#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(860)367-9602

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1932 Norwich-new London Tpke

Uncasville, CT 06382

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 361 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (361)
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Showing 1-30 of 361 reviews
The customer service at this store is always amazing. Makes shopping for needed items easy and s...
The customer service at this store is always amazing. Makes shopping for needed items easy and stressless. Thanks everyone at Home Depot Uncasville.
by
  • Verified Purchase
  • Recommended
Extreme customer service
Need any help see Tom for milwork. He's so helpful. I haven't seen this in retail in a longggg time. Takes time with you and very thorough
by
    • Recommended
    Staff is extremely polite and helpful. The store is very clean.
    Staff is extremely polite and helpful. The store is very clean.
    by
    • Verified Purchase
    • Recommended
    This is one of the BIGGEST STORES IN CUSTOMER SERVICE even though it may not the largest in size ...
    This is one of the BIGGEST STORES IN CUSTOMER SERVICE even though it may not the largest in size or selection. From the time you pass by the service desk with Sheila and other great staff members, through the aisles filled with eager, attentive, and knowledgeable associates such as Elizabeth, to the cashiers too numerous to name (even at the "self service" checkouts), this Home Depot comes the closest to the best attributes of the local hardware store atmosphere we appreciate and look forward to.
    by
    • Recommended
    Great custumer service!!!
    Thank you Shaylene and Debbie for all your help!!!
    by
      • Recommended
      A great shopping experience in all departments Mark the Pro Loader is awesome ! If you have to dr...
      A great shopping experience in all departments Mark the Pro Loader is awesome ! If you have to drive a little further its worth shopping in Montville . Thanks to great bunch of associates
      by
      • Verified Purchase
      • Recommended
      Special order doors
      Tom is the BEST!! Very pleasant experience ordering doors
      by
        • Recommended
        Great customer service
        From entering the store, associates were helpful and friendly. We needed assistance with a garage door purchase. Todd was EXTREMELY friendly, helpful and patient. Very impressive!!
        by
          • Recommended
          The head cashier Sue needs a new attitude but Todd and Tom from mill work need a raise. I spend a...
          The head cashier Sue needs a new attitude but Todd and Tom from mill work need a raise. I spend a ton of money at this store every year as a contractor (200-300K) and they went above anything they need too to make my orders easy, pleasant and cost efficient. Sue on the other hand thinks that she is gods gift to the world. I have dealt with her a few times and shes is always rude and stuck up. I don't think she is a good face for the company and sadly she is the reason I started to travel to other stores. I would rather spend more money than to deal with someone who doesn't like their job or company. I hope Somebody reads this review and understands Im a very patient and caring person, but something needs to be sad to her. Please give Todd and Tom My best and I hope them great success in the company!
          by
          • Verified Purchase
          • Recommended
          Always clean and amazing very friendly staff. Satisfying selection, staff always willing to walk...
          Always clean and amazing very friendly staff. Satisfying selection, staff always willing to walk us to the item we need.
          by
          • Verified Purchase
          • Recommended
          Doors & Paint
          Great customerservice from the folks in doors and paint. Danny and Harold were awesome as were the two in the Paint dept. Removed one star for the store rating just due to staffing numbers. Both depts are constantly busy and the staff bust their behinds to help everyone quickly but it takes awhile to get what you need
          by
            • Recommended
            The store is always clean and the employees are very helpful. New products I like to take my time...
            The store is always clean and the employees are very helpful. New products I like to take my time to look at and plan for future purchases
            by
            • Verified Purchase
            • Recommended
            Always clean, always well stocked, employees are always extremely helpful! Other stores in the ar...
            Always clean, always well stocked, employees are always extremely helpful! Other stores in the area could take the lead of HD #6234.
            by
            • Verified Purchase
            • Recommended
            This Home Depot has the best customer service in Southeast Connecticut. The staff is superb. Shar...
            This Home Depot has the best customer service in Southeast Connecticut. The staff is superb. Sharon and Jim in the paint department we friendly and knowledgeable. They made our experience so enjoyable.
            by
            • Verified Purchase
            • Recommended
            I inadvertently left my tablet at the Customer service desk. I called this store after hours and...
            I inadvertently left my tablet at the Customer service desk. I called this store after hours and the call was answered by Security! He found this tablet and secured it for my retrieval the following day. The next day, my tablet had been secured in the store safe...Totally impressed.
            by
            • Verified Purchase
            • DIY
            • Recommended
            Nice clean store. I received good help from an associate when selecting a door to purchase. I jus...
            Nice clean store. I received good help from an associate when selecting a door to purchase. I just wish that Home Depot concentrated on offering more Made in America products. Too much product from China.
            by
            • Verified Purchase
            • Recommended
            Its one of the better Home Depots. Easy Parking. Get in and get out quick. Most Employees are ver...
            Its one of the better Home Depots. Easy Parking. Get in and get out quick. Most Employees are very helpful
            by
            • Verified Purchase
            • Recommended
            Had no problems
            Had no problems
            by
            • Verified Purchase
            • Recommended
            I walked in the store looking for counter tops and walked away very very happy! If you are lookin...
            I walked in the store looking for counter tops and walked away very very happy! If you are looking for kitchen cabinets , counter tops accessories etc. Teddy is who you want to talk to. He is very nice and knowledgeable in and out!
            by
            • Verified Purchase
            • Recommended
            I enjoy shopping at Home Depot. They always seem to have just what I am looking for. Also, I have...
            I enjoy shopping at Home Depot. They always seem to have just what I am looking for. Also, I have purchased things that I did not intend to buy just because it was on sale. Great place to shop. If you are not happy with the person helping you then seek another person for help.
            by
            • Verified Purchase
            • Recommended
            The pro desk is great, it makes the job that much easier.
            The pro desk is great, it makes the job that much easier.
            by
            • Verified Purchase
            • Recommended
            The store is always well kept (super clean and organized) and it's very easy to find; Mostly, the...
            The store is always well kept (super clean and organized) and it's very easy to find; Mostly, the customer service at this Home Depot is outstanding. I truly love this store!
            by
            • Verified Purchase
            • Recommended
            We shop here often as it is in a very convenient location, the employees are always very helpful,...
            We shop here often as it is in a very convenient location, the employees are always very helpful, knowledgeable and very courteous. The store in general is very clean and always well stocked.
            by
            • Verified Purchase
            • Recommended
            The store is very clean and well organized. The employees are helpful and friendly!
            The store is very clean and well organized. The employees are helpful and friendly!
            by
            • Verified Purchase
            • Recommended
            Every employee I've spoken with is helpful and happy to help. I've always enjoyed the service I ...
            Every employee I've spoken with is helpful and happy to help. I've always enjoyed the service I get when I come here. They bend over backwards to make this a successful and quick chore, and their attitudes are friendly and efficient. This store is a great place to get the help I need, and I always leave satisfied and pleased with the way the transactions are so easy.
            by
            • Verified Purchase
            • Recommended
            Friendly employees always looking for ways to assist you. You never have to look very far to fin...
            Friendly employees always looking for ways to assist you. You never have to look very far to find someone to help. Despite being busy, they are very pleasant.
            by
            • Verified Purchase
            • Recommended
            the store was clean and well stocked.
            the store was clean and well stocked.
            by
            • Verified Purchase
            • Recommended
            I was very pleased that the paint department was able to help fix a color of paint I purchased ...
            I was very pleased that the paint department was able to help fix a color of paint I purchased that was not quite what I expected just by lighting the paint. I have dealt with several store employees who have been very helpful in my tasks to pick out paint which was not an easy tasks for me. They took the time to show me how the machine works in regards to selecting the right color for the right room and how important it is to factor in how much light is in the room really makes a difference.
            by
            • Verified Purchase
            • Recommended
            Great store experience
            Young associate named Mike in appliances went above and beyond helping a customer. He went out of his way to find the product we were looking for and made sure when he found it it was in good shape. Very kind, helpful and courteous. Made shopping a pleasure!
            by
            • Verified Purchase
            • Recommended
            Paint department rocks
            Chris from paint went above and beyond to help me. He was very knowledgeable and patient with me and made my experience very pleasant. I will definitely be going back for my next project.
            by
            • Verified Purchase
            • DIY
            • Recommended
            Showing 1-30 of 361 reviews

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