#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(972)444-6404

Tool & Truck Rental

(972)444-6405

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8555 Home Depot Dr

Irving, TX 75063

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 498 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (498)
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Showing 1-30 of 498 reviews
Great Store, great people!
Happy with service!!
by
    • Recommended
    Terrible experience - bad customer service
    I am seeing bunch of young kids working at the Homedepot store in Irving, who have not been taught friendly customer service. They just walk around the store chatting with their colleagues and do not even stop to check on the customers if they want any help.
    by
      1 found this review helpful
      Pleased Customer
      Shopping at this store has always been easy, fun and satisfied with products and service.
      by
        • Recommended
        Poor service, substandard product
        I purchased mulch; no plastic was available to put in my car before loading mulch; check out clerk didn't care. No help was available loading mulch. Upon application, 3 of 10 bags of "color guaranteed for 12 months" black mulch was a white-ish gray, not black. Disappointing. Won't be buying that product again or from the Home Depot, not worth the aggravation.
        by
          Neat and organized! Definitely one to show off.
          I'm happy to find that there is a different location I could go to for my home needs and to have an excuse just to look around to get away for the house!
          by
            • Recommended
            Fast in and out , great service
            Purchased a shovel and it was very cost effective
            by
              • Recommended
              POOR CUSTOMER SERVICE!
              Garden center cashier wanted to keep all my change since she had nothing to give me back and tried to embarrass me by loudly saying how are you going to pay for this ? REALLY why should THD steal from customers on top of these prices ?? very sad, she was challenging and the customers behind me saw her behavior and looked in empathy at me!
              by
                1 found this review helpful
                Great customer service!
                Ram helped me find the 6 different light bulbs I needed for listing my client's house. He also walked me over to find batteries for the smoke detector.
                by
                  • Recommended
                  Don't get paint if you are in a hurry
                  Spent over an hour to get 2 gallons of paint. I had the paint color ready and the brand of paint I wanted ready. The person working the paint counter seemed to have other, more important things to do.
                  by
                  • Verified Purchase
                  • DIY
                  Great primer: KILZ 2 PRIMER
                  I've purchased this primer many time for multiple products and applications and It is by far my go to primer hands down. Excellent product found at the Home Depot at a great price.
                  by
                    • Recommended
                    metroplex finest location
                    metroplex finest location
                    by
                    • Verified Purchase
                    • Recommended
                    Outstanding customer service from Zoe and Robert.
                    Outstanding customer service from Zoe and Robert.
                    by
                    • Verified Purchase
                    • Recommended
                    Best store in North Texas...
                    Best store in North Texas...
                    by
                    • Verified Purchase
                    Associate’s very informative
                    Associate’s very informative
                    by
                    • Verified Purchase
                    • Recommended
                    Very fine service. Staff associate knew his stuff.
                    Very fine service. Staff associate knew his stuff.
                    by
                    • Verified Purchase
                    • Recommended
                    Very clean well stocked location, great employees and I reccomend to everyone.
                    Very clean well stocked location, great employees and I reccomend to everyone.
                    by
                    • Verified Purchase
                    • Recommended
                    The store is clean and staff are always ready to provide service.
                    The store is clean and staff are always ready to provide service.
                    by
                    • Verified Purchase
                    • Recommended
                    Assistant manager " DARIAN BARROW " is very professional and help customers with very friendly , ...
                    Assistant manager " DARIAN BARROW " is very professional and help customers with very friendly , and with all required information . Due to her I will come to this store and will forget the past bad customer services because in past most of the employees at this store does not know anything and never be helpful , when ever I ask or my family and friends ask anything they pretend like they are in hurry and do not know anything .
                    by
                    • Verified Purchase
                    • Recommended
                    Excellent service! Brandon was very professional and respectful. I appreciate all of his help wit...
                    Excellent service! Brandon was very professional and respectful. I appreciate all of his help with helping buy my first washer and dryer.
                    by
                    • Verified Purchase
                    • Recommended
                    That Pro Desk....Awesome....Glad it was open on Saturday ....Sarai was sooooo helpful !!! Helped ...
                    That Pro Desk....Awesome....Glad it was open on Saturday ....Sarai was sooooo helpful !!! Helped me get back to work !!
                    by
                    • Verified Purchase
                    • Recommended
                    Omar the store mgr is very customer service orientated. He was extremely helpful in solving a pri...
                    Omar the store mgr is very customer service orientated. He was extremely helpful in solving a pricing issue. He puts the customers needs first.
                    by
                    • Verified Purchase
                    • Recommended
                    Its an ok store but wentvto buy a washer and dryer, thry don't carry any in stock,they have to ba...
                    Its an ok store but wentvto buy a washer and dryer, thry don't carry any in stock,they have to back order bummer, also no MILITARY Discount even with Military Id because appliances are never in store sto k,either warehouse or back ordered one and a half months for mine delivery marxh 26,very busy store not enough employees at appliances, filmo helped me,he was overwhelmed so many customers like a polimh booth people waiting not cool
                    by
                    • Verified Purchase
                    • Recommended
                    Great place to shop and a needed place for the covid-19 DIY folks. You are there and at the right...
                    Great place to shop and a needed place for the covid-19 DIY folks. You are there and at the right time! Thanks Home!
                    by
                    • Verified Purchase
                    • Recommended
                    The store was clean and organized and the cashier was friendly. Items are almost always in stock ...
                    The store was clean and organized and the cashier was friendly. Items are almost always in stock at this store.
                    by
                    • Verified Purchase
                    • Recommended
                    Knowledgeable, friendly people who take a genuine interest in helping you with your project.
                    Knowledgeable, friendly people who take a genuine interest in helping you with your project.
                    by
                    • Verified Purchase
                    • Recommended
                    If you live anywhere near the North Irving store you will find a very good environment with frien...
                    If you live anywhere near the North Irving store you will find a very good environment with friendly helpful employees and you'll find what you need.
                    by
                    • Verified Purchase
                    • Recommended
                    Amazing store with amazing people. Filmon helped me with my purchase. I would definitely be back ...
                    Amazing store with amazing people. Filmon helped me with my purchase. I would definitely be back to this specific Home Depot just because of Filmon. Thank you.
                    by
                    • Verified Purchase
                    • Recommended
                    Great store, well stocked and with friendly, helpful employees at the ready!
                    Great store, well stocked and with friendly, helpful employees at the ready!
                    by
                    • Verified Purchase
                    • Recommended
                    Greates store in N texas
                    Greates store in N texas
                    by
                    • Verified Purchase
                    • Recommended
                    Go see Gary T. With any electrical, fans or light bulb question! He is the go to probably for any...
                    Go see Gary T. With any electrical, fans or light bulb question! He is the go to probably for anything and I’m sure will help find someone that can help you. He cares about his customers and loves what he does. Made my mom and I feel so comfortable and had so much patience with us. Thank you Gary T!
                    by
                    • Verified Purchase
                    • Recommended
                    Showing 1-30 of 498 reviews

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