#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(757)459-9411

Tool & Truck Rental

(757)459-9400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1261 N Military Hwy

Norfolk, VA 23502

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 911 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (911)
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Showing 1-30 of 911 reviews
Thank you to Rick, Chandler and Steve who dedicated 30 minutes of their time to help me get what ...
Thank you to Rick, Chandler and Steve who dedicated 30 minutes of their time to help me get what I needed tonight! I really appreciate all you guys did for me! Highly recommend this place!
by
  • Verified Purchase
  • Recommended
The store is very clean and every employee was willing and able to assist us as we shopped. They ...
The store is very clean and every employee was willing and able to assist us as we shopped. They were very visible and knew where their products were located. This helped save a lot of time and searching. The cashier, Cynthia, was very friendly and professional. It capped off our shopping experience and made us look forward to the next trip to the store.
by
  • Verified Purchase
  • Recommended
Clean store, helpful floor staff. Shelley and Pamela (gardening) were the consummate professional...
Clean store, helpful floor staff. Shelley and Pamela (gardening) were the consummate professionals - courteous, customer-focused, energetic, & knowledge experts in their department.
by
  • Verified Purchase
  • Recommended
Everyone we have dealt with at this store has been good.
Everyone we have dealt with at this store has been good.
by
  • Verified Purchase
  • Recommended
The staff from entry to exit are friendly, knowledgeable, generous with their time, and above all...
The staff from entry to exit are friendly, knowledgeable, generous with their time, and above all else, are professional. The store is clean, well-stocked, and efficient.
by
  • Verified Purchase
  • Recommended
EVERYTHING WAS GREAT.
EVERYTHING WAS GREAT.
by
  • Verified Purchase
  • Recommended
EVERYTHING WAS 1st RATE AT THIS STORE
EVERYTHING WAS 1st RATE AT THIS STORE
by
  • Verified Purchase
  • Recommended
VERY neat and organized store!
VERY neat and organized store!
by
  • Verified Purchase
  • Recommended
Good store. Employees are helpful and most are very knowledgeable. They seem to want to help make...
Good store. Employees are helpful and most are very knowledgeable. They seem to want to help make a decision that is good for you and not just a quick buck for them.
by
  • Verified Purchase
  • Recommended
Clean and friendly workers
Clean and friendly workers
by
  • Verified Purchase
  • Recommended
Great Work
I had an excellent experience in the lumber checkout with Lex she was very friendly and got me out in a timely manner disspite the fact that the line was long she still kept a smile. I enjoyed our conversation and definitely will be shopping at this store in the future.
by
    The employees are always very friendly and helpful at this store. The store is clean and free of ...
    The employees are always very friendly and helpful at this store. The store is clean and free of clutter.
    by
    • Verified Purchase
    • Recommended
    Great customer service
    Great customer service
    by
    • Verified Purchase
    • Recommended
    Stephanie in Customer Service is one of the most helpful and professional representatives I have ...
    Stephanie in Customer Service is one of the most helpful and professional representatives I have ever dealt with. She was even able to provide the "bad news" in a way that quickly lowered my frustration. I will continue to shop her simply from my short interaction with this excellent employee.
    by
    • Verified Purchase
    • Recommended
    OUTSTANDING HELP FROM EMPLOYEES...NICE SMILE ON FACES OF EMPLOYEES..
    OUTSTANDING HELP FROM EMPLOYEES...NICE SMILE ON FACES OF EMPLOYEES..
    by
    • Verified Purchase
    • Recommended
    Team member MATT ANDERSON is the best employee ever! He went above and beyond to make my visit g...
    Team member MATT ANDERSON is the best employee ever! He went above and beyond to make my visit great. Thanks to him and to Home Depot!
    by
    • Verified Purchase
    • Recommended
    Employees are friendly and really helpful.
    Employees are friendly and really helpful.
    by
    • Verified Purchase
    • Recommended
    Terry at tool rental and repair is awesome. He's very professional, knowledgable , very cheerful,...
    Terry at tool rental and repair is awesome. He's very professional, knowledgable , very cheerful, kind and courtesy. My wife and I always have a great experience dealing with him. He's a great asset to your company and this Home Depot location.
    by
    • Verified Purchase
    • Recommended
    Great job
    Store was clean. Very helpful employees. All my questions were answered
    by
      This store is near my home therefore very convenient. 90% of the time the store have what I'm lo...
      This store is near my home therefore very convenient. 90% of the time the store have what I'm looking for. I find the employees too busy or occupied to be friendly. I don't recall a time when I was greeted or asked if I needed assistance when I obviously was looking for a certain item next to an employee who was just ignoring me.
      by
      • Verified Purchase
      • Recommended
      i like this store , and worker were helpful.
      i like this store , and worker were helpful.
      by
      • Verified Purchase
      • Recommended
      We love the garden center here. There's an awesome selection of plants (which of course, varies b...
      We love the garden center here. There's an awesome selection of plants (which of course, varies by shipment), and most are healthy. (I did bring a Crassula home with fungus gnats once, but it was an easy fix. One plant out of probably thirty isn't bad!) The employees here are so kind! There's one employee in the garden center (female, dark hair, 40-50s), who is beyond sweet! She noticed my daughter (3) loves plants and took a few minutes to quiz her and ask her to help pick out a plant for a gift. She made my daughter's day and gave her so much confidence. I wish I would've gotten her name! The cashiers almost always ask if we qualify for the military discount too, which is appreciated because I always feel awkward asking.
      by
      • Verified Purchase
      • Recommended
      Home Depot Military Hwy has always had great customer service. I will pass up a lot of HD to get...
      Home Depot Military Hwy has always had great customer service. I will pass up a lot of HD to get to this one because I know they will always give good customer service.
      by
      • Verified Purchase
      • Recommended
      This is the first time I've found an out-of-stock experience. Typically plenty of stock
      This is the first time I've found an out-of-stock experience. Typically plenty of stock
      by
      • Verified Purchase
      • Recommended
      I AND MY HUSBAND LOVE SHOPPING AT THE HOME DEPOT, WE CAN FIND EVERYTHING WE NEED, FOR DOING WORK ...
      I AND MY HUSBAND LOVE SHOPPING AT THE HOME DEPOT, WE CAN FIND EVERYTHING WE NEED, FOR DOING WORK ONTHE HOME.
      by
      • Verified Purchase
      • Recommended
      Home Depot military highway
      Very courteous and friendly employees who try to get you all the discounts possible and Great sale prices.
      by
        Great place to shop great employees to deal with and if you can't find something just ask and the...
        Great place to shop great employees to deal with and if you can't find something just ask and they will walk you to the location where the item is.
        by
        • Verified Purchase
        • Recommended
        CUSTOMER SERVICE
        This store always offers great customer service! Store is always clean
        by
          1 found this review helpful
          Excellent service
          Excellent service
          by
          • Verified Purchase
          • Recommended
          Store is clean, and very friendly staffs and very convenient where I lived.
          Store is clean, and very friendly staffs and very convenient where I lived.
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 911 reviews

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