#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(541)226-0117
Tool & Truck Rental(541)226-0115
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
111 Northeast Mill Street
Grants Pass, OR 97526
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Customer Store Reviews

  • 4.6 out of 796 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (796)
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Showing 1-30 of 796 reviews
Gardening section has all my needs.
by
    • Recommended
    Superior Service
    I tell Everyone Home Depot is “My Store” I have practically remodeled my whole house with everything from Home Depot. Customer service is Superior and Friendly and every one is very knowledgeable and friendly in every department! I Love My Home Depot!!!
    by
      • Recommended
      E Coli risk.
      I went to look for a toilet flange and the one I grabbed had on the back side. Clearly a returned product that hasn’t been checked for anything.
      by
        1 found this review helpful
        Great service.
        When I went into the store I wasn't sure exactly what I was looking for Frank stepped up and showed me exactly what I needed and how to operate it it was awesome.
        by
          • Recommended
          Everything I need is at home Depot
          I've always had a great experience shopping at home Depot nothing really ever has been bad for me
          by
            • Recommended
            Great Service
            Despite a manufacturing flaw in the purchased item (not Home Depot's error) which required a return/exchange of the item we bought, your staff was helpful and moved quickly to resolve the issue. Store is clean, well organized, conveniently located. Made a bad day much better for us.
            by
              • Recommended
              Great service!
              I got what I needed!
              by
                • Recommended
                Friendly and helpful staff.
                Good prices, easy to find exactly what I'm was looking for.
                by
                  Easy shopping store
                  Purchased paint and supplies.
                  by
                    • Recommended
                    Home Depot has been essential in our recent remodel.
                    We are doing an extensive remodel and this Home Depot has been a huge resource for our project. The staff is helpful and friendly, and the store carries a good selection of building materials. Home Depot online has also been a great resource for fixtures and decorative items needed for the remodel.
                    by
                      • Recommended
                      GREAT CUSTOMER SERVICE
                      I JUST PURCHASED A LG ELECTRIC OVEN AIR FRYER LOTS OF GREAT FEATURES. I HAD GREAT CUSTOMER SERVICE ALWAYS BEING ASKED IF I NEED ANY HELP.
                      by
                        • Recommended
                        Stress free shopping with great customer service.
                        I had a long list and not looking forward to shopping. I asked Shawn L for help and he made the shopping totally stress free and we knocked out my list fast.
                        by
                          • Recommended
                          #1 Store
                          By far the best Home Depot I have ever been too. If you want to feel like you and your project matter then this is the store for you.
                          by
                            • Recommended
                            Amazing Customer Service
                            Trina, Karla, Stephen, Frank & Naomi went above and beyond to help my family and I at this branch. We have made many purchases here over the past few years and have found it to be one of the best facilities in Southern Oregon. People like these employees put the ‘home’ in “Home Depot!”
                            by
                              • Recommended
                              Good prices and friendly staff.
                              I buy a lot of products from Grants Pass Home Depot they’ve always been fair and they are willing to make things right if a product broke.
                              by
                                • Recommended
                                No engines in the rain
                                I didnt want to buy a log splitter that had been sitting out in the rains so they sold me a brand new isplitter that haddent been outside
                                by
                                  • Recommended
                                  Great store. Great employees.
                                  The people at this location are super helpful and most of the time I can easily find someone to help. Most items are in stock and if not will be there or at my house in a day.
                                  by
                                    • Recommended
                                    Grants Pass
                                    I love my local Grants Pass store.
                                    by
                                      • Recommended
                                      Terrible Experiences (Plural)
                                      Kitchen remodel design took three months ... unacceptable. By then the cabinetry I wanted was on back order and/or unavailable. Bath remodel with Jacuzzi-brand jetted tub - delivery was delayed by 2 weeks and put the entire project back 6 weeks due to contractor having penciled me in for a date certain and then had to accommodate the tub delay by delaying my project. Color # for Behr paint online not available in-store resulting in one hour delay to place order. My customer/account info got mixed up and another hour wasted until the customer service desk could fix it.
                                      by
                                      • DIY
                                      Deckmate III Red 2 1/2 inch screws
                                      I love these screws because they grab right away and go in fast...
                                      by
                                        • Recommended
                                        Frendly and helpful Home Depot employees
                                        needed help at the Grants Pass Home Depot in the hardware dept. Very frendly and helpful employees.
                                        by
                                          • Recommended
                                          Customer Service
                                          I have been shopping at this store forever and just recently it seams like customer service is not nearly as important as it used to be. Its like there working for a check and dbug them. them.
                                          by
                                            • Recommended
                                            Had a wonderful experience
                                            Enjoyed the employee help charlie
                                            by
                                              • Recommended
                                              Making veteran's jump through hoops now!
                                              I like the store and the products...but we could not get our normal veteran's discount as the recently changed the rule. I specifically took the veteran's information in to DMV to be able to get the veteran's symbol on my driver's license so I could use that to get my discounts. Home Depot no longer will accept that. I now have to give THEM all the info I already gave to DVM. I see NO need in showing them this info too. They should accept the DMV veteran's ID
                                              by
                                                • Recommended
                                                Home Depot stopped violent customer s and protect victims
                                                We were attacked verbally and physically confronted in parking lot by male white in 60s with marine corps tattoos and red didgr ram newer truck. Staff stepped in to de escalate it and protected us during shopping. Thank you. A dangerous situation became safe. They care here
                                                by
                                                  • Recommended
                                                  2 found this review helpful
                                                  At last, in store support.
                                                  I avoid big box home stores like the plague simply because I am a senior, a widow, and rarely, if ever, get the assistance I need. I usually leave before I have completed my list. Kudos to this store for stepping up their customer service. This visit was, dare I say it?, a very pleasant experience. I was done in record time and out the door with a completed list.
                                                  by
                                                    • Recommended
                                                    1 found this review helpful
                                                    General observation
                                                    Empoyies are very considerate and helpfull
                                                    by
                                                      • Recommended
                                                      Excellent Customer Service and decent Prices Overall
                                                      We visit this Grants Pass store on a regular basis and appreciate the great customer service and, usually, decent prices on most items sold. Many times our cahiers are friendly and positive. And we have had times when we have returned items in Customer Service and the employees there were also very helpful and resolved our product issues/returns in a timely and professional manner. Thank you! :)
                                                      by
                                                        1 found this review helpful
                                                        Home Depot rocks!
                                                        I haven't had one bad experience with they Grants Pass Home depot. every employee is always willing to help. they are all so sweet
                                                        by
                                                          • Recommended
                                                          Grants Pass HD
                                                          Ive been here in Grants Pass for around 5 months. I am here for medical reasons. I am a 100% Disabled Veteran and very much appreciate the parking signs for Purpleheart and Disabled Veterans at this location. Fairbanks, Ak. last year did not offer these parking signs.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 796 reviews

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                                                            Pro Service Desk

                                                            (541)512-3262

                                                            Mon-Sat: 6:00am - 10:00pm

                                                            Sun: 7:00am - 8:00pm