Rated 4.5 out of 5 by 164
Rated 5.0 out of 5.0 by LK Great location, standout retail business!
This store is always clean (organizationally and janitorially). I frequent this location and have always received stellar service. Whether I seek assistance or not, I am asked on every visit if I need help with anything. When I have sought assistance, I was always helped by somebody friendly and knowledgable, regardless of if that employee was stationed in the "section" in which I needed the help. If the employee assisting me does not have the expertise I seek, he or she ALWAYS walks with me to find another person who does. I am never told to "look in the ___" section or to "try aisle ___," as with other businesses. Whether this is a Home Depot-wide culture or if this is unique to this store, I appreciate it and it has earned my loyalty, even though I have two other "home improvement" (Lowe's and Ace Hardware) closer to my home.
August 27, 2016
Rated 1.0 out of 5.0 by Soho Don't Look for Assistance At This Store
After going to customer service 2-times to have an employee assist me in lighting and no one showed up on a slow Wednesday afternoon, I asked for the manager on duty at the customer service desk. You would think that the same associate who paged for help to assist would be some what apologetic but not the case.
This experience at this location was HORRIBLE. I would shop at Sidney Marcus location in the future. I stopped at this one cause I had to make other stops in this locale. Sidney Marcus associates are much more helpful. The Ponce location sucked.
August 10, 2016
Rated 5.0 out of 5.0 by Blue Awesome store and great customer service!
Very professional and friendly, especially Donald and Narisha
August 23, 2016
Rated 5.0 out of 5.0 by Blue Great Store and convenient too
Tara was awesome in the tile department; very knowledgeable. Her expertise was greatly appreciated.
August 23, 2016
Rated 5.0 out of 5.0 by Kroy Great service
Danny in gardening is great. Everytime I visit the store i receive excellent customer service
August 16, 2016
Rated 5.0 out of 5.0 by zellee Good store with friendly and helpful staff.
the paint department was very helpful and friendly.
August 11, 2016
Rated 5.0 out of 5.0 by Handson A friendly and convenient store let have fun at the Home Depot.
A good sales staff clean and well stock inventory and the people are ready to assist. Thanks again Home Depot.
August 4, 2016
Rated 4.0 out of 5.0 by smnole1 NEW Apartment
Found every item I needed even if I did not want to hear the answer
August 3, 2016