#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(903)434-7962
Tool & Truck Rental(903)434-7968
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2530 S Jefferson Ave
Mount Pleasant, TX 75455
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Customer Store Reviews

  • 4.7 out of 367 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (367)
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Showing 1-30 of 367 reviews
clueless employees
several employees were clueless about giving us information 2 of them told us they were out next time look what you need yourself don’t trust them they don’t know what they have
by
    Cashier
    Emily it’s really friendly and makes my days better
    by
      • Recommended
      Great time as always
      Got the things I need to finish my shower thank you.
      by
        • Recommended
        Great store !!
        I found some great laundry detergent and fabric softener that I could only find at Home Depot and it works great on all my clothes . And I also buy all my hardware needs at this store .
        by
          • Recommended
          Regular Customer
          This is a great store. If you need any help they are always ready to help.
          by
            • Recommended
            Asked and Got help right away
            Went to look for some breakers and the gentleman I talked to knew exactly where it was and helped me find the correct one.
            by
              • Recommended
              Favorite store
              I go at least once a week to buy things for myself or for my job and every single time the store is clean and get the help that I need
              by
                • Recommended
                Outstanding employees!!!
                I had an exposed pipe at my house that would not shut off at the shut off valve. In a huge crisis moment I went to this Home Depot to try to find some fitting to stop the flow of water and was met with two employees who listened to me and went through step by step what I needed to do and what products I would need to not only solve my problem but solve it on the first try. Jim and Ramon.... Thank you guys!!! Home Depot , you are lucky to have two knowledgeable, caring, and professional people in your store!
                by
                  Outstanding service
                  Courteous, professional, and friendly staff. Well stocked and maintained aisles free from clutter. From the huge parking lot to the back of the store, there was an atmosphere in which I felt welcomed and valued as a customer.
                  by
                    • Recommended
                    Always friendly
                    We go to The Home Depot at least three to four times a month
                    by
                      • Recommended
                      Great job
                      Employees were very helpful. Especially Nat!
                      by
                        • Recommended
                        Home Depot my Home away from Home!
                        I would leave a video or a photo or two, but I've never thought of taking any! Just know Store #8540, you are at the top of my places to shop any time of the day or year! Equal to Store #6566 of course, because I'm halfway between and frequent both locations! I love Home Depot and have never found a disgruntled or unwilling to assist Associate!
                        by
                          • Recommended
                          Great Service
                          Was looking for a special lamp for my desk. Found it at my Home Depot Store.
                          by
                            Wonderful Experience Every Visit
                            We absolutely love coming to this store! Everyone is so nice and helpful. Omar is Fantastic! Always so welcoming and helps us with any needs we have. Thank you all for making this our Favorite Store! John and Codi F
                            by
                              • Recommended
                              Great Customer Service!
                              We were looking for a special Ridgid tool combo kit my husband had seen on line. When I called they store they said they had one in stock. Upon arrival at the store we couldn’t locate and I asked Jason for assistance. He found the item listed on a pallet of tools on the top shelf. He had another associate verify and they then took down the pallet and retrieved the item for us.
                              by
                                • Recommended
                                Employee
                                I really enjoy Brenda. She always sweet and helpful
                                by
                                  • Recommended
                                  Great service
                                  Kelvin in lumber was extremely helpful in locating our desired items, helping place items on cart, assisting with information needed for checkout and in loading our purchase onto our trailer. Haven’t had this kind of customer service in years! Thank you Kelvin for an excellent job!
                                  by
                                    Amazing customer service
                                    Mrs. Kathy helped us with the key machine! She did an excellent job interacting with us & was very efficient at her job! Thank you Mrs. Kathy!
                                    by
                                      • Recommended
                                      ProDesk Manager
                                      ProDesk Manager accused my team of being thieves. Questioned the cashier of whether or not items were rung up. Refused us the ability to use our proaward accounts. Just terrible! Won’t be back EVER!
                                      by
                                        Great inventory at this location
                                        Sales person was very helpful.Noah was very careful helping me load my purchase.
                                        by
                                          • Recommended
                                          Excellent store!
                                          I shop this store often and with a few rare exceptions over the years, always get good service from friendly, helpful staff.
                                          by
                                          • DIY
                                          • Recommended
                                          Customer Service Is Amazing!!
                                          Donald in the flooring department helped me out alot! I appreciate him for taking his time to get my order right. This is my Favorite Home Depot. Very clean, and the customer service is top notch!!
                                          by
                                            • Recommended
                                            Friendly Staff
                                            I was greater with a smile and a welcome and Autumn had to check me out at the self checkout. She was friendly and very genuine!!
                                            by
                                              • Recommended
                                              Charlet in hardware is AWESOME
                                              We drove from Texarkana to Mt. Pleasant for cabinet pulls and Charlet went above and beyond to make sure we got what we needed.
                                              by
                                                • Recommended
                                                Awesome customer service
                                                Great store great employees. Went in for an item that was not in stock and manager was awesome at making it right
                                                by
                                                  • Recommended
                                                  Great customer service from employee Ron Wallace
                                                  Ron works in the flooring department and is a caring and knowledgeable employee that can assist in deciding and purchasing flooring products.
                                                  by
                                                    Above and Beyond Customer Service! Wonderful store Manager Omar
                                                    My husband and I love this store! Our cashier with our most recent purchase Daniyl and Store Manager Omar were Above and Beyond with their customer service! I felt that they truly cared. Thank you!
                                                    by
                                                      • Recommended
                                                      Helpful employees
                                                      When I don’t know what I’m looking for I can always rely on Harvel and bill and Jim to go above and beyond ,I usually checkout at the service desk because that’s the side I park on ,autumn and Laura usually check me out and they give excellent customer service ,I love my home store
                                                      by
                                                        • Recommended
                                                        satisfying service
                                                        everytime something need to be fix at home, Home Depot is my first option to get wherever I need for my projects
                                                        by
                                                          • Recommended
                                                          Great
                                                          Happy with the customer service and help I got by the crew keep up the good work guys Thank Antonio and his crew for the help
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 367 reviews

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