Reviews for Panorama City #6644

Don't get your keys duplicated there. The machine did not cut the key properly, which of course I did not know until I got all the way home and tried it in the door. Now I will have to go all the way back there to get a refund. The store may be good for some things, but not for keys.

Before th pandemic, their staff were mostly busy and they did not have enough. Now, they have enough to help you whenever and wherever you need one. Big difference from the past.

Friendly neighborhood Hardware store. In the middle of all who would need home repairs and projects. Ample parking and helpful staff.

I'm happy to have one of the Home Depot store near me. We bought here a lot of things to make our fresh start here in CA much more comfortable and smooth. I like the lay out of products, and the customer service is superb! Also I appreciate the discounts and special prices, it makes the shopping more attractive and pleasant.

I usually can find everything I need on my own. It's nice that when I could use some help staff stops even when busy, to help me or to get help to me.

Steve was the upmost helpful and everyone else is super kind. A good place to go if you need help with something.

I had a great shopping experience and was treated with courtesy by manager Oscar Reynoso and Roberto Calderon. Both were very professional and helpful

I bought a patio set and am so happy with it

Employees go above and beyond to ensure customers' safety.

Everyone I ran into was very friendly and helpful. I had to leave my purchase at customer service so I could go home to get my car, and when I returned they had put my item where it would be safe and they checked my receipt before letting me leave with it .

To visit to home depot is my hobby

Thanks to Cynthia, we were able to get the best deal for our products! Highly recommend going to her when purchasing any kitchen appliances!

Mariana from service desk, helped me with online order and with my return.

Oscar and Karena made our appliance purchase super easy and efficient. Oscar's leadership to find us a team member that can help us must be recognized. When the model we were interested in was not available, Karena found a similar model. Thank you.

Want to know why my credit wasn't excepted

The staff at Panorama City store are always helpful and friendly. I shop there every day and I'm in all departments.

A+++++ store, definitely recommend!!

I would like to commend Val Echeveria (the Filipino guy) for a job well done. Yesterday while shopping around for a fridge, he approach me and acknowledge as customer that needs help, while he was also busy operating a forklift. Waited for him to settle and from there he was very helpful checking for fridge availability and estimated delivery date. he has shown enthusiasm for his work and has taken his responsibilities above par. Motivated employee like him are the pride and a great assets of the Home Depot Vannuys. I also would like to commend "Casse" from the customer service department she was very helpful and attentive to customer making my experience shopping in Home Depot wonderful. Thank you!

Arturo and Mark went above and beyond in the Building Department to help me. With their knowledge of materials and by asking what project I was trying to accomplish. I had the wrong materials in my cart and they found the correct materials for me, the right size and helped me cut it to the exact measurements. Thank you so much!! These two guys deserve a raise!!

Spring appears to be very early this year, and the garden center may not have everything you need. Unfortunately, on our last visit, the bare root strawberry plants we purchased had active fungus, which may apply to the entire display carton. Expect shortages in some departments.

This is one Home Depot where the employees are incredibly helpful and caring. I'm so fortunate to have this one as my local store. Karisma in flooring special ordered me some of my flooring that was closed out five years ago which I needed due to some recent water damage. Amazing.

Went 2 weeks to get trees for my Family & David from building & lumber gave us A+ help.

Your sales associate from lumber and bldg dept name ADONIS is very friendly to us, we are group of friend's looking for x Mas gifts, we are very satisfied with his very good service to us. We will definitely recommend home depot panorama. To our family and friends.

Abigail showed me excellent customer service. There was an issue with me returning an item I purchased, but Abigail made sure to go the extra mile and take care of me. It was seamless and she had a great attitude the whole time. All I had to do was wait patiently (it didn't take long at all) and she did all the work. Thanks Abigail!

Always happy and excited to go to the Van Nuys Home Depot and I have made it a weekly habit! Big and spacious clean store with courteous and helpful store associates.

Oscar the store manager assisted us with friendliness and courtesy. His customer service is top notch. What an amazing example for his team to follow!

Mrs.Patricia from garden department was very nice, professional and helpful. The way she treated me and other customers before me, made my day. It is seldom you will experience this kind of a customer care lately. Nice job Home Depot hiring Mrs. Patricia. I visited your store in Panorama City on 10/31/21. 2 pm.

It was a clean, well stocked store. Desire to go back for my home needs.

The cashier at the customer service at the return desk was rude and the assistant manager, Davion Williams, was not willing to help when I told him my experience with this cashier. It appears the customer satisfaction is not important to him.

My trips when Patti the older garden center staff she is amazing