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Showing 1-30 of 236 reviews
Sep 27, 2021
manager- Ana Vasquez
great service and hire more like her
by
Recommended
Jul 29, 2021
The customer service here is the worst. The cashier who helped my husband and I get a refrigerato...
The customer service here is the worst. The cashier who helped my husband and I get a refrigerator literally looked angry to be helping us, plus the shipping company they use is even worst than the cashier. I was just yelled at and got insulted by a “customer service” rep over the phone. That reps name was Wendolyn. We paid everything in full, all we expected was to be treated with respect and dignity. Never shopping at Home Depot again.
by
Verified Purchase
Jul 24, 2021
PARAMOUNT VARRIO 420
PARAMOUNT VARRIO 420
by
Verified Purchase
Recommended
Jul 7, 2021
I want to thank Millie from pro desk who helped me and sherrie at pro desk Eugene Oregón for a or...
I want to thank Millie from pro desk who helped me and sherrie at pro desk Eugene Oregón for a order in roofing supplies, thanks a bunch for all the wonderful help she gave us, much appreciated.
by
Verified Purchase
Recommended
Jun 6, 2021
Service Desk is the best! Thanks to all the guys that helped me with my purchase! Got my items fr...
Service Desk is the best! Thanks to all the guys that helped me with my purchase! Got my items from a young man that looked up what I needed made sure I got everything I needed!
by
Verified Purchase
Recommended
May 25, 2021
I literally just come to this particular Home Depot due to their outstanding customer service, in...
I literally just come to this particular Home Depot due to their outstanding customer service, in fact, when Joseph Magana is on the job he will guide you around and explain how different products can make your job easier; recommendations always on point. Not like other Home Depot’s employees, they make you wait if you’re lucky for about 35 minutes just to hear them say, “I’ll send someone to help you right now.” Don’t take my words, experience it for yourself, you won't regret it: this Home Depot is a good one!
by
Verified Purchase
Recommended
Mar 28, 2021
very easy to find what i need.
very easy to find what i need.
by
Verified Purchase
Recommended
Mar 22, 2021
The store is awesome and I love the customer service. The guy in plumbing, Josh, knows his stuff.
The store is awesome and I love the customer service. The guy in plumbing, Josh, knows his stuff.
by
Verified Purchase
Recommended
Mar 5, 2021
great customer service all employes were more then enough help guided me with great information ...
great customer service all employes were more then enough help guided me with great information about pro/credit card members.....just would like to see the paint section a bit more stocked up every time I go its alwsy half empty
by
Verified Purchase
Recommended
Feb 27, 2021
Overall wonderful experience! Quick and painless, what else can I ask for :)?
Overall wonderful experience! Quick and painless, what else can I ask for :)?
by
Verified Purchase
Recommended
Feb 23, 2021
What I noticed about this store and the associates they all seem to have a race issue. While wal...
What I noticed about this store and the associates they all seem to have a race issue. While walking through this location not one associates greeted me. I shop Home Depot through-out the Southern California area and this store associates seem to have a racial issue. If you are not there race it's unlikely your going to be recognize unless you approach them first. I think some good old fashion customer service training might help.
by
Verified Purchase
Recommended
Feb 19, 2021
Employees are helpful and the isles are organized and clean Sanitizer is provided at entrance as...
Employees are helpful and the isles are organized and clean
Sanitizer is provided at entrance as well
by
Verified Purchase
Recommended
Feb 4, 2021
They workers at this store are friendly and helpful. We were buying a shed and there workers Dais...
They workers at this store are friendly and helpful. We were buying a shed and there workers Daisy and Bobby made it the best experience ever.
by
Verified Purchase
Recommended
1 found this review helpful
Feb 1, 2021
The associate named ricardo was very helpful alot more then the others that seemed didn't want to...
The associate named ricardo was very helpful alot more then the others that seemed didn't want to be there on a Sunday morning if you have a question look for him he's the man to go too for answers ...
by
Verified Purchase
Recommended
Nov 10, 2020
Excellent Customer Service!!! Most store lack this skill these days. Employees are eager to assis...
Excellent Customer Service!!! Most store lack this skill these days. Employees are eager to assist any of your questions & help you locate whatever you seem to be looking for.
The shelves are well stocked and floors are clear and free of clutter.
by
Verified Purchase
Recommended
Sep 21, 2020
Employees here are extremely lazy! Completely unhelpful, unprofessional, and rude. If you're an e...
Employees here are extremely lazy! Completely unhelpful, unprofessional, and rude. If you're an employer that uses the Prodesk for your employees, just know it's faster to drive further out. Lazy employees here had my employee jump back and forth between service and pro desk because no one wanted to help. After 35 minutes of trying to figure out who would check him out, it took an additional 20 minutes to just pay over the phone (the total trip from walking into the store to exiting was 1 hr 15 minutes). When the unprofessional employee called, she had a massive attitude and messed up on the card number 5 times!! When she asked for it the 6th time, I asked to speak to a manager as it was absolutely ridiculous. No one has an IQ this low (I thought). She hung up (banged the phone on the receiver as my employee told me). Had my employee driven to the other location, we would have saved half the time. My employees will NOT return to this store.
by
Verified Purchase
Sep 15, 2020
A lot of the employees are extremely rude and the cashiers are too busy conversating and laughing...
A lot of the employees are extremely rude and the cashiers are too busy conversating and laughing to help customers out.
by
Verified Purchase
Aug 1, 2020
I have one bad experience with one of his employees her name Maria in self check out she was very...
I have one bad experience with one of his employees her name Maria in self check out she was very rude with me
by
Verified Purchase
Jul 30, 2020
Frank that works in the paint department is absolutely amazing... He has so much knowledge regard...
Frank that works in the paint department is absolutely amazing... He has so much knowledge regarding paint, it's crazy... He helps us out every time we come in and we have never been disappointed... In my opinion, he is one of yr strongest employees.... We love our home colors and we give all the credit to Frank!!! Thank you again!!
by
Verified Purchase
Recommended
Jul 28, 2020
If coming in for plumbing talk with Jose from Plumbing. Definitely an expert. Highly recommend.
If coming in for plumbing talk with Jose from Plumbing. Definitely an expert. Highly recommend.
by
Verified Purchase
Recommended
Jul 19, 2020
Was in need of assistance to grab a tool behind a locked case. Fito (employee) saw I needed help ...
Was in need of assistance to grab a tool behind a locked case. Fito (employee) saw I needed help and was able to walk a coworker over that had access to the padlock. Thank you very much for your help. He was extremely polite and professional. Five star customer service.
by
Verified Purchase
Recommended
Jun 26, 2020
Associates are all very nice and manage the space to be clean. I needed help with a grill and eve...
Associates are all very nice and manage the space to be clean. I needed help with a grill and even though she was busy they helped me with getting it.
by
Verified Purchase
Recommended
Jun 18, 2020
Best freakin home depot Ive been too!!!! Got a problem? go see frank in paint! problem solved!!
Best freakin home depot Ive been too!!!!
Got a problem?
go see frank in paint!
problem solved!!
by
Verified Purchase
Recommended
May 29, 2020
In popped in at lunch time to avoid the Friday, after work crowd. Parking was good, and I even mi...
In popped in at lunch time to avoid the Friday, after work crowd. Parking was good, and I even missed any lines to enter. The greeter was a sweet, pleasant, elderly gentleman.I was able to find and purchase the main items I came for. (I could ALWAYS use a decorative, hard-to-find outdoor flag. But there were none of those to be found.) The lines were manageable. The young lady even called me over the Self-Check out & assisted me there.
Good customer service. Clean & organized store. Friendly staff. Reasonable prices.
I'll be going to this location again.
by
Verified Purchase
Recommended
May 24, 2020
Excellent service special thanks to Dianna and Justin
Excellent service special thanks to Dianna and Justin
by
Verified Purchase
Recommended
May 22, 2020
They have friendly service and associates are great in plumbing Jose G and Erick and alejandro ar...
They have friendly service and associates are great in plumbing Jose G and Erick and alejandro are very helpful in paint frank and all in jenaral satisfaction
by
Verified Purchase
Recommended
May 15, 2020
Store was clean , cashier is friendly. Garden has horrible associates
Store was clean , cashier is friendly. Garden has horrible associates
by
Verified Purchase
May 14, 2020
All of the employees at this location are friendly and approachable..I Love this location and all...
All of the employees at this location are friendly and approachable..I Love this location and all the employees
by
Verified Purchase
Recommended
May 14, 2020
If you go to this location and you really need help with a in store situation BOBBY assistant sto...
If you go to this location and you really need help with a in store situation BOBBY assistant store manager is the person you want to deal with. Understanding, Respectful, thorough and gets the job done. I can't and won't say that for the store manager. In my humble opinion Bobby should be the store manager. GREAT job BOBBY.
SINCERELY,
Dee
by
Verified Purchase
Recommended
May 6, 2020
I would recommend this store above and beyond any of the other stores I've been to exceptional cu...
I would recommend this store above and beyond any of the other stores I've been to exceptional customer service