ...
We always have great service and prices. More than once associates have gone above and beyond to help us! For this reason we rarely even “shop around”, we just go to Home Depot where we know we’ll get good prices, product AND service!
by
  • Verified Purchase
  • Recommended
Everyone in this store was so pleasant to me, I was just really amazed how caring they were, tak...
Everyone in this store was so pleasant to me, I was just really amazed how caring they were, taking care of my order and all the other problems I had. I was in awe how I was treated felt as though they really cared about me.
by
  • Verified Purchase
  • Recommended
Store was very clean. Restrooms were so clean and even smelled clean witch is very hard to find i...
Store was very clean. Restrooms were so clean and even smelled clean witch is very hard to find in a lot of stores. Employees were very friendly and helpful. I would recommend this store to anyone.
by
  • Verified Purchase
  • Recommended
you can always get help if you need it in this store
you can always get help if you need it in this store
by
  • Verified Purchase
  • Recommended
Great store layout. Very friendly employees. They always say "thank you for your service" when ...
Great store layout. Very friendly employees. They always say "thank you for your service" when I show my military ID card. That means a lot to me.
by
  • Verified Purchase
  • Recommended
All good! Even though I didn’t need help everyone was very polite. Smiling and saying hello. Also...
All good! Even though I didn’t need help everyone was very polite. Smiling and saying hello. Also asked if they could help.
by
  • Verified Purchase
  • Recommended
I have been patronizing The Home Depot both here in Gaylord, MI, and also, Peoria, AZ. Any issue...
I have been patronizing The Home Depot both here in Gaylord, MI, and also, Peoria, AZ. Any issues I have had on any products have always been handled in a professional manner, and to my satisfaction.
by
  • Verified Purchase
  • Recommended
This store has very efficient and helpful employees. The store is neat and clean, and everyone i...
This store has very efficient and helpful employees. The store is neat and clean, and everyone is friendly. Shopping there is a really great experience and the prices are good too.
by
  • Verified Purchase
  • Recommended
Went in to buy paint, the employees were very helpful but unfortunately the paint that I needed w...
Went in to buy paint, the employees were very helpful but unfortunately the paint that I needed was out of stock, literally half way through the sale period. This isn't the first time that sale items were out of stock one or two days into the sale. I'd recommend this store with one caveat. If you're going because of specific sale items, go the first day of the sale period.
by
  • Verified Purchase
  • Recommended
Very helpful agents! Take you to product location. Friendly, good attitude employees. Make yo...
Very helpful agents! Take you to product location. Friendly, good attitude employees. Make you feel welcome. Do their best to make youe visit an experience to remember.
by
  • Verified Purchase
  • Recommended
Informative and friendly staff. Clean and easy to find anything you may be looking for. A very ...
Informative and friendly staff. Clean and easy to find anything you may be looking for. A very pleasant place to shop for any remodeling you may be thinking of doing whether it be by professionals or DYI projects. Staff takes the time to explain how DYI projects can be completed correctly with easy step by step instructions.
by
  • Verified Purchase
  • Recommended
I am not the type that normally goes to a lumber yard but my husband need a piece of wood and Ter...
I am not the type that normally goes to a lumber yard but my husband need a piece of wood and Teresa [ maybe Teri ?] made checking out very comfortable
by
  • Verified Purchase
  • Recommended
Helpful and friendly employees
Helpful and friendly employees
by
  • Verified Purchase
  • Recommended
On Wednesday the 13 I was at your store to by supplies when I noticed on your discount cart od b...
On Wednesday the 13 I was at your store to by supplies when I noticed on your discount cart od building lumber about 10-12 pieces of 16 foot 2X12’s that I could use . After I purchased what I came for I asked your employee Gabe at the builders desk if I could purchase the long items and ten go home and get my trailer to pick up and was told the NO , it was Home depots policy NOT to hold this discounted lumber even if paid for in advance .. I left and picked up my trailer and returned 20 minutes later only to find that the lumber I wanted was loaded up on a cart and on “hold “ behind the desk at builders services with GABE standing beside it . I asked if he was “holding “ it while someone left and was getting their trailer and he said “ they are in the parking lot bringing their trailer up to load “ I asked if this is true why is it over here in the holding area behind the contractor sales and went to the parking lot to look for myself . [for 10 minutes NO ONE came with trailer to load this material] I came back inside and asked for a manager and GABE said that would not be good and told me I could buy the materials . I later was told that GABE had informed a friend about these boards and loaded the cart and was holding them for this person and LIED to me
by
  • Verified Purchase
  • Recommended
Employees are hard to find and not available on the sales floor. The cashiers were friendly as al...
Employees are hard to find and not available on the sales floor. The cashiers were friendly as always!
by
  • Verified Purchase
  • Recommended
Friendly helpful staff. I know where everything is when I come in. If I can’t find it, the staff ...
Friendly helpful staff. I know where everything is when I come in. If I can’t find it, the staff knows right where to look.
by
  • Verified Purchase
  • Recommended
Staff was friendly and helpful.
Staff was friendly and helpful.
by
  • Verified Purchase
  • Recommended
We live by the Mackinaw bridge but we drive to your store because you have a better selection and...
We live by the Mackinaw bridge but we drive to your store because you have a better selection and have never had a bad experience. All your employees are friendly and helpful. Not always the experience in Petoskey. Thank you Gaylord employees
by
  • Verified Purchase
  • Recommended
I love Gaylord Home Depot. The store always looks great and the employees are welcoming. I love t...
I love Gaylord Home Depot. The store always looks great and the employees are welcoming. I love the way the store is arranged.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 498 reviews

Nearby Stores

Find Another Store

1700 Anderson Rd

Petoskey, MI 49770

26.26 mi

Tool & Truck Rental

Pro Service Desk

(231)439-3974

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm