#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(713)454-6503

Tool & Truck Rental

(713)454-6510

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6810 Gulf Freeway

Houston, TX 77087

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 356 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (356)
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Showing 1-30 of 356 reviews
Home Depot always has items needed, if not ordering is easy.
Home Depot always has items needed, if not ordering is easy.
by
  • Verified Purchase
  • Recommended
Great location, many shoppers, but able to get in and out quickly. Employees and cashiers are cou...
Great location, many shoppers, but able to get in and out quickly. Employees and cashiers are courteous and helpful. Manager is always available to answer questions that employees can't. Over all good shopping experience, Able to find items quickly, Able to make goof use of product purchased
by
  • Verified Purchase
  • Recommended
I love shopping at home depot because I can usually find what I am looking for and the prices are...
I love shopping at home depot because I can usually find what I am looking for and the prices are lower than other like stores. When I need to ask a question about a product usually, there is a friendly sales person to ask and they have always knew about the product I am asking about. Great checkout experience. Even when the checkout lanes are full it usually moves smooth and fast.
by
  • Verified Purchase
  • Recommended
Goldie the manager has the greatest customer service, even with a disgruntled security guard, Gol...
Goldie the manager has the greatest customer service, even with a disgruntled security guard, Goldie knows how ensure customers come back to the store.
by
  • Verified Purchase
  • Recommended
My visit to Home Depot was great. Ms Dolores in the microwave area was very professional in help...
My visit to Home Depot was great. Ms Dolores in the microwave area was very professional in helping me to get the microwave I wanted. I was in and out of there in no time. Great customer service.
by
  • Verified Purchase
  • Recommended
The store is always stocked with the merchandise I need. Lorin is always willing to help me when ...
The store is always stocked with the merchandise I need. Lorin is always willing to help me when I need to find something and she always happy to lend a hand. Great customer service. I love shopping here compared to other home depot store.
by
  • Verified Purchase
  • Recommended
Even i still shop at this store, employees do not help much, specially at the Lumber area when i ...
Even i still shop at this store, employees do not help much, specially at the Lumber area when i am buying lots of quantities, i either have to wait from 45 minutes to 1 and half to get the help from employees and have my truck or trailer loaded, i have to do it myself if i want to have it done quick, not a very pleasant experience.
by
  • Verified Purchase
Thanks again
Thanks again
by
  • Verified Purchase
  • Recommended
Great folks, friendly faces, and extremely helpful in locating items. My favorite home depot store.
Great folks, friendly faces, and extremely helpful in locating items. My favorite home depot store.
by
  • Verified Purchase
  • Recommended
lorin is a great cashier very friendly and she always has a positive attitude and is willing to h...
lorin is a great cashier very friendly and she always has a positive attitude and is willing to help in anyway. Keep up the good work!!! Most of the staff there as well helps me to get in and out so great support from the staff as as well.I love coming to this Home depot compared to others closer to me.
by
  • Verified Purchase
  • Recommended
This store even at the high volume of customers is still able to provide good customer service. ...
This store even at the high volume of customers is still able to provide good customer service. They are knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
Neat store and good customer service.
This store was clean. Easy to find items and great inventory. Alexis from garden helped me to find what I needed. She seemed knowledgeable in the wasp and hornet section. Will definitely visit this store again. Thank you Alexis
by
    The store was clean and products were easy to find. Store associates were extremely helpful.
    The store was clean and products were easy to find. Store associates were extremely helpful.
    by
    • Verified Purchase
    • Recommended
    Excellent customer service, people there are nice and extremely helpful.
    Excellent customer service, people there are nice and extremely helpful.
    by
    • Verified Purchase
    • Recommended
    All Home Depot's are dirty and cluttered, but this one is a hogpen!
    All Home Depot's are dirty and cluttered, but this one is a hogpen!
    by
    • Verified Purchase
    This store's staff is always rude and no where to be found when I've needed to find an item. So ...
    This store's staff is always rude and no where to be found when I've needed to find an item. So I've made it a point to learn where things are to help myself. It is well worth it to me to drive miles to another store just because I've never encountered the lack of service or rude cashiers like I do here. I only go there because it's close when I desperately need something quick and check out at self checkout ALWAYS. I buy all my major appliances and large purchases far away - even if I have to pay extra. I rate Fair because they do have the products I use in stock; however, their customer service is Horrible!
    by
    • Verified Purchase
    Nancy assisted me in my painting decision. She asked me questions and offered suggestions based o...
    Nancy assisted me in my painting decision. She asked me questions and offered suggestions based off of my needs and what I was looking for! Excellent service experience, which is usually hard to find at times.
    by
    • Verified Purchase
    • Recommended
    Employees were very helpful! Store was very clean and organized.
    Employees were very helpful! Store was very clean and organized.
    by
    • Verified Purchase
    • Recommended
    Awesome Service
    Delores was extremely helpful and friendly. She immediately got me the products I needed and helped me load them on a cart she went to retrieve for me.
    by
      • Recommended
      Awesome visit
      Thank you for your time and effort into making this an awesome experience Leaira, you're awesome
      by
        • Recommended
        Good people, Fast exit.
        I enjoy trips to my local Home Depot, because of the friendly, fast service and the tools needed to complete any project. The last thing you remember about a store experience is the cashier. The cashier that stands out is Leaira. She's very warm, friendly, and fast. Keep up the great work!
        by
          • Recommended
          Lack of employee assistance with items in stock.
          Lack of employee assistance with items in stock.
          by
          • Verified Purchase
          If you need above and beyond service during a busy day at this location ask for Tony in flooring....
          If you need above and beyond service during a busy day at this location ask for Tony in flooring. He will show you what customer services is all about.
          by
          • Verified Purchase
          • Recommended
          Nancy the Paint Clerk was extremely helpful. Every time I go to this store, there are a lot of p...
          Nancy the Paint Clerk was extremely helpful. Every time I go to this store, there are a lot of people willing to help.
          by
          • Verified Purchase
          • Recommended
          It's a nice, friendly store, and there are always plenty of illegals looking for odd jobs out in ...
          It's a nice, friendly store, and there are always plenty of illegals looking for odd jobs out in the parking lot
          by
          • Verified Purchase
          • Recommended
          This is very busy store but you can get all that you need at this location.
          This is very busy store but you can get all that you need at this location.
          by
          • Verified Purchase
          David in the Lumber Department was very helpful and knowledgeable. I'm glad he was about to take ...
          David in the Lumber Department was very helpful and knowledgeable. I'm glad he was about to take his time to assist me when I needed the help. Whenever I go to this location I look forward to speak to him because I trust his experenice and recommendations
          by
          • Verified Purchase
          • Recommended
          The cashier was very helpful Lorin was very great customer service .
          The cashier was very helpful Lorin was very great customer service .
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Luis and the regular team at the ProDesk are very helpful. In the nearly half decade I have been ...
          Luis and the regular team at the ProDesk are very helpful. In the nearly half decade I have been frequenting this store they have been helpful. We are all on firstname basis. They recognize me and I recognize them and whether I am emailing a purchase or going into the store they get me what I need or find it for me. They are professional and understand that time is something that I do not have the luxury of and always help speed me through.
          by
          • Verified Purchase
          • Recommended
          This is a very busy store,The Home Depot on steriods, I call it, and I respect the diligence and ...
          This is a very busy store,The Home Depot on steriods, I call it, and I respect the diligence and drive of the employees I have encountered. I have seen big loads of products, especially lumber and floor products move out the door and loaded onto trailers/trucks with the utmost professionalism with the lifts. I have not seen this much product movement in other stores. It must be the persistence of these employees that keeps the steady flow that I have witnessed
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 356 reviews

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