Reviews for Inver Grove Heights #2843

I made 4 trips to this store. Each time Gena Stillday waited on me. Gena was absolutely wonderful helping me pick out pleated blinds and vertical blinds. Very patient and knowledgeable. I really appreciate all the time she spent with me until we came up with the most beautiful outcome. I cant wait until the blinds are installed. Gena is a wonderful employee. I also, had a very good experience and help from Sylvania with the delivery and installation. Thanks to both.

I've purchased a new home recently so I've buying and ordering all kinds of new interior lights, yard equipment, and more. Pickup service is easy and no hassles ever. When I've had to make a return there's been issues but not with the store employees (Phoebe rocks)! Phoebe has came to my rescue when a vendor preferred a home shipment return on a lawnmower, helped me return water collection barrels with no boxes because they were delivered in a down pour (new gutters mean reluctance to cut them up), and just observing her train other staff on occasion. This is my go to store and Joe in Plumbing/Electrical is another shining example of Mr. Helpful at your service.

If you want great customer service and a great selection of products, Home Depot in West St Paul is the first, and usually only, place to shop.

Terrible customer service. I either get ignored or, as in today, literally laughed at. They never have what I need in stock, if they do, it’s in a mis-labeled section.

Great locations. Friendly staff. Tons of items to pick and choose. The line was fast and didn't have to wait too long in line.

I walked into this store like a Deer in the headlights about to take on a plumbing job, mind you I have zero experience doing ANY kind of plumbing. I went to the plumbing isle where I was immediately greeted and asked if I needed help. I told him the situation, explained I have no idea what I’m doing and so on. Wally, the associate in plumbing literally walked me through the process. He took his time and didn’t rush me out. He made sure I had everything I needed to save me trips back and forth, and even drew me a detailed diagram of the “fix”. He was spot on with parts, steps I needed to take , and his diagram. I was able to painlessly fix the issue, saving me the cost to hire a plumber. I’m extremely grateful! Other associates where very friendly as well. Overall, A++ experience

Mark was very helpful and friendly

nice people, but wish moving supplie were more closely located together.

I have always had good experiences shopping at this Home Depot. They almost always have what I need unless its been sold out. Employees are friendly and they leave me be unless I ask for assistance which is my preference. Store is always clean to me.

store was well staffed and organized. Staff was ready to help.around every corner and knowledgeable to boot. Thank you.

MARK AND BOB IN THE GARDEN CENTER WERE FRIENDLY AND HELPFUL. AND THEN FERGHAL IN THE PARKING LOT SAW THAT I WAS STRUGGLING TO LOAD MY PURCHASE AND OFFERED TO HELP. FANTASTIC CUSTOMER SERVICE!! GREAT STORE!

Great service and knowledge.

We purchased a new condo close to this location. We have been in the store 3-4 times in the past month as we are remodeling. Bought washer/dryer, Kim's awesome! Purchased Pergo outlast applewood flooring. So very beautiful, however, I ordered the base shoe that had to be purchased online and was delivered to my home. It was a total negative, doesn't come close to the beautiful flooring, the color match is way off. Returned the base shoe and purchased pre stained oak base shoe that is a perfect match for a quarter of the price. Overall very happy with Home Depot. Shopping for appliances soon...

I visit this store about once a month. Employees are friendly and helpful.

Great Employees. Their team is kind, knowledgeable and helpful. Store was a little cluttered with stock.

Clean store, friendly employees. Went out of their way to help me.

I was pleased with the variety and stocked items. Due to COVID the supply in-stock appliances was limited. We were shopping for a new range and was told supply is limited due to shipping issues.

All of the staff were very kind and helpful, this is a great store!

Horrible customer service this morning. Was handed off to 5 employees before I was able to get 1 of the items I came for. First employee told me she didn't know where the item was and walked away, 2nd employee sent me on a wild goose chase, third employee wasn't a direct employee of Home Depot but was the most helpful. I was handed off to 2 more employees before I finally got what I needed. Never could find anyone to help me find a 2nd item I was after. Some other company will be happy to take my money and have my business.

Clean, easy to find items and employees are very helpful

The store was very organized and clean. A store employee was very easy to find, because they are stationed everywhere throughout the huge store. The gentleman employee asked what I needed, entered the information into his phone and it guided us directly to where the item that I needed was located. He showed to me the various choices of product brands and gave me exactly what I came to the store to purchase. The checkout was great too! The lady cashier scanned all my items that I wanted to purchase and even helped me enter for a store card. She was very kind and curious while doing so. I will tell more people about this great shopping experience and will definitely return to this store for any building needs here in the future. Thanks!

Shop here all the time for my projects - friendly staff and well stocked - my go to spot.

Excellent service performed by Davin and Amanda. They take time to help and guide you with any DIY projects. Couldn’t thank em enough for their excellent customer service.

Savannah in the flooring department was very helpful and knowledgeable. If it wasn’t for her help, I probably would have purchased my carpet elsewhere.

The store is well stocked with tools, materials and very helpful employees.

Incredibly great staff who are so outgoing, helpful, and friendly. The store is so clean!

Just wanted to say what a great bunch of people that work there ,my cashier was a young man named tyler and he was great...keep up the great work guys

Recently purchased our kitchen cabinets from here. Working with Karen made the process simple and exciting. Would recommend working with her to anyone I know!

Samya in the paint department was very knowledgable and friendly!

I always feel like a special customer when I come here. I can't wait to visit again!