#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(337)254-0402

Tool & Truck Rental

(337)254-0408

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
6:00am - 10:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1700 Ne Evangeline Trwy Thruway

Lafayette, LA 70501

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Customer Store Reviews

  • 4.7 out of 314 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (314)
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Showing 1-30 of 314 reviews
Great service
I drive from Broussard because the employees at this location are friendlier and more helpful than the Broussard location
by
    • Recommended
    Would be nice if they had some employees working in the store
    I spent more time waiting for assistance than I did stopping in the stop. Two calls over the PA and still no one was there to unlock the cordless tools.
    by
      Bathroom Renovation
      Renovating Fishing Camp Bathroom and found plenty of options on the shelves. Quick and Easy purchases. Thanks
      by
        • Recommended
        Great customer service
        Alina in Paint was extremely knowledgeable. She went above and beyond customer service to assist us and teach us about different paint methods. It helped us think outside the box to get our home renovations done on a budget. Thanks Alina!
        by
          • Recommended
          Excellent service
          Everyone was extremely helpful and friendly. Customer service was excellent.
          by
            • Recommended
            Nice
            The plant section is always healthy when I go.
            by
              • Recommended
              Employees
              I had the best experience today at Home Depot. With the help of Scott and Lori, I was able to purchase flooring and tile needed to remodel our bathroom. These two people are awesome.
              by
                • Recommended
                Great Customer Service
                My First washer and Dryer purchased in 25 or so years and Im confident in the quality and comfortable with the price
                by
                  Horrible service
                  The employees have bad attitudes- not a friendly place to shop
                  by
                    Great customer service
                    Ms Alena goes above and beyond to assist me and others in finding stuff and making me feel welcome when i walk in.
                    by
                      • Recommended
                      Customer Service
                      Scott and Maddison thank you both for assisting me today with my laminate flooring!!!
                      by
                        • Recommended
                        Great service
                        Friendly service great employees!
                        by
                          • Recommended
                          Pro Desk
                          Home Depot, Evangeline Thruway. The only employee that could speak Spanish is no longer at Pro. It is hard to explain what we need in English. We don’t live close to your store and shopped there because you had a Spanish speaking person. YOU NEED SOMEONE THAT CAN SPEAK THE LANGUAGE. I don’t want to being my 10 year old to translate. A good stores caters to all. Would I recommend your store I’m not so sure anymore.
                          by
                            • Recommended
                            Very nice employees and lots of good products.
                            Consistently good experiencing.
                            by
                              • Recommended
                              great staff
                              did everything they could to help out
                              by
                                • Recommended
                                Wonderful staff!
                                The employees that helped us were very friendly and extremely helpful! The garden center was fully stocked, and lovely.
                                by
                                  • Recommended
                                  This trip was not a success. Usually I have a great visit when I am at this store. It is Ambassad...
                                  This trip was not a success. Usually I have a great visit when I am at this store. It is Ambassador Caffery that has the terrible staff. But this visit the staff does not appear to want to be at work. Especially the cashier that waited on me 28 May '21. Ms. Tiajah you are a representative of the company that employees you. If they do not want to be at work - QUIT. They do not need employees with an attitude towards customers at their business especially during these stressful times. A smile will not break you.
                                  by
                                  • Verified Purchase
                                  Home Depot "North" on NE Evangeline Thru Way is a consistently great store at which to shop. I ha...
                                  Home Depot "North" on NE Evangeline Thru Way is a consistently great store at which to shop. I have had numerous occasions, including three today, when separate employees went out of their way to make sure I got what I needed. For instance, I have no idea how to seal an area of unsealed concrete patio. But thanks to "The Paint Lady"- Chris, I left with everything I needed because she took the time to ask some questions and give me the right products. Two other employees, Ailena and Zyhlen also displayed above average Customer Service during my short visit to the store. If you ask me, that is a pretty exceptional experience. It's not unusual for that to happen at this store location. Compared to "That Other Store", there is no comparison.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The specialist, S. Jolivette was very friendly and helpful.
                                  The specialist, S. Jolivette was very friendly and helpful.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Employees are very nice and welcoming. I know they are the cleanest of stores i have seen in a wh...
                                  Employees are very nice and welcoming. I know they are the cleanest of stores i have seen in a while. I would advise anyone that thats the place to shop.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Friendly and knowledgeable employees, clean store above and beyond customer service.
                                  Friendly and knowledgeable employees, clean store above and beyond customer service.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  CLEAN STORE, HELPFULL STAFF
                                  CLEAN STORE, HELPFULL STAFF
                                  by
                                  • Verified Purchase
                                  I love shopping at this location, the staff is amazing, very helpful, knowledgeable and always wi...
                                  I love shopping at this location, the staff is amazing, very helpful, knowledgeable and always willing to assist you. Alina is the best employee and translator and she was so helpful with assisting me with my roofing project. The store manager was great, cashiers, roofing materials guys were awesome, tool rental department guys provided great customer service too!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I like this store as it has great customer service and the aisles are not cluttered. Great selec...
                                  I like this store as it has great customer service and the aisles are not cluttered. Great selection of all items I need for my various projects as I begin my retirement.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  1 found this review helpful
                                  The associates that I dealt with were extremely helpful and friendly. Charlotte, the staff at th...
                                  The associates that I dealt with were extremely helpful and friendly. Charlotte, the staff at the customer service desk and Harold from appliances were all very helpful. They treated you like they cared. The store is always organized and they have tried their best to do everything ask during COVID. Even though I know they can not help the fact that people either won't ( so say can't) wear mask or wear them below the nose or chin, I think these people should not be waited on. There are too many people using excuses. Most of the people doing this are just looking around and could stay home if they want to do that.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Anna my cashier was very friendly and pleasant and helpful..
                                  Anna my cashier was very friendly and pleasant and helpful..
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Very knowledgeable and friendly staff.
                                  Very knowledgeable and friendly staff.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Store always clean, friendly service and hard worker
                                  Store always clean, friendly service and hard worker
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Took an inordinate amount of time and effort to locate a manager to resolve my issue ( never foun...
                                  Took an inordinate amount of time and effort to locate a manager to resolve my issue ( never found ) . The return desk had to resolve it and still no manager.
                                  by
                                  • Verified Purchase
                                  Every time I go I have no problem finding what I need and want. Cashiers are always cheerful
                                  Every time I go I have no problem finding what I need and want. Cashiers are always cheerful
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Showing 1-30 of 314 reviews

                                  Nearby Stores

                                  Find Another Store

                                  3721 Ambassador Caffery Blvd

                                  Lafayette, LA 70503

                                  6.03 mi

                                  Tool & Truck Rental

                                  (337)989-7400

                                  Pro Service Desk

                                  (337)989-7406

                                  Mon-Wed: 6:00am - 9:00pm

                                  Thu: 6:00am - 10:00pm

                                  Fri: 6:00am - 10:00pm

                                  Sat: 6:00am - 10:00pm

                                  Sun: 8:00am - 8:00pm

                                  213 Saint Nazaire Road

                                  Broussard, LA 70518

                                  8.19 mi

                                  Tool & Truck Rental

                                  (337)839-7308

                                  Pro Service Desk

                                  (337)839-7302

                                  Mon-Sat: 6:00am - 9:00pm

                                  Sun: 8:00am - 8:00pm