#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(607)433-4502

Tool & Truck Rental

(607)433-4508

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

659 State Hwy 28

Oneonta, NY 13820

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 272 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (272)
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Showing 1-30 of 272 reviews
Military code
Not very happy with your code system. I already signed up online
by
    Educate employees
    Was told I needed 10-3 wire, when I needed 10-2 wire, purchased it from another retailer for $200 and could not return it based on cut length.
    by
      Knowledgeable staff
      Not knowing where to go I was in the wrong department and Doug from plumbing directly brought me over to the areas to find what I needed. Will return to this location for all my household needs.
      by
        • Recommended
        Great Service
        Fully stocked items, good service and pleasant and knowledgeable staff
        by
          • Recommended
          Great Customer Service
          I went in to find and overhead fan for my kitchen and Bob was amazing, answering all my questions etc. Jim Mullen also assisted and helped me at the checkout and answered all my questions. He even made sure that Light bulbs came with my new fan. Great guys, great work. Thank you!!!
          by
            • Recommended
            Bathroom Vanities
            I had a wonderful experience with a knowledgeable associate. He went over all the features and showed me where to find everything , for future reference, on the website.
            by
              • Recommended
              veterans reveiw
              if they keep "froggin around" and saying you have to have a "smart phone" to scan for our discount, I WILL STOP USING THE STORE AND ILL BE SHURE TO TELL ALL THE VETERANS I KNOW! other than that , the store and employees are great! it just "CORPRATE"
              by
                Very clean and organized
                Conveniently located, providing a good variety of products.
                by
                  • Recommended
                  Great associates
                  Snowblower i bought was built and ready in 15 minutes thanks to rich in garden
                  by
                    • Recommended
                    HOME DEPOT - GREAT STORE
                    I AM VERY HAPPY WITH MY PURCHASE TODAY. A VARIETY TO CHOOSE FROM, OUR WINDOWS ARE GONNA LOOK OH SO LOVELY !
                    by
                      • Recommended
                      Okay, I wish they had more shade trees in the parking lot during the hot summer.
                      Okay, I wish they had more shade trees in the parking lot during the hot summer. The online Home Depot is four stars, and has more inventory of products. I often find good prices online. The Garden Center gates are sometimes not open. They run out of cedar mulch and popular plants that sell well. They often do not offer organic vegetables or heirloom vegetable plants in the spring-summer. The customer service is nice.
                      by
                        • Recommended
                        Had the worst experience buying a washer!!!! I was not pleased with “The Home Depot experience” a...
                        Had the worst experience buying a washer!!!! I was not pleased with “The Home Depot experience” at all. Never again will I buy anything from Home Depot!!!
                        by
                        • Verified Purchase
                        The rental area could be improves but the cashier Michelle was absolutely pleasant
                        The rental area could be improves but the cashier Michelle was absolutely pleasant
                        by
                        • Verified Purchase
                        • Recommended
                        Home Depot, Oneonta, NY is a fabulous place to shop for all your home and business needs. I espec...
                        Home Depot, Oneonta, NY is a fabulous place to shop for all your home and business needs. I especially like it because the staff are always friendly and are there to help you every inch of the way.
                        by
                        • Verified Purchase
                        • Recommended
                        Anna at customer service went above and beyond to help me for about an hour. Most of the other em...
                        Anna at customer service went above and beyond to help me for about an hour. Most of the other employees tried their best to help her help me. However there was one employee that refused to help and was rude. The amount of product on the shelf was different from what the computer said should be there.It was short what I needed. The store was obviously under-staffed.
                        by
                        • Verified Purchase
                        staff helpful and knowledge
                        staff helpful and knowledge
                        by
                        • Verified Purchase
                        • Recommended
                        Store was clean and bright - and more importantly it had adequate staff!
                        Store was clean and bright - and more importantly it had adequate staff!
                        by
                        • Verified Purchase
                        • Recommended
                        I found the store to be crowded with people, but the staff were all courteous and kind and took t...
                        I found the store to be crowded with people, but the staff were all courteous and kind and took the time to make sure all my questions were answered in spite of the amount of people. The aisles were not littered for the most part.
                        by
                        • Verified Purchase
                        • Recommended
                        Clean store, organized, with expected products in stock. Four separate associates helped me find...
                        Clean store, organized, with expected products in stock. Four separate associates helped me find, purchase and load my purchased items making this a quick stop for supplies.
                        by
                        • Verified Purchase
                        • Recommended
                        This the best Home Depot in the state! Every one is nice!
                        This the best Home Depot in the state! Every one is nice!
                        by
                        • Verified Purchase
                        • Recommended
                        Store is clean and well stocked. Staff is helpful.
                        Store is clean and well stocked. Staff is helpful.
                        by
                        • Verified Purchase
                        • Recommended
                        Worst delivery experience ever ! Lost a customer ! Lost 2 days of work and spoiled groceries and ...
                        Worst delivery experience ever ! Lost a customer ! Lost 2 days of work and spoiled groceries and the delivery department gets annoyed if you don't want to lose another day of work and will not work with you to get delivery when you get done with work at 2:30 !
                        by
                        • Verified Purchase
                        Store was clean and staff was friendly and professional.
                        Store was clean and staff was friendly and professional.
                        by
                        • Verified Purchase
                        • Recommended
                        I appreciate this stores customer service.
                        I appreciate this stores customer service.
                        by
                        • Verified Purchase
                        • Recommended
                        Employees are most helpful in locating items i am looking for.
                        Employees are most helpful in locating items i am looking for.
                        by
                        • Verified Purchase
                        • Recommended
                        great store, has everything you will need. great associates and always willing to help.
                        great store, has everything you will need. great associates and always willing to help.
                        by
                        • Verified Purchase
                        • Recommended
                        On this particular trip, there was enough help. Not like the usual search and find, kind of help,...
                        On this particular trip, there was enough help. Not like the usual search and find, kind of help, but help in each area. This makes for a faster find purchase and leave. It makes for better business... Thank you I enjoyed this trip especially when we get help asap..-Oneonta, NY
                        by
                        • Verified Purchase
                        • Recommended
                        Very helpful staff.I always enjoy my Home Depot shopping experiences due to the attentive staff. ...
                        Very helpful staff.I always enjoy my Home Depot shopping experiences due to the attentive staff. Franks carried my purchase and loaded it in to the car as well as get me a discount on a heater. Thank you Frank!
                        by
                        • Verified Purchase
                        • Recommended
                        This HD is a hidden gem. Always in stock and the training for customer service is top notch. If y...
                        This HD is a hidden gem. Always in stock and the training for customer service is top notch. If you get a chance ask for Manager Ryan. He is what management should be goes above and beyond to ensure you have a great shopping experience.
                        by
                        • Verified Purchase
                        • Recommended
                        Our Design Consultant , Karen Romano, was the absolute best. She was patient, friendly and knowle...
                        Our Design Consultant , Karen Romano, was the absolute best. She was patient, friendly and knowledgeable. We purchased cabinets and plan to buy other products. She is an asset to your company.
                        by
                        • Verified Purchase
                        • Recommended
                        Showing 1-30 of 272 reviews

                        Nearby Stores

                        Find Another Store

                        545 French Road

                        New Hartford, NY 13413

                        45.87 mi

                        Tool & Truck Rental

                        Pro Service Desk

                        (315)798-4480

                        Mon-Sat: 6:00am - 10:00pm

                        Sun: 8:00am - 8:00pm