#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(413)775-5602

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

264 Mohawk Trail - Rt 2

Greenfield, MA 01301

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 618 reviews
96%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (618)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 618 reviews
very helpful and very nice yes the store was clean
very helpful and very nice yes the store was clean
by
  • Verified Purchase
  • Recommended
Some very knowledgeable people at this location. Mark in with lumber and construction.
Some very knowledgeable people at this location. Mark in with lumber and construction.
by
  • Verified Purchase
  • Recommended
Excellent
Excellent
by
  • Verified Purchase
  • Recommended
Everyone was particularly nice to me this last visit.
Everyone was particularly nice to me this last visit.
by
  • Verified Purchase
  • Recommended
convenient location. friendly people
convenient location. friendly people
by
  • Verified Purchase
  • Recommended
Smart, friendly staff. Covered loading area.
Smart, friendly staff. Covered loading area.
by
  • Verified Purchase
  • Recommended
always have what I need and if not they can call around to other stores to get what I need employ...
always have what I need and if not they can call around to other stores to get what I need employees are helpful and my only dislike is when they close isles to stock or for other purposes
by
  • Verified Purchase
  • Recommended
Potential Shoppers- I can't say enough about my experience at this Home Depot this afternoon. I w...
Potential Shoppers- I can't say enough about my experience at this Home Depot this afternoon. I was assisted by the Outdoor Department Manager, Peter, and the General Manager, Joe. I had been hunting for weeks at a number of other stores for a particular barbeque grill. With great wit and patience, Peter and Joe helped me locate the grill, as their inventory system was showing 4 in stock and they were nowhere to be found. It turns out they were on the delivery truck at the loading dock. They got the grill off the truck and loaded it into my car. Other purchases in the same visit included a substantial Coleman cooler, a rose, ornamental perennial, paper products and pest control products (rest assured, not Round-Up or any Monsanto products!). Fantastic service from the moment I walked in the door. The experience was so impressive that I felt as though I made friends during my visit. Don't hesitate to shop at this store and please be sure to seek out Peter and Joe. Supporting staff were Rose, Jody and Tina.
by
    • Recommended
    Very attention
    Very attention
    by
    • Verified Purchase
    • Recommended
    I shop there all the time. I find everything I am looking for when I do and the employees are ve...
    I shop there all the time. I find everything I am looking for when I do and the employees are very helpful
    by
    • Verified Purchase
    • Recommended
    Was in and out in short time for the item I needed. Especially enjoyed friendly and helpful, Cla...
    Was in and out in short time for the item I needed. Especially enjoyed friendly and helpful, Claire at the cash out.
    by
    • Verified Purchase
    • Recommended
    This is a good store, neat, not a long wait to check out
    This is a good store, neat, not a long wait to check out
    by
    • Verified Purchase
    • Recommended
    Store is a great size --not too big ---but seems to have everything. Staff well trained and frien...
    Store is a great size --not too big ---but seems to have everything. Staff well trained and friendly. Very female friendly opposed to most Home Depots. I never had to lift, haul or reach for a thing. Check out was friendly and everyone on the staff is willing to help out as a team--management is doing something right here--whereby other Home Depots in California are such a nightmare. This store is a gem.
    by
    • Verified Purchase
    • Recommended
    Best Home Depot in the system
    Best Home Depot in the system
    by
    • Verified Purchase
    • Recommended
    I live in New Hampshire and yet the Home Depot in Keene, NH will never get my business. They hav...
    I live in New Hampshire and yet the Home Depot in Keene, NH will never get my business. They have yet to provide any type of "customer service". The Greenfield store, yet smaller continues to provide personal customer services most every time I shop there and for that, it is MY store.
    by
    • Verified Purchase
    • Recommended
    Well stocked with trees and plants
    Well stocked with trees and plants
    by
    • Verified Purchase
    • Recommended
    Emma was my cashier and she was awesome. Friendly and professional all wrapped into one. NEVER le...
    Emma was my cashier and she was awesome. Friendly and professional all wrapped into one. NEVER let Emma leave. Customers will not be happy
    by
    • Verified Purchase
    • Recommended
    If you want a Home Depot where the employees will go out of their way to help you and stay with ...
    If you want a Home Depot where the employees will go out of their way to help you and stay with you while one shops the whole store----then please go to this store. I am a Designer/Contractor from California and just dread going into some the Southern California Home Depots since I can never get any help. This store is a dream. Whatever department you are shopping in there no doubt will be an employee who is well versed in that area or maybe even owned their own business related to that particular field.
    by
    • Verified Purchase
    • Recommended
    Employees are always friendly. Just wish the store had more products.
    Employees are always friendly. Just wish the store had more products.
    by
    • Verified Purchase
    • Recommended
    The store is great and helpful.
    The store is great and helpful.
    by
    • Verified Purchase
    • Recommended
    I JUST LOVE HOME DEPOT....
    I JUST LOVE HOME DEPOT....
    by
    • Verified Purchase
    • Recommended
    I had two cashiers help me recently, both were excellent. Their names are Robert and Deborah. Tha...
    I had two cashiers help me recently, both were excellent. Their names are Robert and Deborah. Thankyou
    by
    • Verified Purchase
    • Recommended
    Home Depot and their associates treat us professionally, pleasantly, and are very knowledgeable i...
    Home Depot and their associates treat us professionally, pleasantly, and are very knowledgeable in helping us with our purchases.
    by
    • Verified Purchase
    • Recommended
    The employees at the Greenfield Ma store are extremely friendly and helpful. There is always so...
    The employees at the Greenfield Ma store are extremely friendly and helpful. There is always someone readily available to help me find a item and to answer questions.
    by
    • Verified Purchase
    • Recommended
    I have found the Greenfield Home Depot store to be 1) always well stocked, 2) the employees are a...
    I have found the Greenfield Home Depot store to be 1) always well stocked, 2) the employees are always knowledgeable about where the inventory is in the store 3) the employees are always helpful about how to efficiently use the products 4) all of the employees are always friendly 5) the store is always maintained in a clean and orderly and neat way.
    by
    • Verified Purchase
    • Recommended
    Not the biggest Home Depot, but the best staff that I've seen. Clean, really relaxed & friendly. ...
    Not the biggest Home Depot, but the best staff that I've seen. Clean, really relaxed & friendly. They treat non-professional contractors well, and don't make you feel stupid when you admit you don't know what your were doing when you started that home project. They let my well behaved little Rat Terrier, TinTin come in with me!!!
    by
    • Verified Purchase
    • Recommended
    The Greenfield Ma Home Depot Store , is Highly recommended . All the employees go above an beyond...
    The Greenfield Ma Home Depot Store , is Highly recommended . All the employees go above an beyond to help all the customers out an assist in making sure we find and get what we need .
    by
    • Verified Purchase
    • Recommended
    Home Depot should pattern their employees behavior nationwide after this store - employees are ...
    Home Depot should pattern their employees behavior nationwide after this store - employees are friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    Melissa at the service desk was very friendly and helped out with my overall visit at this Home D...
    Melissa at the service desk was very friendly and helped out with my overall visit at this Home Depot
    by
    • Verified Purchase
    • Recommended
    Very nice staff. Very helpful
    Very nice staff. Very helpful
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 618 reviews

    Nearby Stores

    Find Another Store

    350 Russell Street

    Hadley, MA 01035

    16.02 mi

    Tool & Truck Rental

    Pro Service Desk

    (413)587-7812

    Mon-Sat: 6:00am - 9:00pm

    Sun: 8:00am - 8:00pm

    655 Memorial Dr

    Chicopee, MA 01020

    28.42 mi

    Tool & Truck Rental

    (413)593-7009

    Pro Service Desk

    (413)593-7003

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    22 Ash Brook Rd

    Keene, NH 03431

    28.82 mi

    Tool & Truck Rental

    (603)355-2168

    Pro Service Desk

    (603)355-2162

    Mon-Sat: 6:00am - 9:00pm

    Sun: 8:00am - 8:00pm