#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(480)898-4302

Tool & Truck Rental

(480)898-4308

Store Hours

Mon-Sat:
5:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

853 N Dobson Road

Mesa, AZ 85201

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.8 out of 656 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (656)
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Showing 1-30 of 656 reviews
Sharon is the best cashier
Sharon Had a great customer service!!!
by
    • Recommended
    Friendly Helpful employees
    I bought paint for my house. Didn’t really know what I needed. Hunter in Paint Dept was super helpful. He really put the customer needs first and that is so appreciated nowadays!
    by
      • Recommended
      Sharon is a star Associate!
      Every time I visit this location, Sharon greets me with a smile and great service!
      by
        • Recommended
        Customer service
        Sharon was AMAZING!!!!
        by
          • Recommended
          Good service
          Sharon and Susan service very good and very friendly… I love ❤️
          by
            • Recommended
            Very friendly staff!
            I frequent this location and the staff is very friendly. Sharon, a cashier, always have a smile on her face.
            by
              • Recommended
              Excellent Customer service
              Came to return a couple of items and purchase some others, returns line moved fast and the returns associate Sharon even offered me a cold bottled water.
              by
                • Recommended
                Cluttered isles unhelpful employees
                Terrible Home Depot . I’ll drive an extra 10 miles to go the next closest one . Isles were cluttered , couldn’t fit a cart let alone any wood down them employees were rude and seemed lost . Like zombies
                by
                  Cashier
                  Even though she was having a bad day, she smiled and took care of my order. Very happily, friendly and efficiently. Her name is Tammy Duncan. Please congratulate her on such excellent customer service she provided.
                  by
                    very good service and friendly employees
                    Good service and friendly employees, who are willing to help, go through the store to help you find things, and normally very informative.
                    by
                      • Recommended
                      Excellent staff
                      We shopped today at our local Home Depot Store. We had such an outstanding experience in the paint dept. With the associate Rafael. He was so professional, friendly and experienced. I highly recommend you shop at this local Home Depot Store. Ay Review Riew
                      by
                        • Recommended
                        Good employees
                        Young lady paged for someone to help in garden and he came. Yea!
                        by
                        • DIY
                        • Recommended
                        beginner friendly for gardening!!!
                        a month ago i bought my first outside plants! david helped me pick them and repot them at the store!!! He was incredibly helpful and kind! when i asked if they were all cat friendly he looked it up for me instead of telling me i don’t know, i really appreciated that! today i went in to get more plants and again he was so helpful and friendly!!! Any questions i have about gardening they always get answered in the most knowledgeable way! I would also like to thank the super nice lady, [i didn’t catch her name:(] she was equally as friendly and super knowledgeable! i love the garden section here!!!! this hobby helps me loose stress and i appreciate always being treated with kindness by every staff member! awesome job guys ! thank you all❤️
                        by
                          • Recommended
                          Employees
                          Not only were the employees excellent, and the cashiers great as far as friendliness and helpfulness goes but the products in the materials were better than I expected. As far as the quality goes like everywhere else the prices are a little bit too high, compared to what they were before Covid, but I guess everybody needs to make a dollar maybe not three dollars but a little bit more it’s understandable but I enjoyed my shopping experience with Home Depot and I will return for more products
                          by
                            The Installation Cost I was charged for a water heater was excessive
                            I purchased a new water heater and made arrangements to have a Home Depot affiliated service provider install the water heater. Parker & Sons charged me over $740 for less than 2 hours of work. Their installation service cost more than the water heater itself. Do not make arrangements for installation of your water heater. Home Depot and Parker 7 Sons charge exorbitant prices for basic plumbing/installation services.
                            by
                              good customer service
                              One of the best locations
                              by
                                • Recommended
                                Tool, lsle
                                I see another stores how you’ve opened up the isles in the tool bin area I would like to see this done at superstition it’s really convenient
                                by
                                  Crap Customer service
                                  Employees Don't care to help
                                  by
                                    Good customer service
                                    Great help from Anya
                                    by
                                      • Recommended
                                      Worst Home Depot Ever!
                                      This store has terrible customer service every time. I will travel extra miles to avoid this location.
                                      by
                                        Customer satisfaction
                                        Paint department. Outstanding employee, whose name is Raphael. He spent a considerable time to help and teach me,. I needed wood filler and, an exact varnish to match my 180 year old antique Armoire. So thankful.
                                        by
                                          • Recommended
                                          Excellent customer service
                                          Quick and easy shopping. Friendly and courteous service. Overall excellent service.
                                          by
                                          • DIY
                                          Misty made my night
                                          I came in looking for The MILWAUKEE Fog-Free Safety Glasses Model Number - 48-73-2012 however they weren’t in stock. I ended up getting the next best thing, when checking out Misty was really sweet to me and that was enough for me to take the time out of my night to write this review.
                                          by
                                            • Recommended
                                            Employees
                                            Becky in tools and Ace are wonderful employees. I've dealt with many times. I wish Anna was on the floor again. She is the best Dodson homedepot has
                                            by
                                              • Recommended
                                              Going above and beyound,
                                              Last year during Covid lock down, I had a friend that brought her foot and I was responsible for transporting her to doctor visits, xrays, exceterae. I was 88 years old and pretty healthy but I needed to get a ramp made for her front door so I did not need to lift her up over the threshold. David in lumber was so gracious to make a small ramp to help me in my caring for my friend. I very much appreaciated his help during this stressfull time For this reason I always go to Home Depot when I need something they have.
                                              by
                                                Great store
                                                This store is always clean and customer service is always polite and friendly!
                                                by
                                                  • Recommended
                                                  Very friendly cashier
                                                  I bought more than 1,500. Worth of plywood great quality very friendly people I needed assistance help camed right away, most friendly cashier ever come across in the valley Elena she was very helpful she answered me all my questions I had. I’m very happy with the service
                                                  by
                                                    • Recommended
                                                    Excellent employees at this store!
                                                    We were looking to buy a swamp cooler and had a bad experience at a competitor home improvement store. Tim, the employee who handles plumbing in this store, was very knowledgeable answering all of our questions without hesitation. Listed to our concerns and was very well spoken and friendly. He made the shopping experience so easy after having a such bad experience elsewhere. Happy to know we can come back to this store and receive such great service!!
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      Had never been helped with everything I was looking for in such a customer friendly atmosphere. Didn't have to look for help, I was asked if I could use help. Throughout the shopping experience the time, kindness and patience of employees was astounding. Thank you
                                                      by
                                                        • Recommended
                                                        Warranty claim, no problem!
                                                        My waterheater deceided to give up. The crew I dealt with was very accommodating. Lannette, David and Nancy made the process painless.
                                                        by
                                                          • Recommended
                                                          Showing 1-30 of 656 reviews

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